Proactive professional with 17.5 years of experience and proven knowledge of Employee and customer management, Integrate strategies and long-range planning. Aiming to leverage my abilities to successfully fill upcoming role of your organization.
Overview
17
17
years of professional experience
Work History
Regional Manager
L & T Finance Ltd
04.2023 - 02.2025
Analyzed business and collection report data and making based on trends and productivity metrics.
Creating and leading regional strategy to gain access for new business, while sustaining and expanding existing portfolio.
Measured success and failure and formulate specific action plans to address problems and maximize business opportunities.
Identified new unserved locations to enhance the business opportunities.
Currently handled portfolio of 270+ Crs (non-write-off) with customer base 65K+.
Chief Manager
Belstar Microfinance Ltd
05.2019 - 03.2023
Maintained frequent interaction with senior management to measure goal achievement determine area of improvement.
Conducted monthly meeting to create business plans to drive successful monthly business.
Developed and implemented appropriated plans to resolve unfavorable trends and enhance business and collections.
Identified operational process inefficiencies to recommend necessary improvements.
Conducted quality timely performance feedback and performance appraisals.
Handled 3 regions with portfolio of 120 Crs 7.3% of PAR.
Branch Manager
Creditaccess Grameen Ltd
10.2017 - 05.2019
Responsible for day to day branch sales, Collection and operational activities.
Monitoring of end to end activities of MSME loan, 2 wheeler loan, Agri allied loan and mortgage loans.
Conducting monthly huddle and daily huddle with team.
Responsible for training and implementation of new strategy to reach business needs.
Responsible for Coordination between different departments in the organization.
Responsible to attend internal audits.
Cluster Manager-Quality assurance
Janalakshmi financial services ltd (Jana small finance Bank)
07.2016 - 10.2017
Ensure Quality Assurance of 12 branches of Karnataka region to build Customer Loyalty and to ensure healthy business.
Create and implement best practices to ensure improvements in Efficiency, Productivity, Profit and TAT.
Fraud identification and investigations.
Implement the best practices to ensure quality assurance and carry the recognition and feedback mechanisms.
Impart training to the staff and equip them with the skills to understand and fulfill the customer and company needs.
Branch Head (JCH)
Janalakshmi financial services ltd (Jana small finance Bank)
04.2014 - 06.2016
Responsible for day-to-day branch sales, Collection and operational activities.
Monitoring of end-to-end activities of JLG loan, NANO (Small entrepreneur), Agri loan.
Conducting monthly huddle and daily huddle with team.
Responsible for training and implementation of new strategy to reach business needs.
Responsible for Coordination between different departments in the organization.
Responsible for analyzing data provided by the reporting manager.
Collection executive, Relationship Manager, Area Manager
Janalakshmi financial services ltd (Jana small finance Bank)
11.2007 - 03.2014
Initially joined as trainee for 6 months and elevated as confirmed employee.
Responsible for on date collection and nil delinquency.
Responsible for sourcing and meet assigned target.
Responsible for meeting business requirement and monitoring collection on time.
Conducting weekly huddle to plan new strategy to achieve the business requirement.
Education
B.com -
Karnataka state Open University
Certificate course - undefined
Micro Finance
Skills
Industry knowledge
Accomplishments
L & T Financial Ltd awarded its prestigious 'Star award' under category 'Bright spark'.
Increased book size by 31% in last 22 months.
Currently handled 270+ Crs of portfolio and handling 4 districts.
Interests
Watching Movies
Travelling
Personal Information
Date of Birth: 01/21/84
Marital Status: Married
Timeline
Regional Manager
L & T Finance Ltd
04.2023 - 02.2025
Chief Manager
Belstar Microfinance Ltd
05.2019 - 03.2023
Branch Manager
Creditaccess Grameen Ltd
10.2017 - 05.2019
Cluster Manager-Quality assurance
Janalakshmi financial services ltd (Jana small finance Bank)
07.2016 - 10.2017
Branch Head (JCH)
Janalakshmi financial services ltd (Jana small finance Bank)
04.2014 - 06.2016
Collection executive, Relationship Manager, Area Manager
Janalakshmi financial services ltd (Jana small finance Bank)
Business Development & Trainee Finance Broker at AUSCORP FINANCE (LAURENTIDE FINANCE)Business Development & Trainee Finance Broker at AUSCORP FINANCE (LAURENTIDE FINANCE)