Sujogya Kumar Padhi

Project 1: Client - Aerogen (Ireland/UK/USA)

Roles and Responsibilities:

• Successfully orchestrated the onboarding of the client onto the Salesforce platform.
• Engineered Sales Cloud customizations tailored to meet the client's specific requirements.
• Innovatively crafted a gamification module, enabling the client to reward badges and avatars for day-to-day activities within the Salesforce Org.
• Provided effective leadership to the project team, ensuring the efficient delivery of functionalities.
• Led design discussions, collaborating with user groups for comprehensive requirement gathering during planning and implementation.
• Developed various Triggers and Apex Classes, enhancing the platform's functionality.
• Designed and implemented Aura Components to address specific client needs.
• Customized Page layouts for both Standard and Custom objects, meticulously assigning Record Types.
• Implemented Data Validation rules, Flows, and Formulas aligning with business requirements.
• Contributed to the Salesforce CPQ (Steelbrick) quote generation process.
• Conducted training sessions for client end-users, facilitating a seamless transition to the Salesforce ecosystem.
• Provided training to end-user system Admins on utilizing the Salesforce Data Loader tool for efficient record management.

Project 2: Client - HSE (Ireland/UK)

Roles and Responsibilities:

• Spearheaded the implementation of new functionalities and maintained the HSE Covax Vaccination platform.
• Utilized Omniscripts with Discovery framework to capture patient Consent and Eligibility.
• Successfully delivered a Proof of Concept (POC) for managing Epilepsy encounters of patients using Salesforce Health Cloud.
• Developed a versatile related list Lightning component with customizable filter criteria.
• Engineered a custom component enabling universal value searches across records on various devices, including Tablets and mobiles.
• Automated processes using Flows, streamlining workflow efficiency.
• Managed and developed various Apex triggers, classes, and test classes.
• Implemented security models using Organization-Wide Defaults (OWD), permission sets, and profiles.
• Created dynamic Flexi-pages to ensure adaptive views based on the current user and field values.
• Leveraged JIRA for collaboration and tracking of requirements/issues.
• Utilized VS Code for seamless deployment processes.

Key Responsibilities:

• Proactively monitor customers' Orgs using a suite of internal tools, ensuring optimal performance and efficiency.
• Develop automation scripts leveraging Splunk Queries to empower internal teams with streamlined data retrieval processes.
• Function as an individual contributor within the dynamic Customer Success Group, driving impactful solutions.
• Engage in collaborative meetings with customers and stakeholders, providing insightful guidance to enhance their Org's performance.
• Address customers' concerns through hands-on troubleshooting, offering expertise in optimizing SOQL queries, resolving rowlocks, and enhancing Apex code for superior performance.
• Harness Splunk queries to extract relevant details related to alerts in customer Orgs, facilitating comprehensive issue resolution.
• Conduct deep-dive analyses of cases, uncovering trends in alerts for individual customers, and delivering succinct summaries.
• Ensure swift resolution of ad-hoc customer requirements, optimizing processes with efficiency and agility.

Client Experience: Roche Diabetes Care (Germany)

• Played a pivotal role in maintaining and supporting vendor-based applications, showcasing adaptability and proficiency.
• Led the development of Salesforce applications, contributing to the client's technological advancement.
• Demonstrated overall leadership by effectively managing the project team, ensuring timely delivery of functionalities.
• Conducted Code Reviews, fostering a collaborative environment and ensuring code quality and best practices.
• Engaged in design discussions, collaborating with user groups to comprehensively gather requirements during planning and implementation.
• Developed a diverse range of solutions, including Triggers, Apex Classes, Batch Apex, and VisualForce pages, tailored to meet specific business requirements.

Project 1: Client - Western Union Speedpay (USA)

• Crafted Support Request Forms using Visualforce and Apex Classes for streamlined Query Request submissions.
• Developed detailed requirements specifications and executed seamless data migration from Excel to Salesforce org.
• Engineered Apex Classes, Triggers, and Schedulers to meet diverse functional needs within the application.
• Actively engaged in design discussions, ensuring alignment with user group expectations.

Project 2: Client - Western Union Business Solution (USA)

• Interpreted client requirements for developments and enhancements.
• Configured user roles, permission sets, and profiles for streamlined operations.
• Developed robust Workflows, process builder configurations, and Validation rules.
• Contributed to the overall system functionality through the development of Triggers, Visualforce pages, and Apex Classes.
• Formulated Batch Classes and Scheduled Classes for optimized data processing.
• Produced deployment instructions and unit testing documents, ensuring the reliability and stability of solutions.