Sukanya Kangsabanik
Health care
Gurgaon,HR
Summary
I am a passionate Administrative Professional with 9 years of proven experience in managing and supervising administrative activities. Seeking the role of administrative position with focus on Leadership. I am an adaptive and affable person with valuable management and administrative qualities. I aspire to involve my career with an organization of high esteem and to achieve good progress in my career by making best use of my knowledge as well as my skilled effort. I am Skilled in communication, planning, and problem-solving with a strong ability to meet deadlines and improve efficiency. I am an accomplished healthcare professional with extensive experience in Radiation Oncology and Hematology, seeking to leverage my expertise as a Senior Executive Services leader. My passion for patient care and wellness drives my commitment to excellence in service delivery. I am eager to join your esteemed team, where I can contribute to innovative solutions and enhance patient experiences, ensuring the highest standards of care in a collaborative environment.
Overview
9
9
years of professional experience
3
3
Certifications
5
5
Languages
Work History
Senior Executive Services (Radiation Oncology)
Artemis Hospital
Gurgaon
08.2022 - Current
- Prepared annual data to determine metrics for operational performance.
- Enhanced operational efficiency by streamlining workflow processes across multiple departments.
- Elevated customer service standards by introducing new training programs for front-line staff.
- Reported issues to higher management with great detail.
- Interacted well with to patient build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
Wellness Centre In-charge
SRL Diagnostics
Gurgaon
06.2021 - 07.2022
- Skilled at working independently and collaboratively in a team environment.
Department Coordinator (Hemato Oncology & BMT)
Madhukar Rainbow Children's hospital
Gurgaon
09.2019 - 05.2021
- Coordinated cross-functional team meetings for enhanced collaboration and communication within the department.
- Improved department efficiency by streamlining processes and implementing new organizational systems.
Department Coordinator (Radiation Oncology)
Artemis Hospital
Gurgaon
06.2018 - 09.2019
- Provided administrative support to senior leadership as needed, including calendar management, travel arrangements, and document preparation.
Customer Care Executive (In-Patient Department Counsellor)
Columbia Asia
Pune
02.2017 - 03.2018
Work as an Exe customer care e
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Managed approximately 50-60 incoming calls, emails & faxes per day.
Education
BHM - Hospital Management
01-2017
Hospital Management
XII - Higher Secondary Education
01-2014
Bengali, English, Nutrition, Biology, Anthropology, Computer Application
X - Secondary Education
01-2012
Bengali, English, Mathematics, Physical Science, Life science, History, Geography
Skills
Strong work ethics
Team Management
Advance Excel Knowledge (VLOOKUP & Data Analysis)
Advance Power Point Knowledge
Interpersonal communication
Data Entry Accuracy
Record Keeping
Meeting Coordination
Document Preparation
Calender Management
Google sheet
Office Technology
Power point
Patient Medical & Financial councelling
Schedule Management
Data Entry Systems
Meeting Planning
Accomplishments
- Wining Second prize from Global Institution.
- Attended the National Conference On "Empowering Pharmaceutical& Healthcare Professionals- Vision 2020" in the month of February 2015.
- Winning Master Chef 2023 at Artemis hospital
- Winning Master Chef 2024 at Artemis hospital
Certification
Quantitative Methods in HealthCare Management (August 2021) IIHMR UNIVERSITY
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Executive Services (Radiation Oncology) - Artemis Hospital
08.2022 - Current
Wellness Centre In-charge - SRL Diagnostics
06.2021 - 07.2022
Department Coordinator (Hemato Oncology & BMT) - Madhukar Rainbow Children's hospital
09.2019 - 05.2021
Department Coordinator (Radiation Oncology) - Artemis Hospital
06.2018 - 09.2019
Customer Care Executive (In-Patient Department Counsellor) - Columbia Asia
02.2017 - 03.2018
West Bengal Board Council Of Higher Secondary Education (Habra Kamini Kumar Girls High School) - XII, Higher Secondary Education
West Bengal Board Of Secondary Education (Habra Kamini Kumar Girls High School) - X, Secondary Education
NSHM Knowledge Campus - BHM, Hospital Management