JIRA
SUKANYA MITRA
Talent Acquisition Specialist
Gurgaon
Summary
CAREER OBJECTIVES
Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle with leadership hiring. Develops and implements customized strategies to meet specific position requirements and source qualified candidates. Detail-oriented professional with strong multitasking and communication skills.
Offering 4 years of recruitment strategy development.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Talent Acquisition Specialist
Webhelp+Concentrix
7 2022 - Current
- Collaborated with hiring managers to determine job requirements and understand departmental needs with Global Workforce Management.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruitment with WFM.
- Developed recruiting strategies to identify qualified candidates and build network.
- Exceeded & delivered high numbers with hiring 200+ employees till March 2024 .
- Collaborated with WFM leadership regarding candidate salary determinations.
- Implemented strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and sharing technical / aptitudes for further assessing .
- Collaborated with internal Recruitment Marketing team to continuously improve recruitment applications rate using varied Job boards and execute as efficiently as possible.
- Worked alongside global business leader to deploy new hiring strategy such as recording Interviews , creating new interview & evaluation formats .
- Built strong relationships with external recruiters and staffing agencies to access quality talent with WFM Roles .
- Utilized social media & professional platforms to source potential candidates and build pipeline of qualified talent through Telegram , LinkedIn , Naukri , Indeed, Whatsapp groups .
- Maintained applicant tracking system, tracking all job openings, applicants and interviewing activity using Career Connect / Talent Link alongside some hands on experience with Power BI .
- Conducting multiple Internal Job Postings/ IJPs with Workforce Planning for various roles.
- Reduced time to hire by 70% .
- Creating Employee records through Cascade/ HRIS .
- Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
- Compiled reports on recruiting activity to illustrate time-to-fill, cost-per-hire, and source of hire & presented on weekly calls with Senior Leaderships .
- Team handling experience, had 3 learners working under me to learn & support with WFM roles .
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Developed and implemented plans to improve recruitment process.
- Collaborating with Concentrix Legacy team for recruitment support within WFM Roles .
People Operations Manager
Leegality
2021.12 - 2022.05
- Assisted in recruiting, hiring and training of team members.
- Studied latest trends to add new merchandise to product lineup, improving sales revenues.
- Interviewed and hired strong candidates for team openings, using different job boards and social media to find applicants .
Associate Recruiter
Cvent
2021.04 - 2021.08
- Handled end to end recruitment activities - starting from job posting, talent sourcing, prescreening, assessment, interview, offer management and onboarding process for assigned hiring requisition alongside ensuring best in class candidate and Hiring Leader experience.
- Managed over 15+ positions , increased hiring upto 10%.
Handled stakeholder relationships and drive recruitment processes, which includes talent branding, sourcing strategies and overall recruitment related responsibilities. - Understanding business, hiring leaders' needs and delivering value by crafting right solution.
- Provided recruitment support for senior level roles , conducting of weekly Cadences with Stakeholders .
- Conducted Competitive Cognitive Aptitude Tests for potential candidates.
- Able to build and sustain trust while demonstrating partnerships across levels.
- Ability to interact with people at all levels of organization and to develop strong business relationships.
- Tracked candidates and pushed for feedback on disqualifications, time-to -fill statistics and other variables.
- Compiled and produced qualified candidates' information for hiring
manager review and liaised between parties to coordinate formal,
management interviews. - Worked on software such as Jira, Workday , also have strong working knowledge of ATS like Hirebridge .
- Generated specific candidate pool for career opportunities through
strategic placement of advertisements, evaluation of applicant
credentials, and conducting initial interviews and pre-screening
assessments.
Executive, Talent Acquisition
Wunderman Thompson MSC
2020.12 - 2021.03
- Handling end to end IT recruitment process initiating with Sourcing and Screening of candidates till onboarding .
- Pipeline Building of existing as well as upcoming profiles on go .
- HR Interview Coordination with candidates as well as stakeholders.
- Building Professional Network connection with different external
agencies/consulting firms . - Contributing to TA Research and Insight for smooth recruiting
- Conducting several campus recruitment drives .
- Working knowledge of hiring software like Zoho Recruit .
Administrative HR Intern
Indian Oil Corporation of India
2019.05 - 2019.07
- Worked on managing & Data creation of HBA Policies of the current
employees. - Data Analysis & interpretation .
- Maintaining Excel sheet for future records.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Education
MBA - Human Resources & Marketing
Chandigarh University
Chandigarh 2018.07 - 2020.08
Bachelor of Arts - Mass Communication
K. R . Mangalam University
Gurgaon 2015.06 - 2018.07
Skills
Global Recruitment
Certification
Digital Marketing
Accomplishments
- Nominated thrice for Star Awards India - Webhelp by Senior leaderships & subordinates for year 2023 under Commitment category
- Received Achiever Badge for over Achiever for closing 9 roles in 2 weeks with an SLA of 2 months with Webhelp.
- Published a research paper titled “Impact of Health Messages on
Facebook Users” in Pragyaan, a Mass Communication Journal.
(2018). - Successfully completed a research project on “Impact of
Television Commercials on Consumer Purchase”. (2018)
Software
Workday
Hirebridge
Zoho Recruit
Power BI
Talent Link
Cascade
Timeline
People Operations Manager
Leegality
2021.12 - 2022.05
Associate Recruiter
Cvent
2021.04 - 2021.08
Executive, Talent Acquisition
Wunderman Thompson MSC
2020.12 - 2021.03
Administrative HR Intern
Indian Oil Corporation of India
2019.05 - 2019.07
Digital Marketing
2018-08
MBA - Human Resources & Marketing
Chandigarh University
2018.07 - 2020.08
Bachelor of Arts - Mass Communication
K. R . Mangalam University
2015.06 - 2018.07
Talent Acquisition Specialist
Webhelp+Concentrix
7 2022 - Current
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