Sukhmanjeet Kaur
Summary
Highly skilled Senior Technical Writer with comprehensive experience in crafting, editing and proofreading technical documents. Offer strong ability to translate complex ideas into clear, accessible language, with an emphasis on user-friendly content. Displayed consistent success in improving readability of technical materials, enhancing end-user comprehension and satisfaction. Known for collaborative approach to project management and cross-functional team leadership.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sr. Technical Writer
Uniworld Technologies
04.2024 - Current
- Created high-quality API documentation, developer guides, integration manuals, and detailed release notes.
- Developed user manuals for software applications and technical processes.
- Coordinated with cross-functional teams to ensure alignment on project documentation needs.
Product Associate-Technical Writer
LogiNext Solutions Pvt. Ltd.
04.2023 - 04.2024
- Developed and implemented a streamlined process for gathering technical documentation requirements.
- Utilized the JIRA tool for quarterly and sprint-based estimation, ensuring efficient project management.
- Implement SEO strategies to optimize written content for search engines, incorporate relevant keywords, and stay abreast of SEO trends to maximize visibility.
- Produced customer documentation, including User Manuals, Feature Description documents.
- Led day-to-day operations of the Content Marketing team, including staging and publishing articles, white papers, eBooks, and more.
Technical Writer
Debut Infotech Pvt. Ltd.
07.2020 - 01.2022
- Authored user manual for different modules.
- Instrumental in developing content for Debut's Web page.
- Supported clients with technical resources, adding to success in sales.
- Utilized advanced creative writing skills to manage the social media.
Sr. Technical Writer
Netsmartz Pvt. Ltd.
06.2019 - 03.2020
- Researched and analyzed industry trends to inform content creation strategies, resulting in a 50% increase in website traffic and a 20% improvement in SEO rankings.
- Developed thought leadership pieces and campaigns in collaboration with the executive team.
- I independently worked on whitepapers, industry reports, articles, and other long-form content.
- Worked on lead-gen content development and marketing.
Technical Writer
Textmercato Solutions
01.2019 - 06.2019
- Engaging with Subject Matter Experts (SMEs) and ensuring document delivery aligns with client requirements.
- Collaborated with designers and stakeholders to create visually appealing and impactful website copy, leading to a an increase in website conversions and decrease in bounce rate.
Technical Writer- Trainee
Frisklancer Services Pvt. Ltd
01.2018 - 01.2019
- Assisted in the creation of user guides, manuals, and technical documentation under the guidance of experienced writers.
Education
Post-Graduate Diploma - Computer Applications
Panjab University
ChandigarhBachelors in Engineering - Aerospace Engineering, JAVA, DITA, XML
Chandigarh University
PanjabSkills
- Markdown and CSS proficiency
- API documentation expertise
- HTML and XML skills
- Content strategy and optimization
- JIRA management
- User guides and manuals
- Graphics creation
Certification
- Digital Marketing Certification from Google
- Technical Writer Certification Course by Technical Writer HQ
Languages
English
First Language
French
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Sr. Technical Writer
Uniworld Technologies
04.2024 - Current
Product Associate-Technical Writer
LogiNext Solutions Pvt. Ltd.
04.2023 - 04.2024
Technical Writer
Debut Infotech Pvt. Ltd.
07.2020 - 01.2022
Sr. Technical Writer
Netsmartz Pvt. Ltd.
06.2019 - 03.2020
Technical Writer
Textmercato Solutions
01.2019 - 06.2019
Technical Writer- Trainee
Frisklancer Services Pvt. Ltd
01.2018 - 01.2019
Post-Graduate Diploma - Computer Applications
Panjab University
Bachelors in Engineering - Aerospace Engineering, JAVA, DITA, XML
Chandigarh University
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