SULTAN AHMAD
New Delhi
Summary
Motivated professional with 5+ years of experience in financial services. Skilled in Communication, team management, and problem-solving. Eager to contribute to organizational success while enhancing my skills and knowledge.
Overview
6
6
years of professional experience
Work History
ASSISTANT MANAGER
RBL BANK LTD.
09.2023 - Current
- Maintain good relationship with customer
- Strategize to acquire new account and expand existing account by offering various financial product and services to the customer
- Make action plan, and strategize to get profit through branch operations and cross sell
- Provide guidance and advice to the customers about the products and service offered
- Meet annual targets for branch set in annual operative plan
- Resolution of queries for all managed clients with in TAT specified
- Increase the customer satisfaction
- Perform compliance, service and operations in branch and follow banking norms
ASSISTANT MANAGER
KOTAK MAHINDRA BANK LTD.
09.2022 - 07.2023
- Maintain good relationship with customer
- Strategize to acquire new account and expand existing account by offering various financial product and services to the customer
- Make action plan, and strategize to get profit through branch operations and cross sell
- Provide guidance and advice to the customers about the products and service offered
- Meet annual targets for branch set in annual operative plan
- Resolution of queries for all managed clients with in TAT specified
- Increase the customer satisfaction
- Perform compliance, service and operations in branch and follow banking norms
SALES EXECUTIVE
HDB FINANCE SERVICES LTD.
08.2019 - 08.2022
- Core Product: Forex Card, Credit Card
- X Sell : CASA, GHI, Term Loan, CD Loan, Prepaid Card, etc
- Roles and Responsibilities:
- Acquisition of new customer and driving sales to generate revenue
- Maintaining relationship with set up alliances and follow up with new ones to develop business
- Coordination with back-end branches and alliance partners
- Ensuring compliance with the policies of bank and RBI guidelines
- Deliver on value proposition of customers by maintaining a high standard of customer services and ensuring commitments
Education
10th -
R.P.C SCHOOL GORAKHPUR
UPINTER COLLEGE BHATWALI BAZAR GORAKHPUR
UPB.COM -
D.D.U. UNIVERSITY
GORAKHPURSkills
- Team Player
- Discipline
- Time management
- Good communication
- Punctual
- Leadership & task management
Hobbies and Interests
- Singing
- Reading books
- Poetry
- Quotes
- Dancing
Languages
English
Beginner
A1
Hindi
Beginner
A1
Urdu
Beginner
A1
Timeline
ASSISTANT MANAGER
RBL BANK LTD.
09.2023 - Current
ASSISTANT MANAGER
KOTAK MAHINDRA BANK LTD.
09.2022 - 07.2023
SALES EXECUTIVE
HDB FINANCE SERVICES LTD.
08.2019 - 08.2022
10th -
R.P.C SCHOOL GORAKHPUR
INTER COLLEGE BHATWALI BAZAR GORAKHPUR
B.COM -
D.D.U. UNIVERSITY