Suma Narkimelli
Hyderabad,TS
Summary
Dedicated and results-driven professional with experience across banking, consulting, finance, and administrative services. Skilled in Microsoft Dynamics 365 CRM, financial operations, and project implementation. Strong communication and problem-solving skills with a proven track record in delivering high-quality solutions and services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Consultant
JoulestoWatts Business Solutions Pvt Ltd
01.2025 - Current
- Designed and migrated SmartConnect maps.
- Managed role-based security and automation with Power Automate.
- Created Azure Logic Apps to optimize processes.
Consultant
Baadalsoft LLC
07.2024 - 01.2025
- Developed custom plugins and embedded Canvas Apps.
- Implemented client-side validations and Power Automate flows.
- Leveraged JavaScript, plug-ins, workflows, customization and configuration, business process flows, business rules, and custom workflow assemblies to implement tailored solutions.
- Actively participated in designing and managing Power Automate flows.
- Managed and worked with solutions to organize and deploy customizations.
- Implemented client-side validations using JavaScript and business rules.
- Created and customized ribbon buttons utilizing the Ribbon Workbench tool.
Consultant
Ernst & Young LLP
11.2021 - 06.2024
- Designed and implemented workflows, plugins, and JavaScript to automate processes and enforce business logic.
- Customized standard and custom entities, including forms, fields, relationships, and business rules to meet business requirements.
- Managed user setup and security, including creating Office 365 users, assigning roles, and configuring access through profiles and security roles.
- Handled solution deployment tasks such as exporting, importing, and publishing solutions from sandbox to production environments.
- Performed ribbon customization and created business process flows and duplicate detection rules for improved user experience and data integrity.
- Acted as a liaison between stakeholders and the technical team by analyzing requirements and ensuring proper communication throughout the development lifecycle.
Software Engineer
C R Infotech Pvt Ltd
11.2017 - 11.2021
- Worked on different processes like workflow, business process flow and also done form Customization.
- Provide support in planning and coordinating release activities, ensuring successful deployment of all releases and patches into the live environment.
Senior Process Associate
ADP India Pvt Ltd
08.2015 - 11.2017
- Managed billing for Citibank and PNC.
- Supported Oracle access issues and audit compliance.
Process Associate
Karvy Data Management Services
12.2014 - 06.2015
- Verified transactions, prepared MIS, and handled client queries.
Education
MBA - Finance
CSI Institute of PG Studies
01.2020
B.Com - Computers
Siddhartha Degree College
01.2015
Intermediate - MEC
Sri Vaishnavi Junior College
01.2010
SSC -
St. Ann's School
01.2008
Skills
- Microsoft Dynamics 365 CRM
- Power Automate
- Logic Apps
- C#
- JavaScript
- SQL Server
- Microsoft Office Suite
Certification
- PL-400 - Power Platform Developer Associate
- MB-230 - Microsoft Dynamics 365 Customer Service Consultant
Accomplishments
- Best Performer of the Quarter - Ernst & Young
- Best Performer of the Year (Twice) - C R Infotech
- Consistently exceeded ticket resolution SLAs - ADP
- Delivered projects ahead of deadlines and trained new hires - ADP
- Best Performer of the Year - ADP
Timeline
Consultant
JoulestoWatts Business Solutions Pvt Ltd
01.2025 - Current
Consultant
Baadalsoft LLC
07.2024 - 01.2025
Consultant
Ernst & Young LLP
11.2021 - 06.2024
Software Engineer
C R Infotech Pvt Ltd
11.2017 - 11.2021
Senior Process Associate
ADP India Pvt Ltd
08.2015 - 11.2017
Process Associate
Karvy Data Management Services
12.2014 - 06.2015
MBA - Finance
CSI Institute of PG Studies
B.Com - Computers
Siddhartha Degree College
Intermediate - MEC
Sri Vaishnavi Junior College
SSC -
St. Ann's School
Similar Profiles
MEGHAVARDHAN B RMEGHAVARDHAN B R
S@POS Coordinator at JoulestoWatts Business Solutions Pvt Ltd (HP)S@POS Coordinator at JoulestoWatts Business Solutions Pvt Ltd (HP)
DIVYA JDIVYA J
Sr.Devops Engineer at JoulestoWatts Business Solutions Pvt LtdSr.Devops Engineer at JoulestoWatts Business Solutions Pvt Ltd
Sourav MukherjeeSourav Mukherjee
Manager – Training and Development at JoulestoWatts Business Solutions Pvt. Ltd.Manager – Training and Development at JoulestoWatts Business Solutions Pvt. Ltd.
Sumalatha KovaSumalatha Kova
Deputy Manager at ICICI BankDeputy Manager at ICICI Bank
G. Srinivasa ReddyG. Srinivasa Reddy
Lead Engineer at Thomson Reuters MarketsLead Engineer at Thomson Reuters Markets