Summary
Overview
Work History
Education
Skills
Languages
Certification
Websites
Timeline
Generic

Sumaiya Anwar

bangalore

Summary

Dynamic Product Sales Executive skilled in customer relationship management, sales tracking, and team collaboration. Proven ability to resolve issues promptly and enhance customer satisfaction in the tech industry.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Product Sales Executive - Cisco Collaboration

Proactive Data Systems PVT LTD
Bangalore
03.2024 - Current
  • Engaged customers to understand their needs and recommend suitable solution.
  • Demonstrated product features and benefits to enhance customer knowledge.
  • Ensured in updating CRM on a regular basis
  • Resolved customer inquiries and issues promptly to maintain satisfaction levels.
  • Participated in team meetings to share insights and strategies for improving sales performance.
  • Provided technical advice on product features, installation requirements, and troubleshooting issues.
  • Maintained accurate records of all sales transactions within the company's CRM system.
  • Prepared monthly progress reports detailing sales figures, goals achieved, areas needing improvement.
  • Managed customer relationships, resolving any disputes quickly and effectively.
  • Met regularly with existing customers to discuss their current needs, as well as future product requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.

Education

BBA - Finance

Vision Degree College
Bangalore
11-2023

Skills

  • Customer relationship management
  • Product demonstration
  • Sales tracking and CRM utilization
  • Team collaboration
  • Technical advising
  • Effective communication
  • Attention to detail
  • Problem solving

Languages

English
First Language
urdu
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
kannada
Advanced (C1)
C1
Tamil
Upper Intermediate (B2)
B2

Certification

  • Black Belt - Cisco Hybrid Work Presales Stage 1 FY24 Certificate
  • Black Belt - Devices Presales stage 1
  • Black Belt - Meetings and Devices Presales Stage 2
  • Black belt - Meetings and Devices Presales Stage 3
  • Black Belt AI Fundamentals Sales Stage 1 Certification
  • Black Belt Collaboration Sales

Timeline

Product Sales Executive - Cisco Collaboration

Proactive Data Systems PVT LTD
03.2024 - Current

BBA - Finance

Vision Degree College
Sumaiya Anwar