Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic
ARAVIND S

ARAVIND S

TRIVANDRUM

Summary

Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Client-focused Relationship Manager adept at increasing productivity and completing tasks efficiently. Skilled in client relationship management, financial planning, and strategic sales techniques. Excel in communication, problem-solving, and adaptability, ensuring successful client interactions and satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

AFFLUENT RELATIONSHIP MANAGER

AXIS BANK LTD
TRIVANDRUM
01.2024 - Current
  • Worked effectively in team environments to make the workplace more productive.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Updated and maintained databases with current information.
  • Recognized by management for providing exceptional customer service.

Priority Banking Relationship Manager

AXIS BANK LTD
TRIVANDRUM
01.2023 - 12.2024
  • Participated in internal meetings, trainings to stay abreast of changes in policies, procedures related to Priority Banking services.
  • Facilitated seamless onboarding processes for new priority banking customers.
  • Performed periodic quality checks on customer service standards across different channels.

Personal Banking Officer

HDFC BANK LTD
TRIVANDRUM
02.2020 - 12.2022
  • Collaborated with other departments to ensure quality service delivery to customers.
  • Reviewed monthly statements for accuracy before sending them out to clients.
  • Prepared presentations outlining current banking trends and best practices.
  • Completed all assigned tasks within established deadlines.
  • Identified opportunities for cross-selling additional products or services based on customer needs.

Relationship Manager

GSPU ASSOCIATES PVT LTD
TRIVANDRUM
04.2019 - 02.2020
  • Maintained accurate records of all client interactions within the company's CRM system.
  • Generated reports regarding customer interactions, performance metrics, and revenue goals.
  • Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
  • Analyzed market trends and identified potential new customers through research activities.
  • Developed strategies to attract new customers while retaining existing ones.

Assistant Sales and Marketing Manager

ZEBA LAB SYSTEM PVT LTD
TRIVANDRUM
07.2013 - 02.2019
  • Ensured accuracy of customer data within CRM systems by performing regular audits.
  • Assisted in the creation of pricing plans and discounts for clients.
  • Conducted market research to identify potential customers and opportunities.
  • Worked closely with design teams to develop promotional materials that align with brand standards.
  • Created content for sales presentations and promotional materials.
  • Reviewed invoices from suppliers, verifying accuracy before authorizing payment.

Education

POST GRADUATE DIPLOMA - International Business Management

POST GRADUATE DIPLOMA IN INTERNATIONAL BUSINESS
KOTTAYAM
04-2015

High School Diploma -

DIPLOMA IN COMPUTER APPLICATION
LBS TECHNOLOGY
03-2014

MBA - Human Resources Development

MBA HR & MARKETING
M G UNIVERSITY
03-2013

B.COM - Taxation

B COM
TRIVANDRUM
03-2011

Skills

  • Customer relationship management
  • Data analysis
  • Client onboarding
  • CRM management
  • Quality assurance
  • Market research
  • Cross-selling strategies
  • Presentation skills
  • Time management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Financial advising
  • Customer education and consulting

Affiliations

  • Racer and Cinematographer

Languages

Malayalam
First Language
English
Advanced (C1)
C1
Tamil
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2

Accomplishments

  • 4-time MDRT winner
  • Winner of all-round performance
  • Cross Sell Champion

Certification

  • IRDA
  • NISM
  • DCA

Timeline

AFFLUENT RELATIONSHIP MANAGER

AXIS BANK LTD
01.2024 - Current

Priority Banking Relationship Manager

AXIS BANK LTD
01.2023 - 12.2024

Personal Banking Officer

HDFC BANK LTD
02.2020 - 12.2022

Relationship Manager

GSPU ASSOCIATES PVT LTD
04.2019 - 02.2020

Assistant Sales and Marketing Manager

ZEBA LAB SYSTEM PVT LTD
07.2013 - 02.2019

POST GRADUATE DIPLOMA - International Business Management

POST GRADUATE DIPLOMA IN INTERNATIONAL BUSINESS

High School Diploma -

DIPLOMA IN COMPUTER APPLICATION

MBA - Human Resources Development

MBA HR & MARKETING

B.COM - Taxation

B COM

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ARAVIND S