Summary
Overview
Work History
Education
Skills
Certification
Projects
Extracurricular Activities
Accomplishments
Timeline
Generic
Suman Chhualsingh

Suman Chhualsingh

Banglore

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Positive, upbeat professional brings several years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns, and maintain long-term loyalty.

Overview

1
1
Certification

Work History

CUSTOMER SERVICE ASSOCIATE

ICICI BANK
06.2022 - 09.2022
  • As a phone banking officer I had to deal with providing resolutions to customer's queries thereby providing efficient customer service.
  • I was responsible and trained for dealing with and managing customer relationships.
  • Now I wish to gather knowledge of finance on a larger scale as to gain an outlook on global finance and markets.

Education

Masters -

Swansea University
United kingdom
12-2024

B.B.A -

Birla Global University
Bhubaneswar, Odisha
01.2021

XII -

D.A.V Public School
01.2018

X -

D.A.V Public School
01.2016

Skills

  • MS Excel
  • QuickBooks
  • SAP
  • Microsoft Office Suite
  • Financial Analysis
  • Bookkeeping
  • Financial Reporting
  • Tax Preparation
  • Budgeting
  • Accounts Payable/Receivable
  • Bank Reconciliation
  • Data Analysis
  • Financial Statement Analysis
  • Ratio Analysis
  • Attention to Detail
  • Problem-Solving
  • Time Management
  • Communication
  • Team Collaboration

Certification

  • Financial Modelling, Financial statement preparation, portfolio optimization
  • Ey Audit
  • Job Simulation, Completed practical tasks in understanding the business and sustainability reporting, significant accounts and risk assessment, execution - control testing, execution - substantive testing from 12/2024 to 01/2025.

Projects

Role of Advertisement in Marketing and Dairy Products in Odisha, This project aims to give an idea about the role of advertisement in marketing of dairy. Primary data was collected using structured questionnaires, and secondary data was collected from sales reports, internet, and commercial informal sources. Wadhwani NEN Entrepreneurship, Participated in Wadhwani NEN Program focusing on running a business, creating a venture, and tackling problems by thinking out of the box.

Extracurricular Activities

Competitions, 2022, Participated in Lalit Kala Academy State Art Competition. MUN, Participated in Model United Nations. Student Union, Elected as a student union representative for international students at Swansea University.

Accomplishments

  • Over the period of December 2024 to January 2025, Suman Chhualsingh has completed practical tasks in: Understanding the business and the increase in sustainability reporting Significant accounts and risk assessment Execution — control testing Execution — substantive testing

Timeline

CUSTOMER SERVICE ASSOCIATE

ICICI BANK
06.2022 - 09.2022

Masters -

Swansea University

B.B.A -

Birla Global University

XII -

D.A.V Public School

X -

D.A.V Public School
Suman Chhualsingh