SUMAN KUMAR DEY
OPERATION MANAGER
Howrah
Summary
My career spans to almost over two decades in the field of Service & General Management and developing new businesses. I have successfully set up new businesses from scratch or from zero to high profit levels. During my career of 14 years, I have established LIGHTFX PVT LTD. After that I have worked with FMCG CO. and apart from having a non-tobacco line of products that include confectionery. In the years of 2016. I create the new companies. Slowly try to grow the Logistics Business. Also has an in-depth knowledge of LAST MILE end to end solutions.
Overview
13
13
years of professional experience
3
3
Languages
Work History
SUPPLY LEAD OPERATION MANAGER
LETS TRANSPORT
03.2025 - Current
- Oversaw daily operations of fleet vehicles, ensuring timely and safe delivery of goods.
- Managed the budget and allocated resources to businesses to ensure efficient transport of goods and services.
- Developed and implemented systems to improve transportation efficiency, including route optimization and scheduling.
- Coordinated with internal and external Vendors to ensure timely delivery of goods and materials.
- Successfully led and planned training for transport employees.
- Reviewed invoices for completeness and approval.
MULTI-UNIT OPERATION MANAGER
DELIVERY PIGEON (FLIPKART OPERATION)
07.2024 - 02.2025
- Improved overall hub performance by implementing efficient multi-unit operations strategies and streamlining communication processes among units.
- Boosted profitability across multiple locations through effective cost control measures, resource allocation optimization.
- Facilitated regular meetings with unit for performance reviews and addressing any operational challenges.
- Managed vendor relationships for multiple units to ensure timely deliveries of orders while negotiating favorable contract terms.
- Championed employee development initiatives such as skill-building Hub and team-building activities to foster a positive work culture for all staff members.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
OPERATION HEAD
SHIPXON LOGISTICS NETWORK LLP
05.2020 - 06.2024
- Initiated new business avenues and launched several Services.Developing relationships in target organizations for business development.
- Analyzing & reviewing the market requirements and communicating the same to the sales teams for accomplishment of the business goals. 3PL Operations (RIL AJIO, JIO MART)
- Using strategic planning to ensure profitability of service, analyzing future business developments and monitoring trends of the Projects/Clients.Estimating cost pricing of the services, including critical component suppliers/Transporters, proposals and contract finalization.
- Assessing revenue potential both TOP LINE and BOTTOM LINE of the Client/ project after carefully studying and strategizing.
- Trading off short-term costs for the sake of long term and mutually beneficial relationships.
- Creating environment of learning, ownership and commitment.
- Identifying proper Manpower from Market, through various Job portals, own Data base, Word of mouth and mainly from competition.
OPERATIONS ASSOCIATE
SHREE VENKATESH CRAFT, AS PROPRIETORSHIP
06.2016 - 04.2020
- The Co is mainly into Last Mile delivery. (AMAZON, DELHIVERY.COM, ZODIAC PVT LTD, BUSYBEES, AUM EXPRESS)
- Defined business requirements and workflows to enhance organizational efficiencies.
- Directed day-to-day operations by spearheading implementation of short-term and long-term business plan and profitability goals.
- Managed daily operations for optimal productivity, ensuring timely completion of tasks.
TEAM LEADER, (L5 level) SALES OPERATIONS
GODFREY PHILLIPS INDIA
02.2014 - 05.2016
- Worked with drive and determination to consistently exceed targets.
- Encouraged sales associates to cross-sell additional products and services to purchasing customers.
- Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.Supervised team to deliver on store sales targets.
- Resolved complex customer enquiries, disputes and complaints.
NEW BUSINESS DEVELOPER
LIGHTFX PVT LTD
01.2012 - 12.2013
- Created effective marketing, sales and promotional initiatives to drive revenue.
- Managed finances by controlling budgets and authorizing expenditures.
- Developed retail strategies with seasonal changes and implementation plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Interests
Long Drive
Timeline
SUPPLY LEAD OPERATION MANAGER
LETS TRANSPORT
03.2025 - Current
MULTI-UNIT OPERATION MANAGER
DELIVERY PIGEON (FLIPKART OPERATION)
07.2024 - 02.2025
OPERATION HEAD
SHIPXON LOGISTICS NETWORK LLP
05.2020 - 06.2024
OPERATIONS ASSOCIATE
SHREE VENKATESH CRAFT, AS PROPRIETORSHIP
06.2016 - 04.2020
TEAM LEADER, (L5 level) SALES OPERATIONS
GODFREY PHILLIPS INDIA
02.2014 - 05.2016
NEW BUSINESS DEVELOPER
LIGHTFX PVT LTD
01.2012 - 12.2013
Languages
Bengali
Hindi
English
Education
Logistics and supply chains- Fundamentals, Design, Operations:2024- Pursuing
Udemy Educational Support
Lean Six Sigma Black Belt:2024- Pursuing
Udemy Educational Support
SAP For Beginners Course:2024- Pursuing
Udemy Educational Support
Bachelor of accountancy: Accounting-2008-04 - 2011-07
City College of Business Administration - Kolkata
Personal Information
- Date of Birth: 03/08/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Career Highlights
My career was handling large team comprising of Operations, logistic services, sales, projects, commercial and administration.
Education
Logistics and supply chains- Fundamentals, Design, Operations:2024- Pursuing
Udemy Educational Support
Lean Six Sigma Black Belt:2024- Pursuing
Udemy Educational Support
SAP For Beginners Course:2024- Pursuing
Udemy Educational Support
Bachelor of accountancy: Accounting-2008-04 - 2011-07
City College of Business Administration - Kolkata
Personal Information
- Date of Birth: 03/08/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
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