Suman Panigrahi
Bhubaneswar
Summary
Dynamic project management professional with a proven track record at WiZR, enhancing client success and increasing revenue collections by 30%. Skilled in operations management and cross-functional collaboration, I excel in process optimization and strategic planning, driving impactful results through effective client relationship management and innovative solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager - Project Management & Operations
WiZR
Mumbai
04.2025 - Current
- Managed client operations encompassing onboarding, scope closure, sprint planning, product design, development cycle, testing, and go-live, while ensuring effective post-live feedback and client success for global and Indian clients.
- Oversaw project implementation to align with company objectives and standards.
- Implemented new operational procedures to streamline workflows and reduce waste.
- Analyzed performance metrics to identify areas for process improvement.
- Coordinated cross-functional meetings to boost communication across departments.
- Facilitated conflict resolution among team members to maintain a positive work environment.
- Oversaw full invoicing operations, revenue recognition, and forecasting activities.
- Increased revenue collections by 30%.
Assistant Manager - Operations
WiZR
Mumbai
01.2024 - 04.2025
- Managed client operations encompassing onboarding, scope closure, sprint planning, product design, development cycle, testing, and go-live, while ensuring effective post-live feedback and client success.
- Implemented policies and procedures that improved operational efficiencies across teams.
- Developed and implemented operational policies and procedures to standardize workflows.
- Facilitated interdepartmental communication to improve project collaboration.
- Verified details on invoices to ensure proper authorization before payment. from vendors prior to payment authorization.
Market Research Analyst
Eduvanz
Mumbai
05.2023 - 12.2023
- Conducted market analysis identifying trends and customer preferences, contributing to New Product segment research for upcoming product WiZR.
- Analyzed competitor strategies, providing insights that informed product development initiatives.
- Presented findings and recommendations to stakeholders for decision-making.
- Collaborated with cross-functional teams to refine research methodologies.
- Created reports summarizing key research outcomes for management, enhancing decision-making processes.
- Participated in brainstorming sessions with senior executives to discuss potential strategies for improvement.
Head Of Marketing
ATRASKI INDIA
Bhubaneswar
07.2020 - 02.2021
- Managed cross-functional teams to launch innovative marketing campaigns that enhanced brand engagement.
- Oversaw digital marketing initiatives across social media and email platforms to increase audience reach and engagement.
- Developed and executed comprehensive marketing strategies for brand visibility.
- Led events and virtual sessions across India during the Pandemic and post-pandemic phase, fostering community connection and brand loyalty.
Digital Marketer and Content Writer
ATRASKI INDIA
Bhubaneswar
07.2020 - 10.2020
- Coordinated email marketing campaigns to nurture leads, resulting in increased conversions.
- Managed social media accounts to enhance brand visibility and engagement, fostering community growth.
- Collaborated with design teams to create engaging marketing materials.
- Conducted market research to identify trends and customer preferences, informing content strategy.
Education
Master of Business Administration - MBA - Marketing Management and HR Management
KIIT School of Management (KSOM)
Bhubaneswar06.2024
Bachelor of Science - Zoology/Animal Biology
BJB AUTONOMOUS COLLEGE
Bhubaneswar04.2022
Skills
- Client relationship management
- Project management
- Operations management
- Process optimization and strategic planning
- Cross-functional collaboration
- Revenue management
Certification
Digital Marketing Workshop - IIT Bombay
Timeline
Manager - Project Management & Operations
WiZR
04.2025 - Current
Assistant Manager - Operations
WiZR
01.2024 - 04.2025
Market Research Analyst
Eduvanz
05.2023 - 12.2023
Head Of Marketing
ATRASKI INDIA
07.2020 - 02.2021
Digital Marketer and Content Writer
ATRASKI INDIA
07.2020 - 10.2020
Master of Business Administration - MBA - Marketing Management and HR Management
KIIT School of Management (KSOM)
Bachelor of Science - Zoology/Animal Biology
BJB AUTONOMOUS COLLEGE