Suman Ranjan Dasgupta
Kolkata
Summary
Results-oriented Consultant - Sales Operations with expertise in team training and performance enhancement. Cultivates stakeholder relationships to drive loyalty and identify market opportunities. Skilled in optimising sales processes and achieving targets through strategic planning. Delivers insights by analysing market trends and monitoring key performance indicators while fostering collaboration to meet business objectives.
Overview
3
3
Languages
31
31
years of professional experience
Work History
Consultant - Sales Operations
FLOZIA ORGANICS
Kolkata
11.2023 - Current
- Managed sales activities to enhance customer engagement and drive revenue.
- Managed relationships with key clients, securing repeat business and fostering loyalty.
- Trained sales team on product knowledge and sales skills.
- Assessed market conditions to identify opportunities and risks influencing promotional strategies.
- Maintained daily communication with core doctors to strengthen collaboration.
- Monitored production activities to maintain operational efficiency and product quality.
BUSINESS HEAD
ALLEVIATE THERAPEUTICS
Kolkata
02.2013 - 02.2022
- Developed and executed marketing strategies, increasing brand visibility and market penetration.
- Monitored and reported on key performance indicators, providing actionable insights for continuous improvement.
- Crafted and maintained a performance-driven culture, recognising and rewarding top talent.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Set up business contracts, obtained signatures and processed paperwork.
ASM- RSM- SALES MANAGER
AJANTA PHARMA
Kolkata
04.2005 - 07.2013
- Led sales team towards achieving quarterly targets through strategic planning and effective resource allocation.
- Developed and implemented innovative sales strategies, increasing market share and profitability.
- Optimised sales methods to best acquire, develop and retain customers.
- Guided sales team through challenging negotiations, securing deals that met both client and company objectives.
- Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
- Prepared detailed reports on sales activity, revenue generation, and market penetration for senior management review.
- Oversaw after-sales support services, ensuring high levels of customer satisfaction and repeat business.
Medical Representative/ DSR
RANBAXY CROSSLAND/ GALDERMA
Kolkata
11.1995 - 03.2005
- Exceeded monthly sales KPIs, using advanced selling techniques and smart negotiation strategies.
- Promoted pharmaceutical products to healthcare professionals, highlighting benefits and efficacy to drive prescriptions.
- Managed territory effectively, planning daily visits to maximise coverage and meet sales targets.
- Used excellent sales techniques to increase customer interest in medical products.
- Scheduled appointments with pharmacists, doctors and other medical professionals to promote new products and deliver presentations.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Monitored stock levels in pharmacies and healthcare institutions, ensuring availability of products.
Education
Certificate of Higher Education - SCIENCE
HARE SCHOOL
KOLKATA01-1994
Skills
- Sales strategy
- Sales forecasting
- Market analysis
- Data analysis
- Competitive analysis
- Salesforce CRM
- Salesforce platform expertise
- Trend analysis
- After-sales support
- Performance monitoring
- Risk assessment
- Trend analysis
- Product and service knowledge
- Target achievement
- Presentation skills
- Salesforce platform expertise
Languages
English
Proficient
C2
BENGALI
Proficient
C2
HINDI
Proficient
C2
Interests
- LOVE TO LISTEN SONGS
- DRIVING LONG DISTANCE
- PLAYING CARROM / CRICKET
Timeline
Consultant - Sales Operations
FLOZIA ORGANICS
11.2023 - Current
BUSINESS HEAD
ALLEVIATE THERAPEUTICS
02.2013 - 02.2022
ASM- RSM- SALES MANAGER
AJANTA PHARMA
04.2005 - 07.2013
Medical Representative/ DSR
RANBAXY CROSSLAND/ GALDERMA
11.1995 - 03.2005
Certificate of Higher Education - SCIENCE
HARE SCHOOL