Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Key Clients
Timeline
Generic
SUMAN S KANDAGAL

SUMAN S KANDAGAL

Bangalore

Summary

Client Coordination and Stakeholder Management professional with 4 years of experience supporting enterprise clients across service delivery, workforce solutions, and business operations. Proven track record of managing client relationships, coordinating cross-functional stakeholders, ensuring SLA compliance, resolving escalations, and delivering high-quality customer experiences. Experienced in working with global organizations including Deloitte, Accenture, IBM, Schneider Electric, KPMG, and EY. Recognized for driving operational efficiency, strengthening stakeholder engagement, and consistently meeting business objectives in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Senior Executive - Client Coordination & Stakeholder Management

Experis IT
04.2025 - Current
  • Act as the primary client SPOC, managing stakeholder communication, service delivery, and recruitment operations.
  • Coordinate hiring demand planning, workforce requirements, pipeline reviews, and delivery governance with enterprise clients.
  • Drive SLA adherence and ensure timely closure of client requests while maintaining high satisfaction levels.
  • Manage escalations proactively and collaborate with internal teams to deliver effective resolutions.
  • Improved qualified candidate supply by 18% through process optimization initiatives.
  • Reduced candidate drop-offs by 15% through structured engagement and communication strategies.
  • Own MIS reporting, onboarding coordination, payroll inputs, compliance tracking, and business dashboards.

Executive - Talent Acquisition

Alchemy Techsol Pvt Ltd
04.2024 - 01.2025
  • Partnered with clients and stakeholders to manage hiring requirements, timelines, and delivery expectations.
  • Coordinated end-to-end hiring activities while maintaining strong client communication.
  • Improved turnaround time through streamlined screening and submission processes.
  • Generated business reports and maintained complete ATS compliance.

Consultant- Recruitment

Quess Corp Ltd
10.2022 - 01.2024
  • Managed end-to-end IT recruitment for enterprise clients, handling sourcing, screening, interview coordination, offer management, and onboarding.
  • Worked on permanent and contract hiring for various IT technologies, ensuring timely delivery against client requirements.
  • Sourced candidates through LinkedIn Recruiter, Naukri, internal databases, referrals, and other recruitment channels.
  • Conducted candidate screening and technical fit assessments to identify qualified talent aligned with client expectations.
  • Coordinated interview scheduling between candidates and hiring managers, ensuring a seamless recruitment process.
  • Maintained a strong talent pipeline for critical and niche technology roles to support ongoing hiring demands.
  • Collaborated with hiring managers, account managers, and delivery teams to understand hiring priorities and provide regular recruitment updates.

Education

MBA - Human Resource Management

Jain University
01-2026

Bachelor of Commerce -

01-2021

Skills

  • Client Coordination
  • Client Relationship Management
  • Customer Success
  • Stakeholder Management
  • Account Management
  • Service Delivery
  • Escalation Management
  • SLA & KPI Management
  • Project Coordination
  • Business Communication
  • Workforce Planning
  • Process Improvement
  • Reporting & Analytics
  • Cross-functional Collaboration
  • Vendor Coordination
  • Onboarding Management
  • CRM/ATS/HRIS
  • Advanced MS Excel

Accomplishments

  • Improved qualified candidate pipeline by 18%.
  • Reduced candidate drop-offs by 15%.
  • Achieved 95% offer acceptance rate.
  • Managed stakeholder engagement across multiple enterprise accounts.
  • Supported delivery for global organizations including Deloitte, IBM, Accenture, Schneider Electric, KPMG, and EY.

Languages

  • English
  • Kannada
  • Tamil
  • Hindi
  • Marathi

Key Clients

  • Deloitte
  • Daimler
  • MayBank
  • Unisys
  • Schneider Electric
  • Accenture
  • IBM
  • Capgemini
  • Kyndryl
  • KPMG
  • EY India
  • Chevron
  • Standard Chartered Bank
  • Infosys
  • Wipro
  • CRISIL
  • HD Supply

Timeline

Senior Executive - Client Coordination & Stakeholder Management

Experis IT
04.2025 - Current

Executive - Talent Acquisition

Alchemy Techsol Pvt Ltd
04.2024 - 01.2025

Consultant- Recruitment

Quess Corp Ltd
10.2022 - 01.2024

MBA - Human Resource Management

Jain University

Bachelor of Commerce -

SUMAN S KANDAGAL