Summary
Overview
Work History
Education
Skills
Professional Skills
Certification
References
Timeline
Generic
Sumanjit Tewary

Sumanjit Tewary

Newtown, Kolkata

Summary

Accomplished Salesforce Technical Lead with 6+ years of experience and a proven track record in designing, developing, and elucidating complex systems. I am a Certified Salesforce Service Cloud Consultant and also possess implementation knowledge of Field Service Lightning. My expertise lies in Salesforce Lightning development, customization, and integration, backed by robust leadership skills that ensure successful project outcomes. Adept at architecting scalable and sustainable solutions on the Salesforce platform, with a focus on enhancing user experience and maximizing business value. Passionate about leveraging technology to drive business growth and enhance organizational efficiency. Recognized for exceptional problem-solving abilities and commitment to delivering high-quality solutions that exceed expectations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Associate

Cognizant Technology Solution
Kolkata
01.2023 - Current

Project Name: Network Rail Ltd - Network Enterprise Structures & Tunnels System (NEST) - Assessment and Scour

Project Description: Network Rail Ltd owns, operates, and develops Britain’s railway infrastructure, including tracks, bridges, tunnels. NEST - Assessment and Scour project is an initiative by Network Rail Ltd to enhance the safety and reliability of its railway infrastructure. This project focuses on the detailed assessment and monitoring of structural integrity and scour conditions, focusing on underwater assessment. By leveraging advanced technologies and methodologies, the project aims to proactively identify and mitigate risks, ensuring the long-term stability and safety of the railway network.

My Responsibilities:

  • Solution Design: Translate business requirements into well-architected solutions leveraging the Salesforce platform.
  • Technical Leadership: Lead the technical delivery of Salesforce implementations, managing scope and client expectations.
  • Development and Customization: Develop advanced customizations using Apex, Visualforce, and Lightning Components.
  • Code Quality and Reviews: Perform code reviews to ensure high-quality code and adherence to best practices.
  • Documentation: Create and maintain comprehensive technical documentation.
  • Stakeholder Collaboration: Work closely with business teams and stakeholders to optimize the Salesforce platform.
  • Data Management: Perform data migration and maintain data quality using standard Salesforce tools.
  • Continuous Improvement: Stay updated with the latest Salesforce updates and features, providing guidance on best practices

Associate

Cognizant Technology Solution
Kolkata
07.2021 - 12.2022

Project Name: Network Rail Ltd - Network Enterprise Structures & Tunnels System (NEST) - Inventory

Project Description: Network Rail Ltd owns, operates, and develops Britain’s railway infrastructure, including tracks, bridges, tunnels. NEST - Inventory project is an initiative by Network Rail Ltd to enhance the management and maintenance of its extensive infrastructure. This system is designed to provide a comprehensive inventory of all structural and tunnel assets, ensuring accurate data collection, efficient management, and proactive maintenance.

My Responsibilities:

  • Served as a Senior Developer, implementing a complex module utilizing Lightning Web Components (LWC) and Apex Controller.
  • Developed a complex code assignment module using Lightning Web Components (LWC) with an infinite tree view.
  • Worked on integrating Salesforce with MuleSoft and SharePoint. Implemented REST callouts using Apex to facilitate seamless data exchange.
  • Provided guidance to junior members on implementation, ensuring adherence to best practices.
  • Used Azure DevOps for planning, tracking, and deploying user stories.

Project Name: Hologic Inc Complaints Management

Project Description: Hologic, Inc. is an American medical technology company specializing in women’s health, offering devices for diagnostics, surgery, and medical imaging. This application is designed to streamline and enhance the handling of customer complaints for medical devices. It leverages advanced technologies to automate code assignment for complaints and generate regulatory reports in accordance with medical regulatory authority guidelines.

My Responsibilities:

  • Configured the Salesforce Service Cloud features, such as Case Management, Omni-Channel routing, Knowledge Base, and articles.
  • Developed a complex code assignment module using Lightning Web Components (LWC) with an infinite tree view.
  • Developed a customized solution for the Approval Process and Audit Trail by leveraging Lightning Web Components (LWC) and Apex.
  • Used Cokato deployment processes.

Programmer Analyst

Cognizant Technology Solutions
Kolkata
05.2019 - 06.2021

Project Name: Verifone FSL Implementation (Australia)

Project Description: Verifone is an American multinational corporation, that provides technology for electronic payment transactions and value-added services. The company's products consist of POS electronic payment devices that are designed for both consumer-facing and unattended environments.

Our solution offers various Service Cloud channels to create cases, custom screens to respond to those cases quickly, auto-creation of Work Orders and auto-scheduling of Service Appointments, Inventory Management, and generation of Service Report using the mobile FSL mobile app.

My Responsibilities:

  • Configured the end-to-end Field Service Lightning out-of-the-box features and implemented auto-creation of Work Orders and auto-scheduling of Service Appointments, streamlining the service process and reducing manual intervention using Lightning Web Components (LWC) and Apex.
  • Enabled service report generation via the FSL mobile app, providing real-time updates and transparency using LWC, Apex, and AWS.
  • Utilized Message Channel, Process Builder, Custom Event, and LWC to enable businesses to send SMS notifications about technical visits and dispatch custom SMS messages to technicians.
  • Developed interactive user interfaces using Salesforce Flow.

Project Name: Cognizant Med-Vantage Lightning

Project Description: Lightning version of Cognizant Med-Vantage offers a cost-efficient, easy-to-use, and highly flexible solution with enhanced Lightning UI.

My Responsibilities:

  • Interpreted and clarified business requirements, then implemented solutions using Flows, Process Builder, and Apex Triggers and Controllers in Salesforce.
  • Configured various profiles and roles and record sharing.
  • Implemented business requirements using Apex Trigger, Lightning Aura Component, Lightning Web Component, and Apex Controller.
  • Generated medical device compliance report using LWC.
  • Used JIRA for business requirement and bug tracking.

Programmer Analyst Trainee

Cognizant Technology Solutions
Kolkata
05.2018 - 04.2019

Project Name: Cognizant Med-Vantage

Project Description: Cognizant Med-Vantage is an award-winning integrated service and comprehensive quality management business cloud solution, designed specifically for the medical device industry.

My Responsibilities:

  • Understand and clarify the business requirements.
  • Configured custom objects, formula fields, compact layouts, flows, process builder, and validation rules to enable business automation and validation based on the requirements.
  • Created various profiles and roles, and configured the permissions based on the organizational hierarchy requirements.
  • Implemented business requirements using Visualforce page and Apex Controller.
  • Tested functionality, performed debugging, written Apex test classes, and carried out modifications to conduct quality checks.
  • Acquired elementary knowledge of Lightning AURA Component and Lightning Web Component.

Education

Bachelor of Technology (B. Tech) - Information technology (IT)

Guru Nanak Institute of Technology
Kolkata
08-2017

Skills

  • Salesforce Configuration
  • Salesforce Customization
  • Lightning Web Component (LWC)
  • Apex Class
  • Salesforce Flows
  • Integration - Apex REST and SOAP
  • Field Service Lightning (FSL)
  • Service Cloud
  • Sales Cloud
  • Community Cloud
  • Lightning Aura Components
  • Visualforce Page

Professional Skills

  • Leadership abilities
  • Communication
  • Time Management
  • Team Collaboration
  • Problem-Solving
  • Mentorship and Training
  • Risk Management
  • Adaptability and flexibility

Certification

  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Administrator
  • Salesforce Certified App Builder
  • Salesforce Certified Platform Developer 1

References

References available upon request.

Timeline

Senior Associate

Cognizant Technology Solution
01.2023 - Current

Associate

Cognizant Technology Solution
07.2021 - 12.2022

Programmer Analyst

Cognizant Technology Solutions
05.2019 - 06.2021

Programmer Analyst Trainee

Cognizant Technology Solutions
05.2018 - 04.2019

Bachelor of Technology (B. Tech) - Information technology (IT)

Guru Nanak Institute of Technology
Sumanjit Tewary