Suman Kumar Saha
Kolkata
Summary
Results-oriented leader adept at building cohesive teams and enhancing branch productivity. Delivers impactful training and development programmes that empower employees to excel. Focused on achieving organisational goals through innovative sales strategies and effective marketing initiatives.
Overview
15
15
years of professional experience
Work History
Branch Manager
C&S Electric Limited
Kolkata, India
08.2014 - Current
- Oversaw daily operations of branch, ensuring exemplary team performance and adherence to customer service standards.
- Facilitated regular team meetings to ensure alignment on targets, performance expectations, and company updates.
- Developed and implemented strategies to increase sales and profitability within the branch.
- Fostered a positive working environment, promoting teamwork and employee satisfaction.
- Prepared and presented reports on branch performance, trends, and forecasts to senior management.
- Established and maintained productive relationships with key business clients to secure long-term business.
- Oversaw recruitment processes and developed team capabilities to enhance branch productivity.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
- Monitored compliance with regulatory requirements to uphold legal and ethical standards.
- Directed marketing campaigns and promotional activities to increase brand awareness and attract new customers.
Deputy Manager
Havells India Limited
Kolkata, India
01.2011 - 07.2014
- Optimised management of sales pipeline to ensure seamless business flow and achievement of sales objectives.
- Analysed sales activity data to prepare detailed reports for senior management review.
- Oversaw after-sales support services to enhance customer satisfaction and foster repeat business.
- Forged new business partnerships to enhance customer acquisition efforts and boost revenue generation.
- Identified and pursued new business opportunities to enhance company reach and influence.
- Executed successful marketing events, managing open houses and display shows for products.
Education
Master of Business Administration -
Indian Institute of Planning of Management
Kolkata, WB01-2011
Advanced Global Management Programme
McCombs School of Business
Houston, Texas01-2010
Bachelor of Technology -
Calcutta Institute of Engineering & Management
Kolkata01-2008
Skills
- Customer relationship management
- Team building
- Branch operations
- Leadership development
- Performance analysis
- Regulatory compliance
- Time-management
- Product knowledge
Languages
English
Proficient
C2
Hindi
Advanced
C1
Bengali
Proficient
C2
Timeline
Branch Manager
C&S Electric Limited
08.2014 - Current
Deputy Manager
Havells India Limited
01.2011 - 07.2014
Master of Business Administration -
Indian Institute of Planning of Management
Advanced Global Management Programme
McCombs School of Business
Bachelor of Technology -
Calcutta Institute of Engineering & Management