Suman Kumari

• Validated AI-generated responses (Google Gen AI / Gemini) for accuracy and relevance, ensuring correct interpretation of user intent.
• Analyzed complex datasets (e.g., response accuracy trends, error patterns, edge cases) using tools like Excel and Gen AI datasets to identify model gaps and improve output quality.
• Collaborated with cross-functional teams (engineering, bug resolution, multi-model teams) to enhance research accuracy and facilitate continuous AI model improvements.
• Interpreted qualitative and quantitative data to generate actionable insights on user behavior and AI performance, and provided recommendations for optimization.
• Prepared and presented detailed reports and weekly insights to business management/client, flagged critical issues, and aligned with clients to resolve complex scenarios and refine processes.

Conducted in-depth research using reliable sources to validate information and generate accurate outputs.

• Performed large-scale data curation for Google Knowledge Graph, ensuring high accuracy, consistency, and structured data quality.
• Applied entity management actions (split, merge, exclude) for precise classification and improved knowledge base integrity.
• Detected data inconsistencies and produced error analysis reports, enhancing data quality and contributor performance.
• Executed high-volume tasks within SLA timelines to ensure timely project delivery.
• Guided new team members, monitored performance, and communicated progress to senior management, achieving internal excellence certifications.