Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist
Sumayya  C

Sumayya C

Tanalur

Summary

Proven Sales Manager at Sumayya, adept in KPI analysis and employee motivation, significantly enhanced market share through strategic sales and customer service excellence. Mastered solution selling and sales team training, achieving notable sales performance. Expert in leveraging systems and software for peak operational efficiency. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.

Overview

3
3
years of professional experience

Work History

Sales Manager

Sumayya
Tirur
01.2023 - Current
  • Developed and implemented sales strategies to increase market share.
  • Identified and developed new markets for products or services.
  • Created and presented monthly reports to management on sales performance.
  • Implemented process changes designed to streamline workflow within the department.

Customer Service Executive

Sumayya
Tirur
02.2022 - 01.2023
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Responded promptly to emails sent by customers seeking assistance.
  • Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.

Education

HIGHER SECONDARY

AKSHARA COLLEGE
TIRUR
08-2017

SSLC

DEVADHAR GOVT H S S TANUR
TANUR
06-2015

Skills

  • KPI analysis
  • Solution selling
  • Sales team training
  • Sales presentation
  • Sales operation
  • Sales forecasting
  • Revenue forecasting
  • Sales engagement techniques
  • Employee motivation
  • Systems and software expertise

Languages

Malayalam
First Language
English
Beginner (A1)
A1

Timeline

Sales Manager

Sumayya
01.2023 - Current

Customer Service Executive

Sumayya
02.2022 - 01.2023

HIGHER SECONDARY

AKSHARA COLLEGE

SSLC

DEVADHAR GOVT H S S TANUR
Sumayya C