Summary
Overview
Work History
Education
Skills
Languages
References
Certification
CORE COMPETENCIES
Timeline
Generic

SUMIR TAWAR

Ahmedabad

Summary

Dynamic Scrum Master with a proven track record at Capgemini India Ltd., driving Agile transformations and CI/CD integration. Expert in Jira and stakeholder management, I enhanced delivery efficiency by 20% while fostering a culture of continuous improvement. Adept at coaching teams, I ensure alignment with strategic objectives and deliver exceptional results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Scrum Master | SSE

Nagarro India Ltd.
05.2024 - Current

Maruti Suzuki Website Revamp (MSIL Nexa & Arena – Adobe Transformation)

.

Key tools and frameworks: Jira, Confluence, Jenkins, Git, AEM, SAFe, and Scrum.

Methodologies: Agile (Scrum and Kanban), DevOps, Scaled Agile

Domain: Automotive, Digital Experience Platforms, CMS (Adobe)

.

  • Led the Agile transformation of a flagship digital experience initiative for Maruti Suzuki, steering the end-to-end revamp of the customer-facing website across engineering, design, marketing, and vendor teams.
  • Facilitated Agile ceremonies with consistency and impact (Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives), maintaining a 95% sprint commitment accuracy, and ensuring seamless alignment with product and technology roadmaps.
  • Drove close collaboration between cross-functional stakeholders—product managers, UI/UX teams, QA, cloud engineers, and external partners—to streamline delivery workflows and reduce feature lead time by 20%.
  • Acted as a delivery enabler by proactively identifying and eliminating blockers, optimizing sprint flow, and building a culture of transparency and continuous improvement across Agile squads.
  • Championed the adoption of the Scaled Agile Framework (SAFe) by coaching Agile Release Teams and business units, resulting in synchronized planning, improved backlog health, and a 2-day reduction in the average sprint cycle.
  • Enabled CI/CD integration by partnering with DevOps teams to build and refine pipelines using Jenkins, Git, and Kubernetes, achieving a 40% improvement in deployment velocity, with higher release stability.
  • Mentored and upskilled over 15 team members on Agile values, principles, and tools, creating a resilient, self-organizing team culture that drove delivery excellence in a dynamic automotive environment.
  • Established Agile performance dashboards using Excel and Jira to monitor sprint velocity, team throughput, and backlog maturity, reducing reporting overhead by 2 hours per member, and improving forecast accuracy by 25%.
  • Collaborated with senior leadership, digital transformation units, and technology partners to align delivery with strategic business objectives, ensuring compliance with governance, security, and quality standards across product increments.

Scrum Master | Senior Consultant

Capgemini India Ltd.
04.2020 - 05.2024

.

OTSUKA MIREVO Digital Health.

.

Key Tools and Frameworks: Jira, Confluence, AWS (S3, Lambda), Jenkins, Talend, Apache Spark.

Methodologies: Agile (Scrum), DevOps, SAFe, Clinical Compliance (HIPAA).

Domain: Healthcare, AI/ML, Clinical Informatics, and EHR Systems. Fin Nova NPBS Innovation (Nordea Personal Banking Service Innovation).

.

  • Facilitated Agile delivery for an AI-driven platform supporting predictive diagnostics and real-time clinical recommendations across hospitals and care providers.
  • Coordinated two Scrum teams building machine learning pipelines and user interfaces for doctors, radiologists, and lab technicians, ensuring sprint flow and clinical relevance of deliverables.
  • Partnered with data engineers and healthcare SMEs to prioritize backlog features related to patient risk scoring, early diagnosis, and symptom prediction.
  • Orchestrated collaboration with QA and compliance teams to conduct HIPAA-aligned testing and documentation, reducing rework and audit risks.
  • Integrated delivery workflows with AWS-based data lakes and orchestration tools (e.g., Talend), enabling seamless EHR ingestion, and standardized patient data processing.
  • Enabled DevOps maturity by guiding the setup of CI/CD automation using Jenkins, resulting in faster deployment of AI models, with rollback assurance.
  • Drove continuous improvement by running retrospectives focused on clinical safety and data quality KPIs, leading to a 30% reduction in defect density over five releases.

.

Fin Nova NPBS Innovation (Nordea Personal Banking Service Innovation)

.

Key Tools & Frameworks: Jira, Confluence, Jenkins, AWS, Docker, Python (for AI team integration), SAFe.

Methodologies: Agile (Scrum), DevOps, Scaled Agile, AI/ML Delivery.

Domain: Banking, AI & Automation, Regulatory Compliance, Cloud-Native Services.

.

  • Led Agile execution for an AI-enabled banking transformation project focused on intelligent document processing, chatbot integration, and personalized financial insights.
  • Acted as a Scrum Master for two cross-functional pods—data scientists, backend engineers, and testers—ensuring iterative delivery of AI microservices within 2-week sprint cycles.
  • Collaborated with Product Owners and SMEs to break down epics related to fraud detection and customer onboarding into actionable user stories, enhancing backlog readiness by 30%.
  • Ensured AI model deployment cycles were seamlessly integrated into CI/CD using Jenkins and Dockerized containers on AWS, reducing go-to-market time for new ML models by 35%.
  • Navigated regulatory compliance (KYC/AML) during sprint reviews, ensuring model behavior aligned with data privacy and audit readiness across sprints.
  • Established Sprint KPI dashboards to track model accuracy trends, release cycles, and impediments, which led to improved transparency and model refinement feedback loops.
  • Enabled scaled coordination across AI squads by facilitating quarterly PI Planning events under SAFe, ensuring inter-team alignment on roadmap goals, and delivery cadence.

Sr QA Lead | Associate Consultant | Consultant

Capgemini India Ltd.
05.2014 - 04.2020
  • Test Plans, Test Strategies, and Test Estimations, team management, and seamless cross-functional coordination and driving innovation targets to managing overall testing activities for Mobile, Web & ERPs.
  • As an Innovation Champion, driving APE savings and supported Pre-Sales and RMG initiatives with impactful solutions.
  • Project Co-Ordination, V & V Metrics & Testing KPIs, EHAR Reports, Efforts Estimation, Resource Management.
  • Following Scrum Ceremonies (Sprint Planning, Grooming, Daily Stand Up Meetings, Sprint Review, Sprint Retrospective, Sprint Backlog Refinement, Product Backlog Refinement)

Education

B.E. - Computer Science

HNGU University

Skills

  • Jira, Confluence, X-ray, Azure DevOps, Microsoft TFS, and Rally
  • CI/CD integration
  • ServiceNow, Google Sheets, Miro, Slack, MS Project, Excel
  • PowerPoint ,SharePoint, Power BI
  • Scrum, Kanban, and SAFe
  • DevOps practices
  • Burndown charts, Velocity tracking,Capacity planning and defect leakages
  • Microsoft Teams,Google Meet,Zoom,Email communication, Stakeholder dashboards
  • Git, GitHub, Jenkins, and Kubernetes
  • Adobe EDS and AEM
  • AWS and Azure
  • Agile coaching, Stakeholder management,Agile metrics tracking
  • Adaptive leadership,Project planning

Languages

Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

References

References available upon request.

Certification

  • Professional Scrum Master (PSM-I)
  • SAFe 6.0 Agilist
  • Kanban practitioner - Hello SM
  • Learn Scrum, understand the Agile principles, Udemy
  • Agile lead – internal certification

CORE COMPETENCIES

  • Agile coaching and facilitation: driving Agile mindset adoption, coaching teams on Scrum and Kanban, and facilitating all Agile ceremonies, including daily stand-ups, retrospectives, and PI planning, etc
  • Stakeholder management: working with cross-functional and global teams, aligning stakeholders (product owners, architects, RTEs), and vendors to common goals
  • True Leadership: Supporting teams in self-organization, creating a psychologically safe environment, and nurturing high-performing Agile culture
  • Risk & Dependency Management: Identifying and mitigating project risks, managing external/internal dependencies across delivery cycles
  • Change Management: Leading change initiatives, process improvement, readiness assessment, and continuous transformation in Agile maturity
  • Program & Portfolio Management: Supporting large-scale Agile programs, coordinating multiple scrum teams and ARTs, tracking OKRs and KPIs
  • Communication & Reporting: Translating technical concepts into business language, creating reports for leadership, and ensuring transparency
  • Process Optimization & Quality Focus : Driving process improvement through retrospectives, root cause analysis, and automation opportunities, working with Po to maintain product backlogs, Ensuring Quality Practice, defining DoD/DoR, Coordination of Peer Reviews

Timeline

Scrum Master | SSE

Nagarro India Ltd.
05.2024 - Current

Scrum Master | Senior Consultant

Capgemini India Ltd.
04.2020 - 05.2024

Sr QA Lead | Associate Consultant | Consultant

Capgemini India Ltd.
05.2014 - 04.2020

B.E. - Computer Science

HNGU University
SUMIR TAWAR