Sumit Bhatia
Gurgaon
Summary
Dynamic leader with a proven track record at Nsight Incorporation, adept in strategic business leadership and change management. Spearheaded growth strategies, achieving a customer portfolio increase to $19 million USD. Excelled in cross-functional leadership and digital transformation, significantly enhancing revenue and operational efficiency. Expert in stakeholder engagement and risk management, with a flair for driving business expansion and process improvement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr. Director - Growth Strategy & Operations & Advisory Board Member
Nsight Incorporation
Gurgaon
11.2016 - Current
- Directed strategic vision by institutionalizing process improvements, infusing innovative ideas, and adopting enterprise-wide approaches to unlock maximum synergy for revenue and profitability growth.
- Managed full P&L responsibilities for Global Delivery Services, with a turnover of INR 125 Cr.
- Annually
- Collaborated with C-level executives on KPIs and strategic roadmaps, participating in Board of Directors meetings to evaluate departmental performance.
- Developed and implemented pilot projects, leveraging identified synergies, with a focus on ROI criteria.
- Strategize sales revenue growth, working capital optimization, and EBITDA improvements.
- Oversaw valuation processes for prospective companies for mergers and acquisitions.
- Revamped business models, implemented SOPs, and led market evaluation for organizational growth.
- Developed and executed a comprehensive change management strategy to ensure the smooth adoption of new systems and processes.
- Facilitated collaboration across departments to align initiatives with organizational goals, driving cultural and process optimization.
- Monitored key performance metrics, and adjusted strategies to ensure continuous improvement and ROI on transformation projects.
- Lead the global business team in executing a digital transformation roadmap.
- Grew the customer portfolio from $8 million to $19 million USD.
- Represented the organization at global forums such as SAP Insider, Oracle OpenWorld, and Salesforce Dreamforce.
- Crafted design-thinking frameworks.
- Onboarded NetSuite ERP into the service portfolio, augmenting business growth by 15%.
- Assisted in implementing the Global ESOP program with finance and guided internal teams in developing a home-grown ERP system.
- Supported geographic expansion, mergers, and acquisitions through financial dashboard analysis.
Sales & Account Manager
American Express Banking Corp.
Gurgaon
12.2014 - 10.2016
- Led strategic sales, key account management, and operational activities, with a P&L responsibility of INR 250 Cr annually.
- Achieved and exceeded revenue targets through effective sales and marketing strategies.
- Managed a global portfolio of 30+ clients, maintaining robust relationships with C-level stakeholders.
- Directed activities related to product analysis, competitor tracking, and market research.
- Initiated and scaled a B2B engagement with Cholamandalam Financial Services, growing revenue from INR 2 lakhs per month to INR 12 crores per month.
- Strategized partnerships with Toyota and SBI Insurance, driving additional revenue of $30 million USD across India.
- Increased sales volumes from $1.3 million USD to $2 million USD in 3 months.
Business Development Lead
Athena PMIT India
07.2010 - 11.2014
- Directed offshore sales teams and architected methodologies to meet diverse client needs.
- Successfully conceptualized and implemented Salesforce CRM applications across North America.
- Optimized processes, ensuring seamless client experiences and increasing efficiency.
- Reduced service engagement time by 37% (from 4 minutes to 2.5 minutes per engagement).
- Secured repeat business across all assigned product categories.
Education
Post Graduate Diploma in Management - Business Management
Management Development Institute (MDI)
Gurgaon05.2025
Bachelor of Commerce - Finance and Business Management
Panjab University
12.2010
Skills
- Strategic Business Leadership
- Growth Strategy Development and Implementation
- Change Management
- Revenue & Profit Growth Strategies
- Business Expansion
- Strategic Planning and Execution
- Digital Transformation
- Process Improvement
- Cross-functional leadership
- Agile methodologies
- Data-Driven Decision Making
- Stakeholder Engagement
- Design Thinking
- Risk Management
- Program Management
Affiliations
- Member of Lee Emerson Bassett Club, Stanford University, California
- Member of International Toastmasters Club, India
Certification
- Change Management for Projects
- Six Sigma: Black Belt
- Operational Excellence Work-Out and Kaizen Facilitator
- Driving Measurable, Sustainable Change
- Design Thinking
Additionalinformation - Hobbies
Die-hard fan of San Francisco 49ers
References
References available upon request.
Timeline
Sr. Director - Growth Strategy & Operations & Advisory Board Member
Nsight Incorporation
11.2016 - Current
Sales & Account Manager
American Express Banking Corp.
12.2014 - 10.2016
Business Development Lead
Athena PMIT India
07.2010 - 11.2014
Post Graduate Diploma in Management - Business Management
Management Development Institute (MDI)
Bachelor of Commerce - Finance and Business Management
Panjab University
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