Sumit Chandra
Mumbai
Summary
Results-driven data and analytics professional with 16 years of experience delivering business value across risk management, marketing analytics, and compliance. Skilled in driving data‑enabled decision-making, managing cross-functional initiatives, and partnering with senior leadership to achieve strategic outcomes. Strong communicator with a collaborative, consensus-building approach and a proven ability to lead programs that enhance operational efficiency and business performance.
Overview
16
16
years of professional experience
Work History
Assistant Director – Data and AI
EY Global Delivery Services
03.2022 - Current
- Part of the technology consulting practice for EY GDS, driving project management for AI projects for US financial services and insurance clients
- Led the design, development and delivery of a waiver form review application which validates the form for various legal, risk and state specific clauses. The AI application reduced the processing time from up to 24 hours to less than 5 minutes while maintaining the accuracy levels
- The application is a production grade Gen AI application on Azure cloud platform which adhered to client’s IT security considerations including user authentication, handling malicious files, open-source usage and more
- Successfully managed delivery of banking fraud rule analytics project for top bank (Global Systemically Important Bank) which helped capture additional operating losses for the business banking division
- Developed a team with focus on analytics through trainings, internal assets and enablement
- Supported client requirements with queries, solutioning, effort estimations and presentations / demos
Sr. Business Solutions Manager
SAS Institute India Pvt. Ltd.
04.2016 - 03.2022
- Ownership of fraud and financial crimes analytics practice for BFS sector
- Conceptualize, develop and execute multiple advanced analytics initiatives such as anomaly detection, rule optimization, natural language processing, network analytics and pattern detection
- Foster rapport and liaise with senior management as a trusted advisor in the areas of fraud and financial crimes management
- Consult on latest trends in fraud management including overall assessment, fraud framework, detection strategies, optimization, fraud modelling and deployment
- Extremely comfortable in leading cross functional teams involving internal and external stakeholders including vendors
Manager - Business Intelligence Unit
Axis Bank Ltd
11.2013 - 04.2016
- Owned the greenfield project of setting up enterprise-wide fraud and financial crimes management analytics practice in the areas of transaction fraud, application fraud, internal fraud and anti-money laundering.
- Managed senior stakeholders of the bank including head of financial crimes management department, fraud control unit and CRO.
- Ensured efficiency and effectiveness of fraud prevention teams through rule optimizations, capacity planning and periodic reviews
- Complete ownership of secondary research to be abreast of contemporary trends, regulatory norms and industry benchmarks to learn and update enterprise policy and refine business rules
Senior Analyst - Core Capability Group
Accenture Business Consulting
05.2013 - 11.2013
- Worked for one of the largest online auction and shopping websites on Web Analytics
- Helped the client pitch to the advertisers by providing business insights based on detailed analysis of data
Assistant Manager - Business and Consumer Insights
Tata Teleservices Ltd
05.2010 - 04.2013
- Developed predictive models that explain and predict customer behaviour like churn, purchase and usage
- Developed affinity analysis model which proposed next best offer for the customer based on the existing plan and offers selected
- Customer segmentation based on propensity to churn and accordingly assign retention buckets for promotion actions
- End to end project responsibilities including adherence to timelines and quality
- Conduct training/user adoption exercises to help business teams adopt the analytics solutions
Education
Master’s in Management Studies (M.M.S.) - Marketing
Welingkar Institute of Management Development and Research
01-2010
Bachelor of Engineering (B.E.) - Information Technology
S S J College of Engineering, University of Mumbai
01-2008
Skills
- AI solutioning and delivery
- AI governance
- Data science and machine learning
- Fraud and financial crimes analytics
- Team management
Timeline
Assistant Director – Data and AI
EY Global Delivery Services
03.2022 - Current
Sr. Business Solutions Manager
SAS Institute India Pvt. Ltd.
04.2016 - 03.2022
Manager - Business Intelligence Unit
Axis Bank Ltd
11.2013 - 04.2016
Senior Analyst - Core Capability Group
Accenture Business Consulting
05.2013 - 11.2013
Assistant Manager - Business and Consumer Insights
Tata Teleservices Ltd
05.2010 - 04.2013
Bachelor of Engineering (B.E.) - Information Technology
S S J College of Engineering, University of Mumbai
Master’s in Management Studies (M.M.S.) - Marketing
Welingkar Institute of Management Development and Research