Summary
Overview
Work History
Education
Skills
Timeline
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Sumit Ghai

Microsoft Intune Consultant | Endpoint Management Expert

Summary

Dedicated Mobility Cloud Engineer and Consultant with 12 years of Professional IT Experience having expertise in designing and implementing Microsoft Intune solutions. Skilled in mobile device management, endpoint security and cloud-based infrastructure with proven record of successfully deploying and managing large-scale Intune projects.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Technical Analyst

Coforge Limited
Greater Noida
04.2023 - Current
  • Responsible for design and Implement Windows Autopilot enrollment solution to enable modern provisioning of Windows device.
  • Responsible for Design, Deploy and manage existing and new Intune configurations and secure endpoint management.
  • Successfully migrate 5000+ Windows 10 to Windows 11 devices as part of hardware refresh program.
  • Responsible for administering reports based on system performance, compliance and security.
  • Configure iOS and Android devices from beginning to end of lifecycle including Apple ADE enrollment, VPP program.
  • Provide L3 support for the issue related to Intune device enrollment, patch management, profile related issues.

Technical Lead/Consultant

LTIMindtree
07.2021 - 04.2023
  • Plan and assist in implementing Intune tenant for Mobile Device Enrollment for Pilot Users.
  • Plan and Implement iOS Intune Automated Device Enrollment (formally known as DEP Enrollment) from the beginning to the end of cycle.
  • Assist client with configuration of process technology including iOS Volume Purchase Program and MAM Policy.
  • Manage Users and Devices in Intune, Create and Implement Intune Compliance and Configuration Policies.
  • Create technical design documents and KB's as per client requirement.
  • Provide continuous technical advice and support over weekly client calls regarding maintenance and mobile device management services.
  • Responsible for planning, design and migration of Windows client machines and onboard as cloud managed Autopilot enrolled device.
  • Managed and configured Autopilot profiles, Compliance and Configuration Profile, Application Deployment.
  • Collaborated with cross-functional teams to ensure seamless integration with existing infrastructure.
  • Done Microsoft Intune integration with ServiceNow tool to automate.

Technical Lead

Convergys India (Subsidiaries of Concentrix)
07.2018 - 06.2021
  • Detailed understanding of various corporate and BYOD enrolment methods like Windows Autopilot, White Glove, ADE/DEP Enrolment, Android Enterprise Enrolment.
  • Team Technical Lead responsible for resolution of complex issues, quality, escalations with team handling skill.
  • Working knowledge of SCEP and NDES Certificate deployment, Intune Profile like VPN, Email and Wi-Fi Profile, Windows Information Protection.
  • Provide advance troubleshooting related to Enrolment and other functionality like Configuring compliance and configuration policies via. Intune Azure Portal.
  • Experience in setting and managing Containerized Services for Mobile services.

Senior Analyst

HCL Technologies Ltd
08.2015 - 07.2018
  • Administer AS400, IPL, backup and BRMS activities.
  • Supporting the monthly IPL activities with on shore team.
  • Monitoring the sales check off process for the clubs and escalating to corresponding teams.
  • Supporting the monthly Cycle inventory for the clubs.
  • Working on AS/400 for the abend messages and escalating to the resolver group.
  • Experience providing helpdesk support, resetting passwords, opening trouble ticket.

Associate/System Administrator

Wipro
08.2014 - 08.2015
  • Report generation activity on daily basis within SLA time.
  • Take care of all sql procedures, sql scripts, shell scripts so that all reports generated on scheduled time.
  • Observing Session browser side by side to see which queries are in execution, queries getting resources properly or not or it is in stuck state, so we can kill the useless session or reports session which we have to deliver later or more SLA time than other, so we can give preference on deliveries.
  • Checking Golden Gate Application replication status which online updating the sql statements on Billing and CRM database and same is replicating on our database, so database is synchronize with other database and reports showing accurate data and, we are observing time lagging due to some maintenance activity on other dependent teams.

Technical Executive/Trainer

ATA Tech. Solution Pvt. Ltd.
07.2013 - 07.2014
  • Outstanding background in the troubleshooting of remote hardware and software.
  • Troubleshoot various Network problems and link Problem, Virus Clean Problem.
  • Conducting training workshops for the new recruits and making them aware about the software's and support system.
  • Providing technical customer service support related to internet troubleshooting, modems and router related queries.
  • Promoted as a Trainer in a period of 10 months.

Education

Bachelor's degree - Computer Science And Engineering

Lingayas University
06.2009 - 06.2013

Skills

Microsoft Intune

Windows Autopilot Migration

Mobile Device Management

Patch Management

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Timeline

Technical Analyst

Coforge Limited
04.2023 - Current

Technical Lead/Consultant

LTIMindtree
07.2021 - 04.2023

Technical Lead

Convergys India (Subsidiaries of Concentrix)
07.2018 - 06.2021

Senior Analyst

HCL Technologies Ltd
08.2015 - 07.2018

Associate/System Administrator

Wipro
08.2014 - 08.2015

Technical Executive/Trainer

ATA Tech. Solution Pvt. Ltd.
07.2013 - 07.2014

Bachelor's degree - Computer Science And Engineering

Lingayas University
06.2009 - 06.2013

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Sumit GhaiMicrosoft Intune Consultant | Endpoint Management Expert