Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Process Specialist
Infosys
Jaipur
02.2020 - Current
Working in Infosys from past 4 years as Process Specialist.
Role is to conduct trainings for the team to minimize the knowledge gap, updating the SOP in every 6 months.
Client handling and regularizing the updates time to time.
Produced daily, weekly, and monthly reports summarizing key performance indicators.
Ensured timely completion of all assigned tasks within set deadlines.
Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process.
Collaborated with team members to ensure timely delivery of customer orders.
Communicated effectively with co-workers regarding shipment status updates and delays.
Education
Bachelor of Science - Agriculture
DAV
Ajmer, RJ
06-2015
Skills
Network configuration
Disaster Recovery Planning
Requirements Gathering
Process Optimization
Mobile Application Development
Customer implementation support
Version control systems
Resource Monitoring
Cost Management
System Maintenance
Teamwork and Collaboration
Scripting Languages
Test Automation
Project Planning
Continuous integration
Linux Operating System
Containerization Technologies
Affiliations
Sports Lover - Regularly participate in DC Level competitions.
District level Basketball Championship.
Successfully completed research in ICAR-IISR , Lucknow.
District Level competition - IIM conducted by HCL, Khetri Copper Complex.
Certification
Executive Post graduate in Cloud Computing and DeVops issued on March 12, 2024.
Accomplishments
Individual Extra Miller Award in current company for dedication and hard work.
Recognition Spot Awards in every quarter for completing the task on Priority and holds in Top spot in organization.