Sumit Kumar
Noida
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Manager
MAA TARA FOOD PLACE
Supaul
02.2023 - 01.2024
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Created detailed reports on weekly and monthly revenues and expenses.
Accounting Assistant
NLB Services
Noida
01.2022 - 01.2023
- Assisted in the preparation of monthly financial statements and reports.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Provided support to upper management with special projects related to finance or accounting processes.
- Monitored customer account details for non-payments, delayed payments and other irregularities.
- Assessed estimated income, expenses and historical budgets to coordinate budget information.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
Sales Supervisor
YHills Edu Pvt Ltd
Noida
02.2021 - 01.2022
- Developed and implemented sales strategies to increase customer base.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Created monthly reports on regional sales performance and presented to upper management.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Education
Bachelor of Education - Social Sciences
BHUPENDRA NARAYAN MANDAL UNIVERSITY
Madhepura09-2021
ITI - Automotive Mechanics
Govt.Industrial Training Institute
Supaul01-2020
Bachelor of Arts - History
BSS COLLEGE
SUPAUL09-2018
Skills
- Operations Management
- Recruitment
- Schedule Coordination
- Customer Engagement
- Invoicing and Billing
- Profit and loss analysis
- Cash Flow Management
- Bank Reconciliation
- Data Analysis
- Customer Service
- Performance Evaluation
- Sales strategy development
- Workflow Management
Certification
1) Advance Diploma in Computer Application (ADCA) [2015]
2) DCA + TALLY from DIIT Diploma [2015]
3) Domestic IT Helpdesk Attendant under PMKVY [ 2019]
Languages
Hindi
First Language
English
Elementary (A2)
A2
Affiliations
- Volunteer work and fundraising.
- Team works
Timeline
Restaurant Manager
MAA TARA FOOD PLACE
02.2023 - 01.2024
Accounting Assistant
NLB Services
01.2022 - 01.2023
Sales Supervisor
YHills Edu Pvt Ltd
02.2021 - 01.2022
Bachelor of Education - Social Sciences
BHUPENDRA NARAYAN MANDAL UNIVERSITY
ITI - Automotive Mechanics
Govt.Industrial Training Institute
Bachelor of Arts - History
BSS COLLEGE
1) Advance Diploma in Computer Application (ADCA) [2015]
2) DCA + TALLY from DIIT Diploma [2015]
3) Domestic IT Helpdesk Attendant under PMKVY [ 2019]
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