Sumit Kumar
Faridabad
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Shift Manager
Taco Bell
Delhi
08.2023 - 03.2025
- One year three months of work experience as a store manager at Taco Bell.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Analyzed sales data to identify trends and areas for improvement.
- Identified needs of customers promptly and efficiently.
Team Member
KFC
Kanpur
04.2022 - 05.2023
- One year experiance in Team member at KFC
- Worked hard to learn required tasks quickly to maximize performance.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Assisted customers with product selection and ordering process.
Sales Executive and Team Management
Renewbuy Pvt Ltd
Delhi
09.2021 - 03.2022
- Six month of work experience as a sales executive and in team building at RenewBuy Pvt Ltd.
- Used cold calling and networking to sell products and services.
- Identified customer needs by asking questions and advising on best solutions.
Education
Bachelor of computer application - Html,Java,Software And Hardware
Echelon Institute of Technology
Hayana08.2024
10+2 -
G.B.SE.SEC.SCHOOL
Delhi06-2021
Skills
- Good learner
- Customer service
- Team collaboration
- Problem solving
- Strategy development
- Product assembly
- Critical thinking
- Self-motivation
- Risk assessment
- Staff motivation
- Technical understanding
- Sales strategies
- Basic knowledge of Excel
- Basic knowledge of MS Word
- Ability to scope out different situations
Languages
- Hindi
- English
Personal Information
- Father's Name: Omprakash
- Date of Birth: 20/05/2000
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.
Timeline
Shift Manager
Taco Bell
08.2023 - 03.2025
Team Member
KFC
04.2022 - 05.2023
Sales Executive and Team Management
Renewbuy Pvt Ltd
09.2021 - 03.2022
Bachelor of computer application - Html,Java,Software And Hardware
Echelon Institute of Technology
10+2 -
G.B.SE.SEC.SCHOOL
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