SUMIT KUMAR
Service Delivery Executive
Noida
Summary
IT professional with 1+ year of experience in service delivery and pre-sales consulting. Skilled in software licensing, ERP solutions and client-focused IT services, ensuring seamless delivery and business growth.
Overview
1
1
Language
2
2
years of professional experience
Work History
IT Sales Executive
Aadyanta Labs Pvt. Ltd.
04.2026 - Current
- Developed strong client relationships to enhance customer satisfaction and retention.
- Executed regular market analysis to identify trends and drive sales strategies.
- Collaborated with marketing team to create promotional materials and campaigns.
- Conducted product demonstrations to showcase features and benefits effectively.
Service Delivery Executive
Alpinetech Business Solutions Private Limited
05.2024 - Current
Over the past year at Alpintech Business Solutions, I have been part of the Sales and Service Delivery Department, where I focus on ensuring smooth IT service delivery and client satisfaction. My role involves working with the sales and delivery teams on our in-house tools as well as license management for solutions such as endpoint security, firewall, G-Suite, Microsoft, Adobe, and other enterprise software services.
I have also contributed as a pre-sales consultant for ERP solutions and multiple other IT product and services . This has given me strong knowledge of ERP functionalities, implementation challenges, and client requirement mapping.
By combining my technical understanding with hands-on delivery and pre-sales experience, I bring a balanced capability of solution consulting, service operations, and client engagement, ensuring delivery of reliable and business-aligned IT solutions.
Software Development Intern
Alpinetech Business Solutions Private Limited
05.2024 - 11.2024
- Developed and tested software applications using Java and Python to enhance functionality.
- Collaborated with team members in Agile environment to streamline project workflows and increase efficiency.
- Assisted in debugging and troubleshooting applications, ensuring high-quality code delivery.
Education
B.Tech. - CSE
Aligarh College of Engineering And Technology
01.2023
HSC - CBSE
Three Dots Sewamarg Public School
Aligarh, U.P.01.2018
SSC - CBSE
Three Dots Sewamarg Public School
Aligarh, U.P.01.2016
Skills
Relationship building
Objection handling
Interpersonal and written communication
Upselling expertise
Vendor management
Project management
Sales strategy
Business development and planning
Sales forecasting
Order management
Negotiation tactics
Account management strategy
Timeline
IT Sales Executive
Aadyanta Labs Pvt. Ltd.
04.2026 - Current
Service Delivery Executive
Alpinetech Business Solutions Private Limited
05.2024 - Current
Software Development Intern
Alpinetech Business Solutions Private Limited
05.2024 - 11.2024
SSC - CBSE
Three Dots Sewamarg Public School
HSC - CBSE
Three Dots Sewamarg Public School
B.Tech. - CSE
Aligarh College of Engineering And Technology
WORKSHOPS, INTERNSHIP and TRAININGS
- Star Employee Award ( Alpinetech Business Solutions )
- Employee Of the Year 2025-26 (Alpinetech Business Solutions )
- Training in Java full stack development (JFSD) | Jspiders Noida
- S.E.L.P TEQIP-III, AKTU
- Development of soft skills and personality NPTEL - IIT Kanpur
- Enhancing soft skills and personality NPTEL - IIT Kanpur
- Content Writing Internship APPWARS Technologies
PROFILE SNAPSHOT
Results-driven IT Sales and Business Development professional with around 2 years of experience in enterprise solution selling, pre-sales consulting, and IT service delivery. Experienced in driving business growth through consultative sales, customer relationship management, and solution-based selling across cybersecurity, ERP, and enterprise software licensing, including Microsoft, Google Workspace, Adobe, endpoint security, and firewall solutions. Skilled in identifying customer pain points, conducting product demonstrations, preparing commercial proposals, negotiating with stakeholders, and managing the complete sales lifecycle from lead generation to deal closure. Passionate about building long-term client relationships, delivering measurable business value, and consistently exceeding sales and customer satisfaction objectives.
KNOWLEDGE PURVIEW
- Service Delivery Management
- Sales Operations
- Vendor Coordination
- Negotiation
- Technical Solutioning
- Database administration
- Software development lifecycle
- Web application development
SOFT SKILLS
- Problem Solver
- Visionary
- Communicator
- Empathy
- Time Management
- Decision-Maker
- Collaborator