SUMIT KUMAR SRIVASTAVA
Summary
Talented, resourceful and Dedicated young professional with over 20 years of Experience in the Supply chain Management, Logistics and Operations, Strong Strategic Planner, Problem Solver, Committed to Managing Operations flawlessly while Consistently Delivering results A Team Players & Motivator having excellent relationship building Interpersonal skills and Interact Well with Staff, Senior Management, Supply Chain Partners, Customers & Managing 800+offroll & 34+Onroll Manpower with all three shift (A+B+C) with Three wh 90k/105k Sq.ft Warehouse in Lucknow/Varanasi.
Overview
1
1
Language
1
1
Certification
20
20
years of professional experience
Work History
Manager(II) (SCM)
MH Flipkart.com
Ahmadabad
03.2026 - Current
- Leading overall MH operations with 600 FTC of span
- Inbound & Outbound Operational Efficiency
- Network Accuracy & Quality Control
- Linehaul Transport & Dispatch Adherence
- Team Management & Resource Optimization
Manager(II) (SCM)
Minutes HL Flipkart.com
Mumbai
01.2025 - 03.2026
- Manpower planning and control
- Stakeholder Management
- OTA ,SLA Management
- Order & Vehicle demand management
Manager(II) (SCM)
Flipkart.com
Yakubpur
05.2022 - 12.2024
- Capacity & infra Planning
- Stakeholder Management
- Handling Design/Network changes
- Managing Automations (CBS)
- Manpower planning and control
Assistant Manager(II) (Logistics)
Flipkart.com
Lucknow, UP
01.2016 - 04.2022
- Handling two Sort center and Transport at Lucknow/Varanasi.
- Manpower Planning/Hiring Training Deployment
- Capacity & infra Planning
- Dock Planning Utilization
- 3pl vendor Management
- Handling Internal Audits
- Driving Safety
- FTE Appraisal
- Stakeholder Management
- Handling Design/Network changes
- Kaizen for Continue improvement
- Keeping Manager Update by providing daily report and analysis at the end of the day.
- As taking care a branch so have to make sure that Team I am handling is happy and do not working with any king of unnecessary workforce.
- Responsible for 100% Dispatch from MH & TC and making sure the consignment get deliver to the respective DH's.
- Contributes to departmental cost controls by using agreed methods & tools to effectively monitor the usage of defined resources (equipment, supplies, overtime etc). Provides accurate & timely feedback to the Manager regarding misuse of resources or potential cost saving opportunities.
- Managing 800+ offroll & 25+Onroll Manpower for Over all operation (A/B/C Shift)
- Participates in continuous improvement initiatives related to individual employee, team & operational issues. Includes bench marking with relevant areas, developing & implementing corrective action plans, and providing timely communications on progress to relevant parties.
- Supports the implementation of change within the work group by communicating, instructing, monitoring & measuring defined aspects of the initiative. Liaises with other relevant functions/areas to provide information & gain support to actions needed.
- Monitoring Inbound & outbound operation and to provide right connectivity with on time connections.
- To plan vehicle according to load volume for both incoming & outgoing.
- Regular follow-up for achieving the target Service levels
- Monitoring in and out data of total vehicles operated / received along with their load factor's by coordinating with the hubs
- Develop and Improve end to end vendor life-cycle management processes
- Manage regular senior level collaborative meetings between vendor & business, ensure there are metrics across all KPIs to ensure performance management.
- Develop/Execute/Contribute to enterprises-wide strategic initiatives, including saving initiatives ,cost reduction/resource /location/outsourcing strategies.
- Strong analytical and structured way of working
- Willingness to challenge the status quo (to improve existing processes)
- Lead on-boarding of new services/contracts to the team and ensure correct transition with adherence to standard consumption management processes.
- Lead upcoming projects and on-demand tasks such as savings initiatives, audits or data requests
- Measuring, Monitoring and reporting on customer satisfaction and vendor performance and implementing continues improvement strategies
- Monitor and report on the performance of vendors to ensure delivery in life with contractual obligations and performance metrics
- Plan and conducts regular performance reviews with each major third-party provider along with relevant technology stakeholders
- Hub and line haul Management
- Express Transportation using Air,Surface,Rail
- Hub and Transport Centers,Design,Execution and Management
- Network Design and Network Management
- Continuous Process Improvement
- Automation and Efficiency Improvement
- Cost Reduction, Wastage Control
- Managing 4 FTL 32ft & 20 Small Vehicle on Daily basis
- Managing Total 82 Delivery hubs UP West & East from LKO WH.
- Build healthy relationship with the major customers to ensure the account performs and growth to its maximum potential ,reducing attrition rate & minimizing opportunities for competitors to gain business.
Hub In charge (Logistics)
Flipkart.com
Ghaziabad, UP
03.2013 - 12.2015
- Responsible to connect our shipments to other Mother Hubs at Mumbai, Bangalore, Chennai, Kolkata and rest of India. And also connect it to the local delivery Hub's for delivery.
- Responsible for all the issues, problems related to inbound and outbound operations.
- Coordinate with warehouse staff for daily load clearing and movement at mother hub
- Warehousing Distribution Logistics, Inbound & Outbound. Handling invoicing, stock transfer,Daily Monitoring of administration and operational activities. As per standard operating systems.
- Communicating needs & objectives to managers & key personnel in logistics & distribution.
- Ensuring zero pending shipment at the day end.
- Ensure on time departure of shipments as per cut off time.
- Fulfillment of operations requirement.
- Identify operations issues and opportunities.
- Monitoring FLO and ERP software to optimize operation.
- Respond to operations queries in the proper manner.
- Proper inventory management.
- Instant reply to the mails.
- Optimum utilization of the manpower spread in different shifts.
- Imparting training to staff to improve the process.
- Any other responsibility assigned by the management from time to time.
- Coordinating with the other courier partners to ensure the timely delivery of orders to customers.
- Managing all logistics queries to the Customer Support for non-delivery complaints & short & damaged shipment received at customers' end.
Senior Logistics Executive
Infosecure Consulting Pvt. Ltd. (timtara.com)
Noida, UP
10.2012 - 05.2013
- Successfully handled a team of packers to ensure all products are QC cleared, packed properly and dispatched to the right customer.
- Co-ordinate with vendors for dispatch of products as per customer orders & schedule.
- Case to case decision on the transportation mode to be used depending on the volume & weight of the consignment and destination for trimming of expenses.
- Coordinate with courier companies for daily pickups & ensured timely delivery of product.
- Arranged the manifest from all vendors and PODs from couriers.
- Successfully handled all logistics queries regarding non-delivery, short-shipment & damaged products received by the customers.
- Coordinate with warehouse & vendors for dispatch of the product as per customer order & schedule.
- Case to case decision on transportation mode to be used depending on the volume of the Consignment & Destination for trimming of expenses & adding upto the saving.
- Coordinate with all courier partner to ensure the timing delivery of product to the customer.
- Ensured corrective updation done in OMS As per MIS & Connection details shared by Couriers.
- Arranging the Manifest from all vendors & POD From Couriers.
- Manage all logistics queries to the customer support for non-delivery complain & short/damage shipments received at customer end.
Senior Executive-DP & PEP Client
www.dtdc.com
Noida, UP
11.2011 - 10.2012
- I have been Maintaining the mis reports of Major Client and i have been sending the mail to destination for no info & pending cment and also i have been sending the mis reports to client on daily basis, weekly, and monthly basis.
- Case to case decision on the transportation mode to be used depending on the volume of consignment and destination for trimming of expenses and adding up to savings.
- Coordinating with the courier partners to ensure the timely delivery of product to customer.
- Analyze the performance of all couriers on the basis of Monthly MIS Shared for Delivery Percentage & RTO's
- Ensuring correct updation done in our Order Management System as per the MIS & connection details shared by couriers.
- Managing all logistics queries to the Customer Support for non-delivery complaints & short & damaged Shipment received at customers' end.
- Managing 35 existing franchisees, appointing of new business associates and providing them proper marketing support to boost up business.
- Monitor DRS & POD quality as per company SOP.
- Monitor franchises First load and second load status
- To ensure timely collection of Royalty, Tran-shipment and other payments from the franchisee.
- Responsible to key account handling, credit control & fund transfer to regional office
- Conduct regular meetings with business associates and fallow-up with customer related to business and service issues.
Computer/Operation Executive
First Flight Courier Ltd.
Noida, UP
02.2007 - 11.2011
- Job Profile
- I have been doing the job With first flight couriers ltd As A Operation Executive & MIS of Incoming & Major Client. & I have been taking Responsibility Related This Work.
- I have been Maintaining the MIS Reports of Major client & have been sending the mail to Destination for no info & Pending C'ments ,also I have been sending the MIS reports to client on daily basis,Weekly & Monthly basis.
- I have been making the MIS reports for Company on Daily ,Weekly & Monthly inbound & Outbound shipments about 12k.
- I have been coordinating with all noida branches for the shipments & get details for all branches to make the MIS report & same has been communicated the Corporate office.
- Case to case decision on the transportation mode to be used depending on the volume of consignment and destination for trimming of expenses and adding up to savings.
- Coordinating with the courier partners to ensure the timely delivery of product to customer.
- Analyze the performance of all couriers on the basis of Monthly MIS Shared for Delivery Percentage & RTO's
- Ensuring correct updation done in our Order Management System as per the MIS & connection details shared by couriers.
Education
Post Graduate Diploma - Business Administration(Operations)
Symbiosis Center for Distance Learning
01-2014
Graduation (B.A) -
Gorakhpur University
01-2010
Passed intermediate -
U.P. Board
01-2004
Passed High School -
U.P. board
01-2002
Skills
- MS Office Suite ( Word, Excel, PowerPoint)
- Fox Pro
- ERP
- Internet surfing (E-mail and other online works)
- Supply chain management
- Logistics operations
- Network planning
- Capacity planning
- Stakeholder management
- Strategic planning
- Facility management
PERSONAL DETAILS
Languages Known : English & Hindi
Certification
One Year Diploma in Computer Programming from Capital computer Education 2006.
Accomplishments
- Rewarded by the Certificate for Achieving Highest sale in Premium Services While working in DTDC-2011-12.
- Rewarded by the Certificate “Battle of Champion award” for Best Employee Performance North Zone (Ekart) 2013.
- Rewarded with Trophy “Tenure Recognition” for Completing Three years In Ekart(Flipkart).
- Rewarded with Trophy “Tenure Recognition” for Completing Five years In Ekart(Flipkart)
- Rewarded by the Certificate of “Lean Level-I” LKO Facility.
- MH_LKO Awarded the Operation Excellence Award 2nd position in Pan India MH for JFM, AMJ performance 2020.
- Awarded by “Captain Cool” For JAS Quarterly Performance.
- Rewarded by the certificate of project Completion –Lean YB Project Name(Reduction of operation cost)Saved cost 15% from Exiting.
- Rewarded by “Operation Excellent Award” Categary-C ASO'18 For LKO Facility.
PERSONAL DETAILS
Hobbies : Watching Cricket & Surfing net.
Hobbies and Interests
Hobbies : Watching Cricket & Surfing net.
Timeline
Manager(II) (SCM)
MH Flipkart.com
03.2026 - Current
Manager(II) (SCM)
Minutes HL Flipkart.com
01.2025 - 03.2026
Manager(II) (SCM)
Flipkart.com
05.2022 - 12.2024
Assistant Manager(II) (Logistics)
Flipkart.com
01.2016 - 04.2022
Hub In charge (Logistics)
Flipkart.com
03.2013 - 12.2015
Senior Logistics Executive
Infosecure Consulting Pvt. Ltd. (timtara.com)
10.2012 - 05.2013
Senior Executive-DP & PEP Client
www.dtdc.com
11.2011 - 10.2012
Computer/Operation Executive
First Flight Courier Ltd.
02.2007 - 11.2011
Post Graduate Diploma - Business Administration(Operations)
Symbiosis Center for Distance Learning
Graduation (B.A) -
Gorakhpur University
Passed intermediate -
U.P. Board
Passed High School -
U.P. board