Driven Professional focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 2 years' experience in Banking Industry .
Overview
8
8
years of professional experience
Work History
Relationship Manager - ETRG
ICICI BANK LIMITED
Kolkata
04.2021 - 03.2023
Management of Trade & High Value SME customers for their Business banking requirements.
Conducting Due Diligence on customer & their transactions to cater to various Anti-Money Laundering & regulatory requirements related to Trade transactions.
Monitoring and reducing compliance pending of bill of entry and export bills.
Up selling of treasury solutions such as Forwards & options to trade enabled customers.
Acquisition & On-boarding of new trade and high value liability customers.
Sourcing of business loans like Secured OD, Unsecured Term Loan, and Loan against Properties etc.
Enhancing trade revenue by increasing penetration (Wallet Share) of existing trade customers.
Assistant Manager - Saless & Marketing
MARSONS LIMITED
Kolkata
08.2015 - 08.2017
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.