SUMIT RAI

Duties and responsibilities:

• Greetings guests
• Menu presentation
• Taking orders and serving food and beverages
• Handling Complaints
• Team collaboration
• Table maintenance
• Upselling and promotions
• Billing and inventory
• Adhering to company policies
• Participating in ongoing training sessions to improve service skills and knowledge about the ship’s offerings.

Duties and responsibilities:

• Welcoming & Escorting Guests to the table
• Presenting menus & providing explanation of menu when its required
• Informing Guests about the day's specials & Offering recommendation to up-sell food & beverages
• Taking accurate food & drinks orders & communicating them effectively to the kitchen using a POS ordering software MICROS
• Serving food & beverages to the Guest table by ensuring dishes are well presented & all condiments & side dishes are serves at the same time
• Ensuring Guest satisfaction
• Delivering checks & collecting bill payments
• Operating MICROS POS system for Guest orders & payments
• Arranging table settings and maintaining a tidy dining area
• Ensuring all required items are stock and ready
• Monthly equipment inventory by following SOE.

Duties and responsibilities:

• As a trainee captain I have worked at Ozone Roof Top Bar & Restaurant & Dive Executive lounge
• Taking accurate food & drinks orders & communicating them effectively to the kitchen using a POS ordering software POSIST
• Informing Guests about the day's specials & Offering recommendation to up-sell food & beverages
• Providing friendly, excellent & professional service to all Guests
• Ensuring Guest satisfaction
• Maintaining a good team work in the team
• Ensuring the restaurant environment is always maintained and cleaned to a high standard both during service & after service
• Dealing efficiently and courteously with Guest queries
• Supporting Restaurant manager in achieving restaurant goals
• Closing the cash and card payments at end of the operation
• Checking all amenities and equipment is properly stocked and inspected
• Checking monthly equipment inventory by following SOP.

Duties and responsibilities:

• Welcoming and seating Guest, Taking & serving food & drinks orders, upselling food & drinks order
• Billings and payments
• Ensuring all required items are stock and ready
• Maintaining a good team work in a team
• Ensuring the restaurant environment is always maintained and cleaned to a high standard both during service & after service
• Operating Zomato, Swiggy & Uber eats applications for online orders
• Ensuring Guest satisfactions & well dining experience in the restaurant.