Open To Work
Sumit Sehgal
Delhi
Work Preference
Summary
Strategic professional with over 20 years in learning and development, knowledge management, and accounts payable operations. Enhanced training delivery and streamlined process documentation while managing vendor relationships. Developed impactful training programs and drove operational improvements to elevate performance and efficiency. Skilled in financial management and KPI monitoring, fostering collaboration and team growth through targeted mentorship.
Overview
18
18
years of professional experience
Work History
Manager in Training
Genpact India Pvt Ltd
Delhi
11.2010 - Current
- - Directed accounts payable operations, maintaining customer satisfaction and service level compliance.
- - Supervised team of 10 for accurate vendor invoice processing and monthly book closure.
- - Delivered training to enhance skills of accounts payable specialists and new hires.
- - Monitored performance against KPIs, ensuring standards; prepared management MIS reports.
- - Developed SOPs, training manuals, and process documentation for knowledge consistency.
- - Led onboarding, coaching, and mentoring programs to boost team integration.
- - Spearheaded accounts payable operations, achieving customer satisfaction and SLA adherence.
- - Oversaw 10-member team, ensuring precise invoice processing and timely subledger closure.
- - Allocated workloads effectively, optimizing team output and addressing staffing needs.
- - Facilitated skill development through targeted training for new hires and existing staff.
- - Enhanced team cohesion through structured onboarding and mentorship activities.
Associate
Keane India Pvt Ltd
Delhi
02.2009 - 11.2010
- Processed invoices with 100% accuracy, ensuring timely payments.
- Investigated missing payments to resolve discrepancies and maintain cash flow.
- Conducted bank reconciliations to maintain financial integrity.
- Indexed invoice details into system to ensure accurate financial records.
Associate
American Express
Gurugram
01.2008 - 01.2009
- Processed invoices promptly, ensuring timely financial operations.
- Performed quality checks on invoices, ensuring high accuracy standards.
- Categorized invoices accurately, streamlining workflow.
- Scanned invoices across various regions, improving processing efficiency.
Education
B.Com -
Delhi University
Diploma - Computer Software Application, Computer Education
Skills
- Project management
- Operations leadership
- Strategic planning and problem solving
- Operational efficiency
- Financial management
- Negotiation skills
- Team development and collaboration
- Conflict resolution
- People-oriented approach
- Learning and development
- Training delivery and facilitation
- Knowledge management
- Process training and onboarding
- SOP and process documentation
- Coaching and mentoring
- Accounts payable operations
- Invoice processing and reconciliation
- Vendor management
- Payment processing
- Audit and compliance
- Process improvement strategies
- KPI monitoring and reporting
- Stakeholder management
- Cross-functional collaboration
Accomplishments
- Received the 'Employee of the Month' award twice within 6 months after being promoted to the supervisor role.
- Single-handedly processed invoices for 13 countries, including payments, forecasts, month-end activities, and intercompany invoice processing for almost one year after the transition.
- Part of the transition in Thailand in 2014, where I brought the end-to-end AP process, which includes different types of invoice processing with language barriers and payment processes for 4 different Asia-Pacific countries.
- Part of the transition in Malaysia in 2016, during which I learned the end-to-end AP process for 13 countries, including invoice processing, payments, forecasts, reconciliations, and month-end activities.
- Received client awards twice for being a good learner during job training offshore with 100% accuracy.
- Received appreciation and an award from the client at the time of transition, as well as from my manager.
- Introduced 3 process improvement ideas.
- Promoted to Key Holder after 6 months of the new transition process.
- Designed and delivered onboarding, process, and refresher training programs for operational teams.
- Trained and mentored employees on process knowledge, quality standards, and operational best practices.
- Built and maintained knowledge repositories, SOPs, and training documentation to improve process consistency.
- Partnered with leadership to identify training needs and implement effective learning solutions.
- Improved employee readiness, knowledge retention, and operational performance through coaching and structured learning interventions.
Personal Information
- Father's Name: Mr. Sudesh Sehgal
- Date of Birth: 05/08/83
- Marital Status: Married
Timeline
Manager in Training
Genpact India Pvt Ltd
11.2010 - Current
Associate
Keane India Pvt Ltd
02.2009 - 11.2010
Associate
American Express
01.2008 - 01.2009
B.Com -
Delhi University