Sumit Sharma
Summary
Expert in operations management and team leadership with a proven ability to drive efficiency and optimize processes. Demonstrated success in guiding teams to achieve organizational goals and enhance operational effectiveness. Committed to continuous improvement and fostering a collaborative environment for high performance. Skilled in streamlining workflows to deliver exceptional results in dynamic operational settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Executive
Flipkart private Limited
06.2025 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained new employees on customer service standards and operational procedures.
- Oversaw inventory management and organized stock replenishment processes.
- Developed visual merchandising strategies to enhance product displays and customer experience.
- Implemented loss prevention measures to minimize theft and shrinkage risks.
- Fostered a positive work environment through team-building activities and recognition programs.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
Store Manager
Blink Commerce Pvt Ltd
03.2024 - 06.2025
- To manage dark Store operations for Blinkit in the designated region/location.
- Manage all operations related to ES (Express Stores) for Blinkit in the designated region/location - full ownership of the express stores' operational SLA and metrics.
- Lead all aspects of express store operations including but not limited to inbound, inventory, last mile operations, manpower management, rostering, and training.
- Ensure implementation and adherence to all SOPs as part of express store operations.
- Performance monitoring and collaborating with operation teams on operational/customer experience metrics, including root cause analysis of problems and planning corrective actions.
- Lead, managed and motivated a full express stores team within a time-sensitive and demanding operational environment.
- Ensuring safety, and quality compliance across the premises.
- Expansion planning and budgeting.
- Communicate and negotiate with suppliers and vendors to land more profitable deals.
- Find cost-effective solutions for supply chain processes.
- Maintain supply chain inventory and records.
Team Lead
Flipkart Private Limited
Gurgaon
05.2022 - 03.2024
- Leading team of 10 people and monitor operational budget.
- Handling daily matrices of the hub to maintain a smooth flow of the supply chain.
- Monitored inventory levels to meet order delivery requirements.
- Handled day-to-day deliveries of shipments with minimum cost.
- Monitored & reported on transported costs, ensured proper delivery along with damage control.
- Inbound and outbound management.
- Ensures end-to-end smooth running of hub operations for the assigned area/cluster.
- Ensures all the operational SOP's are followed and timely audit is conducted.
- Monitors Zero breaches across regions in terms of shipment closures within defined TAT.
- Monitors zero missing shipments in terms of Value & Numbers and ensure zero fake updates in the software.
- Directly responsible for the reduction in cost by monitoring per shipment cost and increase in productivity by maintaining CPD (Customer Promise Date).
- Responsible for operational budgets (amount allotted to run the Hub), cash management. (Petty cash, OPEX) and fleet management.
- Monitors security parameters across the region and ensures no unlawful activity occurs.
- Customers, and drivers and resolve issues fairly & expeditiously.
- Maintained losses to a minimum level.
Export Documentation Executive in International Marketing
Maruti Suzuki India Limited
Gurgaon
09.2017 - 05.2022
- Preparing & Negotiating documents for Africa, Latin America, and European Countries.
- Dealing with Banks for LC confirmation, due payments towards LC & TT cases.
- Timely negotiation and attestation of documents.
- Follow up with shipping companies for concerns about parts of B/L Instructions & other related documents and queries to release bill of Lading.
- Attestation of documents from PHD Chambers, Ministry of External Affairs.
- Legalization of documents from concerned Embassies and Consultants.
- Maintained files and prepared records for offsite storage.
- Supporting and helping 8 country managers.
- Updating data on a daily and weekly basis.
- Handle central mailbox query related to reporting.
- Maintain payment status sheet for seniors.
Education
B.A -
Delhi University
01.2017
HSC - Arts
C.B.S.E
New Delhi01.2013
SSC -
C.B.S.E
New Delhi01.2011
Skills
- Letter of credit expertise
- Microsoft Word and Excel
- Staff mentoring and development
- Planning and execution strategies
- Strategic realignment
Certification
- Completed certifications in supply chain management, A-Z operations, and logistics basics
- Completed certifications, inventory management
- Completed certification in supply chain excellence
Languages
- English, Proficient
- Hindi, Native Speaker
Personal Information
- Date of Birth: 06/08/96
- Nationality: Indian
Attributes
- Dedicated and Smart worker.
- Leadership Skills.
- Analytical Skills.
- Relationship Management.
- Project Management.
- Good Team Orientation and leadership potential.
- Team player with good communication skills.
- Initiative to learn and cope up with the emerging trends.
Timeline
Senior Executive
Flipkart private Limited
06.2025 - Current
Store Manager
Blink Commerce Pvt Ltd
03.2024 - 06.2025
Team Lead
Flipkart Private Limited
05.2022 - 03.2024
Export Documentation Executive in International Marketing
Maruti Suzuki India Limited
09.2017 - 05.2022
B.A -
Delhi University
HSC - Arts
C.B.S.E
SSC -
C.B.S.E