Cricket
Sumit Yadav
Back Office Executive
Mumbai
Summary
Expert Analyst versed in Backend Operations area. Offering more than 2 years of experience organizing, modeling and analyzing data to forecast business trends. Efficient, decisive and thorough professional.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Process Associate
INFINX HEALTHCARE SERVICES PVT LTD
Mumbai
11.2020 - 05.2022
- Working in FRDC (FAX REFERRAL DATA CAPTURE) department
- Collaborated with team to define process requirements for organizational processes, achieve productivity standards and adhere to accuracy standards, maintaining above 90%
- Conducted training and applied change management to achieve desired outcomes, daily team meeting for resolving doubts and improve work quality
- Entering and Updating USA citizen's Patient details on company software in systematically
- Scheduling patient appointment according the physician’s preferences and needs, and the facilities and equipment, requirements
- Like MRI, CT, X-ray, etc
- Collected, arranged and input information into database system
- Weekly reporting to manager regarding improvement in production, target, accuracy and future follow up and team goals
- Client call once in a month for appreciation and adding of new features in software for better efficiency in work
- Developed production techniques and production processes to meet customer and organizational needs
- Collected, arranged and input information into database system.
Back Office Executive
PowerWeave Software Services PVT LTD
Mumbai
- Worked with process Primeline and Jetline, which are top E- commerce promotional product industry having website www.primeline.com
- Company receive more than 2000+ order on regular basis from customers and vendors like Halo, 4imprint, quality logo, etc
- Our first priority was to get product delivered in perfect time as per vendor and customer asked for which result in more future businesses
- Daily email communication with vendor and customer
- Updating work status in MS-excel and future follow up from certain vendors and customers
- Processing orders on company website with correct details and correct calculation, which required to verify product code, color, size, production time, production method of equipment like hot stamp, pad print, flexographic etc
- Calculating pricing, quantity, and delivery time for right ship and in- hand date to the customer
- Monitoring delivery status through shipping method via carrier website, like FedEx, UPS, USPS, etc
- Daily manager feedback for production and work quality, and vendors updates for change in product pricing, incentive plan for employees
- Designed and implemented office policies and enforced standards.
Flipkart Seller Support ( Work From Home )
Vertex Global Services
Gurgaon
06.2018 - 12.2018
- We used to call business owners of stores, shops, small and big businesses, ask them to register on flipkart to sell their products so that we can give them more business.
- We used to handle all the registration processes of the businesses like
- Creating their account.
- help them to create a Catalog ( Product list, pricing, Availability ) ,
- Help them to handle their business profile.
- Additional information taking Calls per day between 80 to 120 with Average handling time (AHT) > 7-10 minutes.
Education
BBA - Logistics And Supply Chain
D Y Patil University School of Management
Navi Mumbai 01.2023 - Current
BMS : BUSINESS in MANAGEMENT STUDIES - Business Management
SHRI CHINAI COLLEGE of COMMERCE AND ECONOMICS
MUMBAI, INDIA 05.2016 - 06.2018
MAHARASHTRA STATE BOARD - COMMERCE (HSC)
LORDS UNIVERSAL COLLEGE of COMMERCE & SCIENCE
MUMBAI, INDIA 07.2014 - 06.2016
MAHARASHTRA STATE BOARD - (SSC)
BAL VIKAS VIDHYALAYA
MUMBAI, INDIA 06.2013 - 05.2014
Skills
Order preparationundefined
Interests
Reading Books
Listening Music
E-sports
Timeline
BBA - Logistics And Supply Chain
D Y Patil University School of Management
01.2023 - Current
Process Associate
INFINX HEALTHCARE SERVICES PVT LTD
11.2020 - 05.2022
Flipkart Seller Support ( Work From Home )
Vertex Global Services
06.2018 - 12.2018
BMS : BUSINESS in MANAGEMENT STUDIES - Business Management
SHRI CHINAI COLLEGE of COMMERCE AND ECONOMICS
05.2016 - 06.2018
MAHARASHTRA STATE BOARD - COMMERCE (HSC)
LORDS UNIVERSAL COLLEGE of COMMERCE & SCIENCE
07.2014 - 06.2016
MAHARASHTRA STATE BOARD - (SSC)
BAL VIKAS VIDHYALAYA
06.2013 - 05.2014
Back Office Executive
PowerWeave Software Services PVT LTD
Similar Profiles
Sumit YadavSumit Yadav
Process Associate at INFINX HEALTHCARE SERVICES PVT LTDProcess Associate at INFINX HEALTHCARE SERVICES PVT LTD
Gadde Sai SirishaGadde Sai Sirisha
Information Security and Compliance Trainee at Infinx Healthcare Pvt LtdInformation Security and Compliance Trainee at Infinx Healthcare Pvt Ltd
Joyson FernandesJoyson Fernandes
Senior Team Leader at Infinx Services Pvt LtdSenior Team Leader at Infinx Services Pvt Ltd