Backup Administrator with 11 years of experience in enterprise backup, recovery, and data protection. Expertise is infrastructure deployement, upgrades, performance tuning, and SLA-driven operations. Proven ability to maintain high backup success rates, optimize costs, and resolve critical incidents efficiently.
Overview
11
11
years of professional experience
Work History
Associate Consultant
Tata Consultancy Services
Chennai, India
06.2024 - Current
Coordinated with customers to onboard new projects into existing backup infrastructure, and deployed new backup environments as required.
Performed service pack upgrades of Commvault platforms, ensuring systems remain on supported, stable releases.
Executed and validated quarterly and annual test restore activities in compliance with organisational backup and retention policies.
Supported SAP system refresh activities on a quarterly basis, ensuring data consistency and minimal downtime.
Implemented and configured new media servers within the existing infrastructure to enhance scalability.
Led hardware refresh initiatives for physical media servers, ensuring minimal service disruption and improved system efficiency.
Monitored backup and restore operations, maintaining a consistent success rate of 99.9% SLA compliance.
Conducted root cause analysis (RCA) for long-pending and high-priority (P1) incidents, ensuring timely resolution and prevention of recurrence.
Developed comprehensive documentation for infrastructure, operational procedures, and troubleshooting, reducing dependency and improving team efficiency.
Proactively managed backup environment health checks, capacity planning, and performance optimisation activities.
Optimised licensing strategy for remote sites, resulting in savings of approximately 60 TB of licensed capacity, significantly reducing overall infrastructure costs.
Designed and implemented automated workflows to monitor disk performance at mount path level, proactively identifying bottlenecks, and ensuring backup performance is not impacted by storage issues.
MS Engineer L3
NTT DATA
Chennai, India
10.2022 - 06.2024
Upgraded Commvault Versions and Service packs to ensure the latest release.
Recovered Ransom-ware attacked environment within 1 week of time.
Co-ordinate with customer's for on-board new servers on Commvault.
Delivered in-depth Commvault training to team, imparting knowledge of best practices for protecting data.
Handling escalation calls with internal management and customers.
Providing root cause analysis for long pending and repeated issue.
Co-ordinate with vendor for long pending and critical issues.
SPOC for managing 3 Commcells (Shared and Hybrid).
Tech Lead
Cognizant Technology Solutions - Sanofi
Chennai
10.2021 - 10.2022
Coordinated with vendors, clients and engineers from diverse geographical locations to design and implement backup technologies as per their requirement.
Upgraded the Versions and Service Packs for Commvault to ensure we are latest release.
Performed Media Agent patching on every quarter to ensure our system stay intact with latest security updates.
Led disaster recovery testing team at remote location to conduct backup recovery drill, ensuring reliability of backup data in the system.
Created manuals and led multiple training sessions to educate co-workers on backup technologies and troubleshooting protocols.
Performed root cause analysis to provide resolutions for production issues. Drafted corrective action plans following root cause analysis.
Expertise in configuring multiple data backups such as File System, VMWare, Oracle, SAP-HANA, SQL, MYSQL and NDMP shares.
Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance
Delivered in-depth Commvault training to team, imparting knowledge of best practices for protecting data.
Oversaw installation of software programs and hardware systems to meet requirements.
Providing Root cause analysis for critical DB backup failures.
Offered input on technical and platform-related strategic planning initiatives, prioritizing overarching business goals.
Senior Backup Administrator
Synergy Maritime Private Limited
Chennai
09.2020 - 09.2021
Managed a Backup environment to make them successful in managing customer data in a secured and reliable way.
Configured of over 100 new servers under Commvault.
Managed 450+ ship Backups using Acronis Backup tool to ensure the Customer data in a secured and reliable way.
Performed multiple Restore drills for Shore and Ships.
Upgraded the Versions and Service Packs for Commvault to ensure we are latest release.
Team Lead and Sr Backup Administrator
Wipro Technologies
Chennai
05.2015 - 09.2020
Implemented and worked with backup infrastructure of Fortune 500
Companies which is distributed across the globe as four regions such as APAC, North America, South America and EMEA.
Participated in team-building activities to enhance working relationships.
Migrated production and non-production VM, Oracle and SQL Database servers from other backup technology to Commvault on request.
Configuration of newer Backup based upon Backup contract as per client requirement.
Performed User restores such as File System and VM restores for support teams and DB (SAP-HANA, Oracle and SQL) restores when there is an Outage.
Working with platform teams by adhering to ITIL process for Troubleshooting, Installations and to implement any changes.
Determine backup durations and ensure availability of resources for production and to meet business expectations.
Running test backups and test restores once in a quarter to check consistency periodically.
Education
Bachelor of Computer Applications - Computer Application
Gurunanak College
Chennai, TN
01-2015
Skills
Backup technologies: Commvault, Veeam, Networker, Altaro, NetBackup, Backup Exec, vRanger, Arcserve, Barracuda, Acronis, HP Data Protector
Server management: Windows Server (2008-2021), VMware, Linux, IBM AIX, HP-UX
Storage solutions: HPE StoreOnce, Nexenta, Data Domain 2500, Google Cloud, Azure Cloud, QNAP NAS, Synology NAS
Tape libraries: HP MSL tape libraries, HP Ultrium, Quantum Scalar i500 and i80, IBM TS3100
Additional Information
Awarded Outstanding contribution to the project (2025-26) by client and TCS leadership.
Received Best Employee award on First hands meet conducted in Coimbatore Wipro Technologies.
Awarded as a Best employee for providing deliverables on time in Wipro Technologies at Chennai and Pune.
Received Best Performer award 4 times from HR manager and Global Executive Lead.
As a team, Achieved Best team award from GIS Head. .
Languages
Tamil
First Language
English
Proficient
C2
Telugu
Beginner
A1
ADDITIONAL INFORMATION
DATE OF BIRTH: 13-12-1994
PASSPORT NO: V3498565
Timeline
Associate Consultant
Tata Consultancy Services
06.2024 - Current
MS Engineer L3
NTT DATA
10.2022 - 06.2024
Tech Lead
Cognizant Technology Solutions - Sanofi
10.2021 - 10.2022
Senior Backup Administrator
Synergy Maritime Private Limited
09.2020 - 09.2021
Team Lead and Sr Backup Administrator
Wipro Technologies
05.2015 - 09.2020
Bachelor of Computer Applications - Computer Application