Hi, I’m
SUNDARI SHARMA
Senior Business Analyst
Bengaluru
Summary
Focused Senior Business Analyst accomplished in developing Business & Process intelligence to improve business procedures and streamline implementation. Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success.
Overview
7
years of professional experience
9
Certificates
Work History
HP Inc.
Senior Business Analyst
05.2022 - Current
Job overview
- Identifying cost-saving opportunities by conducting thorough financial analysis on company expenditures.
- Optimizing resource allocation by conducting capacity planning exercises based on historical data and forecasted demands.
- Performing risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
- Managing stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Working with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement. And collaborating with cross-functional teams, ensuring a cohesive approach to business analysis.
- Improving project efficiency by analyzing business processes and identifying areas for improvement.
Heartyculture Products LLP Pvt. Ltd.
Catalog/ Business Operations Manager
07.2021 - 04.2022
Job overview
- Developed strategic partnerships with key stakeholders, fostering collaboration and driving growth.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
- Maximized revenue generation through effective sales strategies and market analysis insights.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Facilitated seamless communication between departments to foster collaboration on shared objectives.
- Spearheaded change management initiatives to successfully integrate new processes or technologies into existing operations.
Affimintus Technologies
Full Stack/UI Development Associate
06.2019 - 02.2021
Job overview
- Automated testing processes to minimize manual efforts, leading to more efficient bug detection and resolution using Angular JS and Bootstrap.
- Introduced continuous integration and deployment tools to automate software release processes, significantly reducing time-to-market for new features such as reactive pages and accessible databases.
- Optimized database queries for improved query execution times, ultimately enhancing application responsiveness.
- Developed scalable applications using modern JavaScript frameworks, resulting in increased efficiency and maintainability.
- Applied responsive design principles to ensure consistent display and functionality across a wide range of devices, including mobile phones, tablets, and desktop computers.
- Increased website performance by optimizing front-end and back-end code for faster loading times.
Amazon India
Customer Service Associate
05.2018 - 04.2019
Job overview
- Adapted quickly to changes in business processes or technology updates, minimizing any impact on the level of service provided to customers.
- Strengthened relationships with key clients by providing personalized attention and addressing their unique needs proactively.
- Managed high call volumes while maintaining a professional and friendly demeanor towards customers.
- Ensured timely resolution of technical issues faced by customers through effective troubleshooting techniques.
- Resolved customer complaints efficiently, leading to improved retention rates.
- Streamlined communication between departments by proactively sharing relevant customer feedback and insights.
- Supported fellow team members in resolving complex issues by sharing expertise and advice when needed.
Omega Networks
Business Development Manager
04.2017 - 04.2018
Job overview
- Led cross-functional teams towards achieving organizational goals through clear communication channels and delegation of tasks according to individual skill sets.
- Boosted customer satisfaction levels by implementing client-focused solutions and maintaining strong professional relationships.
- Managed a portfolio of accounts, ensuring consistent revenue generation through effective account retention strategies.
- Conducted comprehensive market analysis, providing valuable insights into emerging trends that informed future business decisions.
- Optimized resource allocation across various projects by utilizing data-driven decision making tools such as analytics software applications.
- Created persuasive proposals to win new business opportunities successfully, resulting in substantial increases in overall revenue growth.
Cuemath
Regional Business Development Manager
10.2016 - 03.2017
Job overview
- Successfully turned around underperforming territories by reevaluating and adjusting sales approaches, leading to increased market share and profitability.
- Achieved sales growth by creating and implementing effective marketing strategies.
- Developed comprehensive territory plans to prioritize resources effectively for optimal ROI on initiatives undertaken.
- Managed cross-functional teams to drive successful project execution and customer satisfaction.
- Conducted market research to identify emerging trends, competitor activities, and consumer preferences for informed decision making.
- Delivered presentations at industry conferences and networking events to promote company offerings and establish thought leadership positioning within the market space.
- Collaborated with internal departments such as marketing, operations, and sales to ensure smooth execution of business development plans.
Education
RGPVIndore, India
Bachelor of Engineering Technology from Computer Science
05.2012 - 05.2016
Skills
Project Management
Workforce Planning
Effective Communication
Microsoft Office proficient
Public Speaking
Motivational Leadership
Business Workflows
Business generation
Business Development
Analytical Skills
Data Analytics
Business Administration
Relationship building and management
Data Analysis
Quality Assurance
KPI Tracking
Stakeholder Management
Business process improvement
Certification
Full Stack and Python Development
Timeline
Senior Business Analyst
HP Inc.
05.2022 - Current
Catalog/ Business Operations Manager
Heartyculture Products LLP Pvt. Ltd.
07.2021 - 04.2022
Full Stack/UI Development Associate
Affimintus Technologies
06.2019 - 02.2021
Customer Service Associate
Amazon India
05.2018 - 04.2019
Business Development Manager
Omega Networks
04.2017 - 04.2018
Regional Business Development Manager
Cuemath
10.2016 - 03.2017
RGPV
Bachelor of Engineering Technology from Computer Science
05.2012 - 05.2016