Hi, I’m
SUNDARI SHARMA
Senior Business Analyst
Bengaluru
Summary
Focused Senior Business Analyst accomplished in developing Business & Process intelligence to improve business procedures and streamline implementation. Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success.
Overview
7
years of professional experience
9
Certificates
Work History
HP Inc.
Senior Business Analyst
05.2022 - Current
Job overview
- Identifying cost-saving opportunities by conducting thorough financial analysis on company expenditures.
- Optimizing resource allocation by conducting capacity planning exercises based on historical data and forecasted demands.
- Performing risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
- Managing stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Working with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement. And collaborating with cross-functional teams, ensuring a cohesive approach to business analysis.
- Improving project efficiency by analyzing business processes and identifying areas for improvement.
Heartyculture Products LLP Pvt. Ltd.
Catalog/ Business Operations Manager
07.2021 - 04.2022
Job overview
- Developed strategic partnerships with key stakeholders, fostering collaboration and driving growth.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
- Maximized revenue generation through effective sales strategies and market analysis insights.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Facilitated seamless communication between departments to foster collaboration on shared objectives.
- Spearheaded change management initiatives to successfully integrate new processes or technologies into existing operations.
Affimintus Technologies
Full Stack/UI Development Associate
06.2019 - 02.2021
Job overview
- Automated testing processes to minimize manual efforts, leading to more efficient bug detection and resolution using Angular JS and Bootstrap.
- Introduced continuous integration and deployment tools to automate software release processes, significantly reducing time-to-market for new features such as reactive pages and accessible databases.
- Optimized database queries for improved query execution times, ultimately enhancing application responsiveness.
- Developed scalable applications using modern JavaScript frameworks, resulting in increased efficiency and maintainability.
- Applied responsive design principles to ensure consistent display and functionality across a wide range of devices, including mobile phones, tablets, and desktop computers.
- Increased website performance by optimizing front-end and back-end code for faster loading times.
Amazon India
Customer Service Associate
05.2018 - 04.2019
Job overview
- Adapted quickly to changes in business processes or technology updates, minimizing any impact on the level of service provided to customers.
- Strengthened relationships with key clients by providing personalized attention and addressing their unique needs proactively.
- Managed high call volumes while maintaining a professional and friendly demeanor towards customers.
- Ensured timely resolution of technical issues faced by customers through effective troubleshooting techniques.
- Resolved customer complaints efficiently, leading to improved retention rates.
- Streamlined communication between departments by proactively sharing relevant customer feedback and insights.
- Supported fellow team members in resolving complex issues by sharing expertise and advice when needed.
Omega Networks
Business Development Manager
04.2017 - 04.2018
Job overview
- Led cross-functional teams towards achieving organizational goals through clear communication channels and delegation of tasks according to individual skill sets.
- Boosted customer satisfaction levels by implementing client-focused solutions and maintaining strong professional relationships.
- Managed a portfolio of accounts, ensuring consistent revenue generation through effective account retention strategies.
- Conducted comprehensive market analysis, providing valuable insights into emerging trends that informed future business decisions.
- Optimized resource allocation across various projects by utilizing data-driven decision making tools such as analytics software applications.
- Created persuasive proposals to win new business opportunities successfully, resulting in substantial increases in overall revenue growth.
Cuemath
Regional Business Development Manager
10.2016 - 03.2017
Job overview
- Successfully turned around underperforming territories by reevaluating and adjusting sales approaches, leading to increased market share and profitability.
- Achieved sales growth by creating and implementing effective marketing strategies.
- Developed comprehensive territory plans to prioritize resources effectively for optimal ROI on initiatives undertaken.
- Managed cross-functional teams to drive successful project execution and customer satisfaction.
- Conducted market research to identify emerging trends, competitor activities, and consumer preferences for informed decision making.
- Delivered presentations at industry conferences and networking events to promote company offerings and establish thought leadership positioning within the market space.
- Collaborated with internal departments such as marketing, operations, and sales to ensure smooth execution of business development plans.
Education
RGPVIndore, India
Bachelor of Engineering Technology from Computer Science
05.2012 - 2016.05
Skills
Certification
Full Stack and Python Development
Timeline
Senior Business Analyst
HP Inc.
05.2022 - Current
Catalog/ Business Operations Manager
Heartyculture Products LLP Pvt. Ltd.
07.2021 - 04.2022
Full Stack/UI Development Associate
Affimintus Technologies
06.2019 - 02.2021
Customer Service Associate
Amazon India
05.2018 - 04.2019
Business Development Manager
Omega Networks
04.2017 - 04.2018
Regional Business Development Manager
Cuemath
10.2016 - 03.2017
RGPV
Bachelor of Engineering Technology from Computer Science
05.2012 - 2016.05
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