Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Suneesh Kumar

Gurgaon

Summary

Accomplished Delivery Manager with a proven track record at TCS for working on multiple pharma projects, enhancing project delivery through expert stakeholder management and robust project planning. Skilled in Pharma Analytics and leading cross-functional teams, I excel in driving projects to completion, ensuring quality standards, and generating insightful data analysis.

Overview

14
14
years of professional experience

Work History

Delivery Manager

TCS
Gurgaon
02.2021 - Current
  • Developed and maintained relationships with external stakeholders to ensure smooth delivery of projects.
  • Conducted regular meetings with clients to discuss project progress, identify potential risks, and address any issues in a timely manner.
  • Accountable for project planning, resourcing, tracking costs, identifying risks, and developing mitigation plans.
  • Preparing a project plan ensures its completion with regular coordination with resources.
  • Provided leadership and direction to team members on tasks related to development, testing, and deployment.
  • Created detailed project plans outlining milestones, deliverables, timelines, resources needed, costs estimates, and quality standards.
  • Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.

Deputy Manager

WNS
Gurgaon
03.2017 - 01.2021
  • Responsible for EM-West Business Intelligence Engagement
  • Create reports to answer some of the business question for client
  • Responsible for alignment of reports within offshore and onshore engagement
  • Accountable for smooth delivery of individual team member report
  • Mentoring team members about Qlik Sense through KS sessions and individual coaching

Assistant Manager

WNS
Gurgaon
03.2014 - 02.2017
  • Prepare regular reports to be use at country & above country levels
  • Worked with clients to understand their need and deliver reports
  • Responsible for managing document used by KC (India) as well as clients
  • Accountable for smooth delivery of individual team member excel based regular report
  • Mentoring team members about the through KS sessions and individual coaching
  • Responsible for collaborating with other teams in within process to align the Emerging Markets report

GlobalData
Hyderabad
11.2011 - 02.2014
  • Q.C of the Forecasting Model
  • Q.C of the Team Final Deliverables
  • Client Interactions
  • Team Handling
  • KOL research, interview & transcription
  • Team Handling
  • Quality Check of Team work
  • Adding the Clinical Trials to Pharma etrack (Database)
  • Meeting targets on the daily basis
  • Market size estimation through excel based-epidemiology forecasting model
  • Commercial unmet need and opportunity analysis
  • Pipeline Assessment
  • Competitive & Portfolio Assessment
  • Primary Interview Management
  • Secondary Research

Key Institutional Specialist

GlaxoSmithKline (GSK)
New-Delhi
02.2011 - 11.2011
  • Worked as Key Institutional Specialist in Hospital Sales Team, Delhi
  • Promoting relevant products to Key Customers and managing the allotted Product Portfolio
  • Preparing Call Plan on daily basis
  • Meeting allocated targets
  • Arranging CMEs and Activities (Arranging Health Check up Camp)

Education

MBA - Pharmaceutical Management

Hamdard University
New Delhi

Bachelor of Pharmacy -

Sree Siddhaganga College of Pharmacy
Karnataka

Skills

  • Pharma domain understanding
  • Project Management
  • Pharma Analytics
  • Market research
  • Data analysis
  • Data interpretation
  • Insight generation
  • Quality check
  • Cross-Functional Team Leading
  • Qlik Sense
  • Microsoft Word
  • PowerPoint
  • Advance Excel
  • Report Preparation
  • Release management
  • Unstructured Problem-Solving
  • Test Planning
  • Delivery Management
  • Stakeholder Management

Accomplishments

  • Received Smile Award in TCS for maintaining 100% customer satisfaction score even when all the team members are new to the project.
  • Recieved Special Initiative Award in TCS for coordinating group activity for approximately 1200 people
  • Awarded with Excel at Work Award for improving the TAT and quality of a complex deliverable at WNS, Jun 2019
  • Achievers Award for handling EM-West Team Management at WNS, Sep 2018
  • Achievers Award for 'Smooth Delivery of CMDs' at WNS, July 2017
  • Cheers Award for 'Aligning the area level New CMD' at WNS, January 2017
  • Cheers Award for 'Successful and timely implementation of country level New CMDs' at WNS, September 2016
  • Earl of Knowledge Center Award for 'Generic Erosion' Adhoc Project at WNS, September 2014
  • Name in the Achievers Magazine of GSK for Top Zobactin Sales at India Level, June 2011

Timeline

Delivery Manager

TCS
02.2021 - Current

Deputy Manager

WNS
03.2017 - 01.2021

Assistant Manager

WNS
03.2014 - 02.2017

GlobalData
11.2011 - 02.2014

Key Institutional Specialist

GlaxoSmithKline (GSK)
02.2011 - 11.2011

MBA - Pharmaceutical Management

Hamdard University

Bachelor of Pharmacy -

Sree Siddhaganga College of Pharmacy

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