Results-driven Loan Officer & Senior Collection Officer with extensive experience in loan origination, credit assessment, and debt recovery. Skilled in evaluating financial documents, negotiating loan terms, and ensuring compliance with lending regulations. Adept at building strong client relationships, mitigating financial risks, and implementing effective collection strategies to maximize revenue recovery. Proven ability to analyze creditworthiness, manage delinquent accounts, and guide borrowers through seamless loan processes. Strong communicator with expertise in financial advisory, problem-solving, and regulatory compliance. Committed to delivering exceptional customer service while driving business growth and maintaining portfolio quality.
As a Senior Collections Officer, my role was pivotal in managing and overseeing the collections process to ensure that outstanding debts were recovered efficiently and effectively. I was responsible for supervising a team of collections agents, providing training and guidance to ensure adherence to both company policies and legal requirements.
As a Loan Officer, my primary responsibility was to assist clients in obtaining financing for businesses needs. I evaluated loan applications, assessed financial backgrounds, and guided borrowers through the lending process to ensure they secured the best possible loan terms.
As a Field Executive, my role involved overseeing operations, maintaining client relationships, and ensuring smooth execution of on-site activities. I was responsible for managing fieldwork, coordinating with teams, and ensuring business objectives were met efficiently.