PRIYANKA ASHISH DHOLE
Pune
Summary
Adaptable Server Assistant skilled in thriving within fast-paced restaurant environments. Demonstrates exceptional memorization abilities and strong teamwork skills. Committed to maintaining high standards of service for discerning customers.
Overview
14
14
years of professional experience
Work History
Restaurant Waiter
East Street Cafe
Pune
04.2021 - Current
- Delivered prompt service to enhance guest dining experiences.
- Assisted with menu recommendations and special promotions to engage customers.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Processed customer payments efficiently using point-of-sale system.
Travel Agent
Fareportal India Pvt Ltd
09.2016 - 11.2020
- Worked with Cheap O Air as travel agent and booked airlines tickets
- Helping customers to find the cheapest flight and suggest for insurance, rent a vehicle, and inform customers like changes like cancelled flights
- Responded immediately to clients questions, issues and complaints and find effective solutions when required
- Asked open ended questions to understand best client needs and determine the best travel offerings
- Take payments via credit and debit cards and handled all sensitive information with professionalism and discretion
Debt Collector
Tracmail India Pvt Ltd
04.2013 - 05.2014
- Met demands of busy collections groups by performing high volume of daily calls
- Processed payments over phone and set up recurring drafts
- Followed up with customers leveraging emphatetic and transparent communication to offer top quality assistance
- Conveyed current account information and obtained payments by using pre-scripted statements
- Helped new and existing customers with wide of debt collection and payment queries
- Documented discussions and actions in customer accounts and collections database
Associate in Operations
EXL (AT&T)
09.2011 - 11.2013
- Collected and validated risk information from businesses to and price assessments good judgement analytical skills
- Studied financial and economic trends to assess contributing affecting success of business
- Monitored loans to detect signs of financial distress or possible fraud
Education
B.A - Bachelor Program in Arts
International School for Management Excellence
01.2009
HSC -
Sangmeshwar College
01.2006
SSC -
Saint Joseph High School
01.2003
Skills
- Menu knowledge
- Point-of-sale operation
- Food presentation
- Table service
- Timeliness and efficiency
Personal Information
- Date of Birth: 03/26/87
- Nationality: Indian
- Marital Status: Married
Languages
- Hindi
- Marathi
- English
- Hindi
- Marathi
Timeline
Restaurant Waiter
East Street Cafe
04.2021 - Current
Travel Agent
Fareportal India Pvt Ltd
09.2016 - 11.2020
Debt Collector
Tracmail India Pvt Ltd
04.2013 - 05.2014
Associate in Operations
EXL (AT&T)
09.2011 - 11.2013
B.A - Bachelor Program in Arts
International School for Management Excellence
HSC -
Sangmeshwar College
SSC -
Saint Joseph High School