Sunil Kumar R
Bangalore
Summary
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
2020
2020
years of professional experience
Work History
Technical Engineering
B2X SERVICES SOLUTION INDIA PVT. LTD
- 12.2019
Team Leader
MARUTHI ASSOCIATES
- 06.2013
- Worked Team Leader as Revenue Assurance
Team Leader
MAGUS CUSTOMER DIALOG PVT LTD
Bangalore
04.2009 - 12.2012
- Worked as Team Leader DHL & Retention Inbound CS for 2years 8months Channel Partners of VODAFONE SOUTH LTD
Back End
VENTURE ASSOCIATION
Bangalore
02.2012 - 09.2012
- Company Overview: Airtel Credit and Collection Dept.
Front-End Executive
IKYA HUMAN CAPITAL SOLUTIONS
12.2019
- Company Overview: Telecom Support
Education
SSLC -
K.S.E.E.B
PUC -
B.Com - Commerce
Karantaka State Open University
Mysore Skills
- Package: MS Office
- Operation System : Windows 98, Windows 2000, Windows XP, Windows 7
- Good Verbal, Written and presentation skills
- Call Center Operations
- Teamwork and Collaboration
- Team Supervision
- Mentoring
- Evaluating Employee Work
- Client Support
- Leading Team Meetings
- Team assessment
- Giving Constructive Feedback
- Daily workflow improvement
- Performance Improvement
- Issue Resolution
- Flexible Schedule
Languages
English, Hindi, Kannada
Timeline
Front-End Executive
IKYA HUMAN CAPITAL SOLUTIONS
12.2019
Back End
VENTURE ASSOCIATION
02.2012 - 09.2012
Team Leader
MAGUS CUSTOMER DIALOG PVT LTD
04.2009 - 12.2012
Technical Engineering
B2X SERVICES SOLUTION INDIA PVT. LTD
- 12.2019
Team Leader
MARUTHI ASSOCIATES
- 06.2013
SSLC -
K.S.E.E.B
PUC -
B.Com - Commerce
Karantaka State Open University
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