Sunil PUNDIR
Dehradun
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
10
10
years of professional experience
Work History
Operation Manager
Decathlon Sports India Pvt. Ltd
Zirakpur, Chandigarh (The Biggest Store In India)
02.2024 - Current
- Process Building for Safety & Image. | SOD Score 92%.
- Strategy Building (Commercial Strategy) for Each Quarter. | Piloting Accuracy: +, -5% |Strategy Building for 130 Cr of Business in 2024, and 200 Cr in 2025.
- Cost Management : Staff, Building & Overhead Cost Management |Opex Ratio: 14%, Profitability: 8.3%,
- Leading Merchandising of the Store.| Quick Shop & SIBC Score: 85%.
- Developed and implemented operational procedures to ensure quality standards are met. |Developed four operation managers.
- Monitored and improved efficiency of processes, team performance, and customer service. | 11.5 Qty/hour/person in 2024.
Operations Manager
Decathlon Sports India Pvt Ltd.
Dwarka, Delhi
02.2023 - 01.2024
- Operational Trainings: Cashflow, Stock Flow, Inventory Management, Customer Relationship Management, DDD (Data-Driven Decisions).
- Supply-Flow: Analysis for the right stock before the peak season, taking decisions to increase the supply based on the stock performance.
- Operation Manager for opening 2 New Stores - Dwarka Connect and Dwarka Extension.
City Category Manager, Cycles | Non-NCR Stores
Decathlon Sports India Pvt. Ltd
Dehradun
11.2021 - 01.2023
- To ensure the teammates' training before the peak season. Team Training Program.| 94% Team.
- Making strategies collectively for better experience of Customers and Business Growth. | 103% Ambition Achieved in 2021.
- Planning for the Stock and Its Range based on the past experience of the Business, | 100% Offer Validation.
- Working closely with all the stores to have Healthy Margin, TO, and Quantities with Better ASP of Bikes. |
- Community Engagement: 100+ riders from each city, 4 mega events on a yearly basis, and responsible for 25+ Cr of business.
- Developed and implemented category strategies to increase market share for assigned categories.
- Analyzed sales data to identify opportunities for growth in specific product lines.
- Identified new products, vendors, and services that could benefit the organization.
Department Manager
Decathlon Sports India Pvt. Ltd.
Dehradun
02.2020 - 01.2023
- Responsible for 24.5% of TO Share to the Store.
- Team Training & Coaching : 100% Induction program, Responsible for team of 16 & Developed 3 Department Manager.
- Responsible for Quality of Merchandising.
Other Secondary Participations
Decathlon Sports India Pvt Ltd.
Dehradun
03.2019 - 01.2023
- In 2020, I led the SRFA (CSR Project) Project and Presented the Results to Decathlon CEO, India.
- Ship from Store Projects : Responsible for Catering Uttarakhand, Making Commercial decisions based on Pin-code analysis. Daily animation of Stock dispatched/ Pushed to warehouse/Bounce orders, Regular Inventory.
- Responsible for After Sales Service at Decathlon Dehradun (Led Team Workshop).
- B2B Sales : During Lockdown, We did 2.3 Cr of Business VS 3 Cr Ambition & Led the Team of 4 Teammates.
- Recruitment : Responsible for Company Presentation, ( 4 Universities & 10+ Store Recruitment Selection processes. )
Omni-Sport Leader ( Sales Associates )
Decathlon Sports India Pvt. Ltd
Dehradun
03.2019 - 01.2020
- Customer Acquisition & Retention: New Customer Share was 24.3% | Community of 100+ Cyclists | 4 Events on Quarterly basis.
- Merchandising: Maintaining the quality of layout on a regular basis. |SCF Score: 85%.
- Business Strategy Management : Responsible for Offer Selection, Commercial Planner and Local Sport Project & Y+3 Profitability.
- Tie up with the sports academies and develop a sports community near the catchment.
Teacher & Center Head
American Institute of English Language Pvt. Ltd.
Dehradun
06.2014 - 01.2019
Education
MBA -
Shobhit University
MA - English
Uttrakhand Open University
B.Com. -
D.A.V.(P.G.) College
Skills
- People Management and Development
- Merchandising
- Strategic and data-driven action (Excel, Google Sheets)
- Business Planning
- Inventory Management
- Customer retention and acquisition
- Recruitment and training
- Operation Management
Personal Information
Date of Birth: 07/27/93
Timeline
Operation Manager
Decathlon Sports India Pvt. Ltd
02.2024 - Current
Operations Manager
Decathlon Sports India Pvt Ltd.
02.2023 - 01.2024
City Category Manager, Cycles | Non-NCR Stores
Decathlon Sports India Pvt. Ltd
11.2021 - 01.2023
Department Manager
Decathlon Sports India Pvt. Ltd.
02.2020 - 01.2023
Other Secondary Participations
Decathlon Sports India Pvt Ltd.
03.2019 - 01.2023
Omni-Sport Leader ( Sales Associates )
Decathlon Sports India Pvt. Ltd
03.2019 - 01.2020
Teacher & Center Head
American Institute of English Language Pvt. Ltd.
06.2014 - 01.2019
MBA -
Shobhit University
MA - English
Uttrakhand Open University
B.Com. -
D.A.V.(P.G.) College
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