Sunil Raj S S
Bengaluru
Summary
Accomplished Head of Business Operations at Trawello Healthcare Services Pvt Ltd, adept in strategic development and workforce planning. Spearheaded process improvements, enhancing productivity and profitability. Demonstrated expertise in risk mitigation and corporate communications, fostering robust growth and operational excellence. Proven track record in leadership and budget forecasting, achieving significant company objectives.
Overview
15
15
years of professional experience
Work History
Head of Business Operations
Trawello Healthcare Services Pvt Ltd
Bengaluru
08.2023 - Current
- Identified key objectives to re-establish long term plans to meet goals.
- Mitigated business risks by working closely with staff members and assessing performance.
- Managed company operations, providing first-class customer service and cost-effective management of resources while promoting revenue, profitability and production growth.
- Imparted leadership, direction and strategic planning for business unit operations.
- Collaborated with professionals to facilitate new process improvements enabling company to meet business objectives.
Sales Manager
Samriddhi Aluminium Pvt Ltd
Bengaluru
06.2021 - 07.2023
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Supported sales team members to drive growth and development.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Developed and implemented sales strategies to increase market share.
Operations Manager
Forethought Ventures Pvt Ltd
Bengaluru
12.2016 - 05.2021
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Negotiated contracts with vendors and service providers, securing favorable terms.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Built strong operational teams to meet process and production demands.
Quality Analyst
Frisco mPulse Pvt Ltd
Bengaluru
01.2010 - 11.2016
- Assisted in the development of Quality Assurance procedures and protocols.
- Analyzed customer complaints regarding product issues and provided solutions as needed.
- Maintained quality assurance procedure documentation.
- Produced test scripts for new automated software testing rounds.
- Met project scope and delivery dates by planning optimal testing schedules.
- Ensured compliance with company standards, regulations and procedures related to quality control.
Education
Bachelor of Science - Microbiology
Vijaya College
BengaluruSkills
- Workforce planning
- Corporate communications
- Productivity optimization
- Strategic development
- Budget forecasting
- Risk mitigation
Timeline
Head of Business Operations
Trawello Healthcare Services Pvt Ltd
08.2023 - Current
Sales Manager
Samriddhi Aluminium Pvt Ltd
06.2021 - 07.2023
Operations Manager
Forethought Ventures Pvt Ltd
12.2016 - 05.2021
Quality Analyst
Frisco mPulse Pvt Ltd
01.2010 - 11.2016
Bachelor of Science - Microbiology
Vijaya College
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