Sunil V
Bangalore
Summary
Dynamic Financial Control Associate with proven expertise at Wells Fargo in control testing, risk, and issue assessment. Skilled in Excel reporting and effective communication, I excelled in delivering quality assessments and enhancing team efficiency, contributing to improved internal controls and compliance. Recognized for my ability to drive results and foster collaboration.
Overview
14
14
years of professional experience
Work History
Financial Controls Associate
WELLS FARGO
Bengaluru
09.2022 - Current
- Part of the COSO testing team (Internal Audit), working on DEA, interim, and rollforward testing on internal controls and processes.
- Providing input on the efficiency of the procedures and the effectiveness of internal controls, COSO, and RCSA risk related to controls.
- Identifying and documenting internal controls to mitigate the risk and related controls.
- Enable implementation of the Issue Management Policy by performing COSO Issue assessments to determine financial and/or regulatory impact, or control deficiencies/operating ineffectiveness.
- Monthly and quarterly reporting of Issue and corrective action status in the Issue life cycle, and data quality reviews to adhere to documentation standards.
- Interacting with different levels for review (control owner, process owner, IT heads) of the controls.
- Performed consolidated weekly issue assessment reports to identify new issues on a weekly basis for the banking-based line of business.
- Providing a quality conclusion for assessments performed on the issues that have impacts on financial risk, regulatory reports, control environments, and COSO policy.
Sr. Financial Analyst
Standard Chartered Bank Pvt Ltd.
Bengaluru
05.2019 - 02.2022
- Invoice processing and Checking for payments across multiple location, which includes both Local and Foreign currency payments.
- Managing daily Allocations and ensure utilization of Team efficiency.
- Follow up's with the team members, by sending the Production and TAT report on daily basis to ensure timely completion.
- Work on various reports for the management like Daily Internal Errors, Billing TAT, etc..
- Conducting team meetings and briefing about process updates.
- Rewarded for best in Quality and production within span of a year.
Client Service Analyst
Tangoe India Softek Services Pvt Ltd
Bengaluru
06.2017 - 05.2019
- Worked to deliver the highest level of client service possible.
- Batch allocation and clearing invoice batches on weekly basis for payments process.
- Handling the queries and escalation raised in Service-now(SNOW) on absence of Team lead.
- Reconcile the transactions using Command Platform.
- Analyze the past due notices and give a clear research based on the notice.
- Part of Transition and Training folks on US based integrated platform.
- Preparing reports and trackers based on Volumes specific to carrier and consolidating to share with client.
- Managing the monthly deactivated report of service line which are canceled and no payments are charged in addition by Vendor.
DELL Consultant
Sutherland Global Services
Bengaluru
09.2015 - 05.2017
- Worked to ensure a positive and hassle-free customer experience.
- Processing complex orders that goes on hold (Rework Team).
- Data collation of the assigns status and sending a complete report throughout.
- Verifying the orders placed by OP to maintain the quality.
- Mentoring team on clarifying the Quote and PO issues.
- Part of UAT testing and resolving queries of technical teams before system Go-Live in production for Dell Sales Application.
Senior Customer care Officer
Concentrix (CONVERGYS)
Bengaluru
11.2014 - 05.2015
- Resolving the Customers Billing Queries.
- Responsible to sell the products of AT&T.
- Offer AT&T U-Verse Home Entertainment services to customers i.e. TV, Internet, Home phone and Cellphone Services.
- Responsible to sell DIRECTV to the customers, who are not eligible for U-verse services.
- Maintain 100% crift on the satisfying customer feedback.
Senior Executive
Infosys BPM Ltd.
Bengaluru
02.2012 - 02.2014
- Processing the ARM Verification, Pre & Post Board Audits for the US residential mortgage process.
- Preparing the weekly production & Quality reports for the team.
- Update the team on workflow and targets to be completed.
- Mentoring the new staff and helping them to improve production and quality numbers.
Education
Bachelor of Business Mngt - Finance
St Claret Degree College
Bengaluru11.2011
Skills
- Internal control testing
- Issue assessment
- Effective testing of design and operation
- Microsoft Office proficiency
- Communication skills
Languages
English
First Language
Tamil
Upper Intermediate
B2
Hindi
Intermediate
B1
Telugu
Elementary
A2
Timeline
Financial Controls Associate
WELLS FARGO
09.2022 - Current
Sr. Financial Analyst
Standard Chartered Bank Pvt Ltd.
05.2019 - 02.2022
Client Service Analyst
Tangoe India Softek Services Pvt Ltd
06.2017 - 05.2019
DELL Consultant
Sutherland Global Services
09.2015 - 05.2017
Senior Customer care Officer
Concentrix (CONVERGYS)
11.2014 - 05.2015
Senior Executive
Infosys BPM Ltd.
02.2012 - 02.2014
Bachelor of Business Mngt - Finance
St Claret Degree College
Languages
- English
- Kannada
- Tamil
- Hindi
- Telugu
Personal Information
- Date of Birth: 10/30/90
- Nationality: Indian
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