SUNIL KUMAR YADAV

• Scheduling, managing and coordinating releases across multiple applications within various portfolios across different teams and projects.
• Constructing release calendar for different projects to have centralized view of all releases.
• Manage and mitigate risks and resolve issues regarding release quality and schedule.
• Continuously monitor projects and provide reports about their progress.
• Ensuring all team members are adhering to engineering best practices as well as enforcing DevOps policies in all stages.
• Monitoring release process and collecting feedback from different teams as well as customers for review.
• Making improvements on a regular basis to release process.
• Closely work with Devops team for CI/CD and automation to improve release process.
• Managing complete Release strategy including Branching and code merge strategy

• Managing end to end Project Management for Transformation Project
• Creating Project plan, Business case, PID, Milestone plan
• End to end Project tracking and monitoring.
• Managing customer expectation for project.
• Application owner for add on services like WFM, Call recording and Outbound Dialer.
• Define strategy and roll out plan.
• Service transition and deliver to Operation team after successful migration.
• Responsible for managing migration of contact center to Cisco platform.
• Provide complete design solution for CCI OE migration including procurement of Switch and circuit requirement from 3rd party.
• Perform cost effective solutions including creation and presentation of cost cases to customers and stakeholders.
• Deliver architectural presentations and consultations to customers and Allianz management.
• Create technical solution proposal document and network diagram.

Voice-Project Manager of Metropolitan Life Account for AT&T to provide and deliver complete network solution design to meet:

• Customer business requirements.
• Customer and ATT audit requirements.
• Customer and ATT standards and strategies.

Additionally, Working as Team Lead for Account - Orange Business Services and with expertise in handling different sub-function with team of 17 members.

• End to End Voice Provisioner - Traffic Management for Network Creation.
• Global Voice and Mobile Operations.
• Voice Performance Management Group - Independently handling Voice Capacity Performance Team and is responsible for monitoring both INDIA and INTERNATIONAL Network of TCL.