Summary
Overview
Work History
Education
Skills
Software
Additional Information
Timeline
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Sunil Kumar Sharma

Sunil Kumar Sharma

System Administrator
New Delhi

Summary

Reliable System Administrator provides 24/7 oversight of valuable data and technological assets. Trusted to safeguard cybersecurity, employee privacy and business continuity. Serves as first line of defense against technical interruptions and unwanted intrusions.

Overview

10
10
years of professional experience
7
7
years of post-secondary education
3
3
Languages

Work History

System Administrator

SMC Insurance Broker Pvt Ltd
New Delhi
02.2022 - Current
  • Monitor network and FortiGate firewall
  • Create policy on firewall
  • Handling Kaspersky Antivirus server and monitor
  • Responsible for Users AD and email related issues like User ID’s, Password
  • Authentication
  • Vlan configuration according to the process
  • Create users AD account and email Id on AD and mail server
  • Installation and troubleshooting of OS such as Windows 7, 8, 10, Ubuntu 18.04 and 20.04
  • Installation and troubleshooting of Office applications such as MS office 2010, 2013, 2016, 2019 and Office 365
  • Configure/Troubleshoot Microsoft Outlook/Thunderbird POP3/IMAP
  • Installation of office equipment such as computer, printer, scanner, Xerox machine etc
  • Taking backup through Veritas backup of Users Desktop/Laptop, Databases and servers
  • Responsible for vendor co-ordination
  • Bill processing of New Purchased assets,
  • PRI, ILL and P2P Link
  • Monitoring ILL, P2P and PRI status
  • Worked

Senior Helpdesk engineer

Jindal intellicom ltd
New Delhi, New Delhi
08.2018 - 02.2022
  • Installation and troubleshooting of Dialer applications such as Aspect, X-Lite and
  • Avaya
  • Configure X-Lite, Avaya and also an IP phone (Grand stream)
  • Responsible for Users AD and email related issues like User ID’s, Password
  • Authentication
  • Vlan configuration according to the process
  • Create users AD account and email Id on AD and mail server
  • Installation and troubleshooting of OS such as Windows 7, 8, 10, Ubuntu 18.04 and 20.04
  • Installation and troubleshooting of Office applications such as MS office 2010, 2013, 2016, 2019 and Office 365
  • Configure/Troubleshoot Microsoft Outlook/Thunderbird POP3/IMAP and exchange account related issues
  • Installation of office equipment such as computer, printer, scanner, Xerox machine etc
  • Responsible for AVG Antivirus updating and patch management for Windows computers in organization
  • Worked with Smile computer in Siwan (Bihar) as a Computer and network

Computer Hardware and Network Technician

Smile Computer
Siwan, Bihar
03.2017 - 07.2018
  • Installation of office equipment such as computer, printer, scanner, Xerox machine etc
  • Installation of Windows like Windows 7, Windows Vista, Windows 8 and
  • Windows 10 and MS office 2007, 2010
  • Installation and configuration of Microsoft Outlook
  • Inspect cable lines to ensure that they are intact and working optimally
  • Troubleshoot computer software and hardware issues and make repairs and perform scheduled updates
  • Installation and configure of intercom system and CCTV camera
  • Worked with Saudi Airlines Cargo Co LLC
  • (S.A.C.C.) in (King Fahad International
  • Airport) Saudi Arabia-Dammam as a

Sales Agent

Saudi Airlines Cargo Company
Dammam , Saudi Arabia
12.2014 - 01.2017
  • Issued Air- waybill for direct cargo sales & air-mail companies/customers of Saudi airline Cargo Company, handled emails, made daily report for all cargo sales & air- mail and processed all Cargo agency request for cargo booking and their problems
  • Worked on software like Cargo-spot, M.S -Outlook and M.S-office

Desktop support technician

Genpact Ltd
Gurgaon
10.2012 - 11.2014
  • Installation of office equipment such as computer, printer, scanner, Xerox machine etc
  • Troubleshooting of computer, network device and another machine
  • Installation and configure of intercom system
  • Installation of CCTV camera

Education

10th -

Bihar School Examination Board Patna
Siwan
01.2005 - 06.2006

Intermediate - Commerce

Bihar School Examination Board Patna
Chapra Bihar
06.2006 - 07.2008

Bachelor of Science - Information Technology

Bihar School Examination Board Patna
Chapra
08.2009 - 08.2012

Skills

Experience in handling Server, Fortigate firewall and Knowledge of VMware

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Software

Windows and Linux, Microsoft office, My Sql, MS sql, Libra Office, Open office etc

Additional Information

Passport Details:

Passport number R1111912

Validity: Till 2027

Issued: Patna (India)

DOB: 05 Feb 1992

Timeline

System Administrator

SMC Insurance Broker Pvt Ltd
02.2022 - Current

Senior Helpdesk engineer

Jindal intellicom ltd
08.2018 - 02.2022

Computer Hardware and Network Technician

Smile Computer
03.2017 - 07.2018

Sales Agent

Saudi Airlines Cargo Company
12.2014 - 01.2017

Desktop support technician

Genpact Ltd
10.2012 - 11.2014

Bachelor of Science - Information Technology

Bihar School Examination Board Patna
08.2009 - 08.2012

Intermediate - Commerce

Bihar School Examination Board Patna
06.2006 - 07.2008

10th -

Bihar School Examination Board Patna
01.2005 - 06.2006
Sunil Kumar SharmaSystem Administrator