Windows and Linux, Microsoft office, My Sql, MS sql, Libra Office, Open office etc
Sunil Kumar Sharma
System Administrator
New Delhi
Summary
Reliable System Administrator provides 24/7 oversight of valuable data and technological assets. Trusted to safeguard cybersecurity, employee privacy and business continuity. Serves as first line of defense against technical interruptions and unwanted intrusions.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
System Administrator
SMC Insurance Broker Pvt Ltd
New Delhi
02.2022 - Current
- Monitor network and FortiGate firewall
- Create policy on firewall
- Handling Kaspersky Antivirus server and monitor
- Responsible for Users AD and email related issues like User ID’s, Password
- Authentication
- Vlan configuration according to the process
- Create users AD account and email Id on AD and mail server
- Installation and troubleshooting of OS such as Windows 7, 8, 10, Ubuntu 18.04 and 20.04
- Installation and troubleshooting of Office applications such as MS office 2010, 2013, 2016, 2019 and Office 365
- Configure/Troubleshoot Microsoft Outlook/Thunderbird POP3/IMAP
- Installation of office equipment such as computer, printer, scanner, Xerox machine etc
- Taking backup through Veritas backup of Users Desktop/Laptop, Databases and servers
- Responsible for vendor co-ordination
- Bill processing of New Purchased assets,
- PRI, ILL and P2P Link
- Monitoring ILL, P2P and PRI status
- Worked
Senior Helpdesk engineer
Jindal intellicom ltd
New Delhi, New Delhi
08.2018 - 02.2022
- Installation and troubleshooting of Dialer applications such as Aspect, X-Lite and
- Avaya
- Configure X-Lite, Avaya and also an IP phone (Grand stream)
- Responsible for Users AD and email related issues like User ID’s, Password
- Authentication
- Vlan configuration according to the process
- Create users AD account and email Id on AD and mail server
- Installation and troubleshooting of OS such as Windows 7, 8, 10, Ubuntu 18.04 and 20.04
- Installation and troubleshooting of Office applications such as MS office 2010, 2013, 2016, 2019 and Office 365
- Configure/Troubleshoot Microsoft Outlook/Thunderbird POP3/IMAP and exchange account related issues
- Installation of office equipment such as computer, printer, scanner, Xerox machine etc
- Responsible for AVG Antivirus updating and patch management for Windows computers in organization
- Worked with Smile computer in Siwan (Bihar) as a Computer and network
Computer Hardware and Network Technician
Smile Computer
Siwan, Bihar
03.2017 - 07.2018
- Installation of office equipment such as computer, printer, scanner, Xerox machine etc
- Installation of Windows like Windows 7, Windows Vista, Windows 8 and
- Windows 10 and MS office 2007, 2010
- Installation and configuration of Microsoft Outlook
- Inspect cable lines to ensure that they are intact and working optimally
- Troubleshoot computer software and hardware issues and make repairs and perform scheduled updates
- Installation and configure of intercom system and CCTV camera
- Worked with Saudi Airlines Cargo Co LLC
- (S.A.C.C.) in (King Fahad International
- Airport) Saudi Arabia-Dammam as a
Sales Agent
Saudi Airlines Cargo Company
Dammam , Saudi Arabia
12.2014 - 01.2017
- Issued Air- waybill for direct cargo sales & air-mail companies/customers of Saudi airline Cargo Company, handled emails, made daily report for all cargo sales & air- mail and processed all Cargo agency request for cargo booking and their problems
- Worked on software like Cargo-spot, M.S -Outlook and M.S-office
Desktop support technician
Genpact Ltd
Gurgaon
10.2012 - 11.2014
- Installation of office equipment such as computer, printer, scanner, Xerox machine etc
- Troubleshooting of computer, network device and another machine
- Installation and configure of intercom system
- Installation of CCTV camera
Education
10th -
Bihar School Examination Board Patna
Siwan 01.2005 - 06.2006
Intermediate - Commerce
Bihar School Examination Board Patna
Chapra Bihar 06.2006 - 07.2008
Bachelor of Science - Information Technology
Bihar School Examination Board Patna
Chapra 08.2009 - 08.2012
Skills
Experience in handling Server, Fortigate firewall and Knowledge of VMware
Responsible for patch management of windows Systems
Responsible for ADDS, DNS, DHCP, WDS, Print Server
Remote Support: RDP, Putty, Telnet, Team Viewer, AmmyAdmin, Any desk and Radmin
Software: Microsoft Office 2010, 2013, 2016, 2019 Office365, Kaspersky and Seqrite endpoint Antivirus and Utility Software
Operating Systems: Microsoft OS (Windows 7, 8, 10) Ubuntu
Windows Server 2012 Cisco Router and Switch Configuration, CCTV, Fortigate firewall
CCNA R&S, MCSA Training and MySQLSoftware
Additional Information
Passport Details:
Passport number R1111912
Validity: Till 2027
Issued: Patna (India)
DOB: 05 Feb 1992
Timeline
System Administrator
SMC Insurance Broker Pvt Ltd
02.2022 - Current
Senior Helpdesk engineer
Jindal intellicom ltd
08.2018 - 02.2022
Computer Hardware and Network Technician
Smile Computer
03.2017 - 07.2018
Sales Agent
Saudi Airlines Cargo Company
12.2014 - 01.2017
Desktop support technician
Genpact Ltd
10.2012 - 11.2014
Bachelor of Science - Information Technology
Bihar School Examination Board Patna
08.2009 - 08.2012
Intermediate - Commerce
Bihar School Examination Board Patna
06.2006 - 07.2008
10th -
Bihar School Examination Board Patna
01.2005 - 06.2006