Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Education and Training
Work Preference
Languages
Interests
Work Availability
Timeline
Generic
Sunilraj Kanagaraj

Sunilraj Kanagaraj

Mumbai

Summary

Operations leader with a proven track record at ByteDance, specializing in trust and safety. Expertise in risk management, cross-functional collaboration, and policy development to improve user safety and privacy. Skilled in training program design and effective communication across diverse teams.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations

Bytedance
03.2022 - Current
  • Managed daily team operations, and monitored workflows to identify and mitigate risks.
  • Developed and enforced policies for addressing policy violations in coordination with legal, compliance, and product teams.
  • Partnered with cross-functional teams to enhance trust and safety tools, enabling rapid response to emerging threats and online abuse trends.
  • Delivered online training sessions on processes, products, policies, and onboarding.
  • Facilitated regular cross-functional meetings to ensure consistent policy interpretation and application.
  • Resolved policy escalations to maintain alignment with organizational objectives.

Process Trainer

Genpact
05.2019 - 03.2022
  • Trained and onboarded new hires for live production workflows.
  • Developed a support system to streamline floor operations.
  • Analyzed user data to track daily activity trends and platform engagement.
  • Moderated and curated content to ensure compliance with quality and community standards.
  • Monitored state news and events to provide timely platform updates.
  • Identified opportunities to optimize operational workflows.
  • Evaluated user data for compliance with community guidelines.
  • Advised users on content strategy to drive creativity and engagement.
  • Contributed to community initiatives, promoting a safer, and more engaging platform environment.

Logistics Executive

Chesa Dental Care service Ltd
12.2017 - 05.2019
  • Optimized transportation through strategic planning of daily dispatches.
  • Maintained accurate dispatch records using C-Biz.
  • Resolved in-transit issues to ensure timely deliveries.
  • Communicated dispatch details to consignees via email and phone.
  • Managed inbound and outbound logistics operations.
  • Tracked incoming materials using the inward entry register.
  • Handled monthly transporter payments.
  • Supervised a two-member team at the Bangalore head office.
  • Negotiated cost-effective agreements with transporters.
  • Reduced transportation costs by 50% through strategic planning and analysis.

Procurement Engineer

Propel Valves Pvt ltd
09.2015 - 02.2017
  • Managed operations across Purchasing, Stores, and Logistics.
  • Analyzed valve assembly requirements to maintain uninterrupted production.
  • Maintained accurate records and data flow using Excel.
  • Implemented vendor onboarding strategies to reduce costs and lead times.
  • Negotiated with vendors to secure competitive pricing.
  • Coordinated timely material procurement with vendors.
  • Optimized inventory levels to support continuous production.
  • Oversaw dispatch operations, and supervised material deliveries.
  • Informed consignees of dispatch details via email and phone.

Education

Bachelor of Engineering - Mechanical Engineering

Karpagam University
06-2015

Skills

  • Trust and Safety Operations
  • Cross-functional collaboration
  • User privacy and data security
  • Risk Management
  • User safety
  • Analytical Tools and Reporting (eg, dashboards, metrics)
  • Training development
  • Logistics management
  • Vendor negotiation
  • Team leadership
  • Problem solving
  • Effective communication
  • Project management
  • Quality assurance
  • Operations leadership

Accomplishments

  • Spot bonus award winner for Q1 2023 financial year

Certification

Lean Certified (Green Belt)

Education and Training

other

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureCareer advancement

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Telugu
Elementary (A2)
Kannada
Advanced (C1)

Interests

Video Games

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Operations

Bytedance
03.2022 - Current

Process Trainer

Genpact
05.2019 - 03.2022

Logistics Executive

Chesa Dental Care service Ltd
12.2017 - 05.2019

Procurement Engineer

Propel Valves Pvt ltd
09.2015 - 02.2017

Bachelor of Engineering - Mechanical Engineering

Karpagam University

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Sunilraj Kanagaraj