Sunita Arya
New Delhi
Summary
Results- driven Business Professional with 5+ years of multidepartment expertise in sales, Training,Hr,Marketing. Proven ability to drive organizational growth by aligning talent development and operational efficiency. Passionate about becoming a strategic pillar for company success by identifying opportunities, optimizing processes and High - performance culture.
Overview
6
6
years of professional experience
Work History
Chief of Staff
Razorbill Pvt Ltd
01.2024 - 03.2025
- Built and managed processes for tracking and monitoring department performance.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
- Supporting day-to-day operations, including coordinating tasks, managing schedules, and ensuring smooth workflows.
- Reviewing the paid advertisement across platforms like Shopify, Facebook, and Instagram and ensuring the ROI and ROAS match The company Requirements.
- Ensuring that Quality leads are generated across platforms like shopify and Facebook.
- coordination with the Hr Department for the Proper Headcount and employee Retention.
- Coordination with the Training Department for the ongoing batch and refresher Training.
Sales and Operations Manager
Razorbill Pvt Ltd
11.2021 - 12.2023
- Planning the monthly sales target and incentive plan for the sales Team
- Sharing the Sales Plan with the sales team and the Team Leader / Assistant floor manager for Implementation.
- Checking the day to day workflow of the Team Leader, whether she/he is achieving the sales target or not and taking the necessary action.
- One-to-one discussion with the sales team for their monthly performance and achievements.
- coordination with other departments for their specific work role in the Monthly sales like Hr,marketing, Training,Dispatch and service Department.
Training Manager
Razorbill Pvt Ltd
01.2020 - 10.2021
- Preparing the Training Agenda for the upcoming batch with all the necessary details.
- Preparing the content for the classroom training and the on-the-job training.
- Data management for the trainees with the help of MIS.
- Review and analyze the performance during the training period and ensure productivity.
- certify the trainees on their last day of training to their reporting manager
- Refresher training with the help of departmental Head and find out the gapes and prepare the module for the refresher training.
Business Development Executive
Razorbill Pvt Ltd
08.2019 - 12.2019
- Achieving the monthly and weekly Target as per the company norms.
- maintaining the quality of calls and sales funnel to achieving the sales target.
- Proper Data management with the help of the seniors.
- Achieving the cross and reference selling Targets.
- Taking the customer feedback.
Education
Master of Commerce - Commerce
Delhi University
New Delhi02-2020
Bachelor of Commerce - Commerce
Delhi University
New Delhi02-2018
Skills
- Process improvement and optimization
- Cross functional leadership
- Data Visualization and Data mapping
- Report analysis
- Team coordination and Delegation
- Strategic planning and execution
Languages
Hindi
English
Timeline
Chief of Staff
Razorbill Pvt Ltd
01.2024 - 03.2025
Sales and Operations Manager
Razorbill Pvt Ltd
11.2021 - 12.2023
Training Manager
Razorbill Pvt Ltd
01.2020 - 10.2021
Business Development Executive
Razorbill Pvt Ltd
08.2019 - 12.2019
Master of Commerce - Commerce
Delhi University
Bachelor of Commerce - Commerce
Delhi University
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