Sunita Jadhav
Pune
Summary
IT Professional with 12+yrs of experience in Release Management, Change Management, Production Deployments, Test Environment Management(TEMS) in Banking and Telecom domains. Expertise in leading end-to-end release lifecycles, co-coordinating cross-functional teams, managing the complex production releases ensuring the successful delivery across the multiple applications. Strong background in release planning, release calendar management, change governance, risk assessment, stakeholder communication, deployment co-ordination, rollback planning and post-release validation.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Release Manager
Infosys Ltd.
Pune
08.2023 - Current
- Planning Phase: Preparing, maintaining and publishing the Release Calendar. Coordinating with stakeholders for the requirements, inputs and defining the scope of each release.
- Development Phase: Tracked code freeze and monitored build status to ensure timely delivery.
- Testing Phase: Managing the environment readiness, regression and performance testing. Tracking the test execution progress and ensuring all defects have been closed. Obtaining QA Signoff, UAT(Business)Signoff.
- Deployment Readiness Phase: Create the CRQs/Change Requests, prepare release runbooks, detailed implementation plan that includes resource tracking and scheduling. Rollback plan validation. Leading the release readiness review meetings to ensure all teams are aligned and on track.
- Change CAB approval Phase: Presented Changes CRQs to CAB board, discussed dependencies, risks, and impact to secure CAB approval.
- Coordinated Go-No Go calls prior to release day to confirm readiness for deployment.
- Led the Go-Live activity, monitored the release progress and addressed issues during the release.
- Incident Management: If release fails open incident and track to the resolution. Open War Room with Developers, QAs, Operation team to facilitate on issue and fix.
- Post Release validation: Arranged Post Implementation Review (PIR) meetings to document challenges faced during release and incorporate improvements.
- Client – Telstra
Release Manager-Telstra
Ampcus Tech Private Ltd
11.2022 - 08.2023
- Worked as Release Manager for Australian client Telstra. Its E-Commerce business application delivering the Product & Offer Management to customers ensuring a wide variety of Mobile devices and electronic accessories.
- Handed E2E release lifecycle for Enterprise Product Catalog Fast pass releases.
- Remote
Test Environment Manager
Tata Consultancy Services, Ltd.
Pune
01.2020 - 11.2022
- Creating IBM MQ Queues for establishing relationship with connecting different partners. Creating Kafka topics for storing messages.
- Handling Test Environment management for 25+ Applications and 100+ servers Deploying Releases in non PROD UAT/NFT environments, providing environments for Regression/Integration testing.
- Maintaining Test Environment availability and stability Performing Housekeeping/Health Check activities while supporting testing.
- Co-coordinating with Middleware support team for managing 3-tier application(web-App-DB) Troubleshooting of issues using Kibana for logs analysis.
- Performed Automation work: Created Autosys jobs for Auto trigger jobs Maintaining Release Tracker after each release in SIT/UAT/NFT/PROD. Involved in ITRS/Geneos onboarding.
- Client – Citi
Release and Test Environment Manager
Tata Consultancy Services, Ltd.
Pune
02.2014 - 08.2019
- Skilled in managing end to end release lifecycle.
- Building up IT release calendar by discussing with other portfolios managers. Identifying and mitigating release risk that affect release scope, schedule and quality. Communicate all key project plans, and changes to requirements, schedule, quality plans and scope.
- Measure and monitor progress to ensure timely release. Worked closely with developers, stakeholders and testers to ensure releases are delivered on time and with best practice. Prepare release content, implementation plans, runbook. Create Change Request, represent changes in CAB meeting. Arrange QA and UAT Sign offs.
- Set up Release readiness review call. Go-No Go check.
- Lead Go-Live activities on release day. Open War room for the release day and track the progress and issues.
- Handled Hot-fixes, emergency releases.
- Prepare Post implementation Review to note issues. Manage release documentation.
- As part of TEMS handled non production environments availability, stability, deployments, monitoring.
- Client- Credit Suisse
Education
Bachelor of Mechanical Engineering -
SVERI’s College of Engineering
Pandharpur06-2013
Skills
- Banking Domain
- Release Management
- Change Management
- Agile Methodologies
- SDLC Processes
- ITIL
- ServiceNow
- JIRA
- Confluence
- IBM MQ
Certification
ITIL 4 Foundation Certificate in IT Service
Timeline
Release Manager
Infosys Ltd.
08.2023 - Current
Release Manager-Telstra
Ampcus Tech Private Ltd
11.2022 - 08.2023
Test Environment Manager
Tata Consultancy Services, Ltd.
01.2020 - 11.2022
Release and Test Environment Manager
Tata Consultancy Services, Ltd.
02.2014 - 08.2019
Bachelor of Mechanical Engineering -
SVERI’s College of Engineering