Sunita Meher
Bangalore
Summary
Having 6 years of Experience and a demonstrated history of working in the financial services industry. Skilled in payment Reconciliation and settlement, process automation, Nodal reconciliation, stakeholder management, Revenue leakage and control, SQL and MS Office. Professional with a PGDM in Accounting and Finance from United School of Business Management (USBM), Bhubaneswar.
Overview
6
6
years of professional experience
Work History
Specialist-Payment
Acko Technology And Services Pvt Ltd
04.2023 - 11.2024
- Enhanced and streamlined the payment lifecycle for ACKO Drive.
- Automated the payment process which reduced 95% of manual effort.
- Ownership of payment operation and managing vendor outstanding analysis and closure.
- Reconciliation of Cards(Debit and Credit Card),Net banking and wallet transaction on daily basis and conducting testing for a newly integrated bank.
- Maintaining bank statement and payment gateway wallet reconciliation, ensuring accurate tracking of balances.
- Define process setup and workflow/SOP of various activities.
- Handling Chargeback recon and overdraft report.
- Managed customer and client escalations with efficiency.
- Ensuring that the commissions are charged as per the agreed commercials with the bank and payment gateway.
- Implemented measures to control risk and prevent revenue leakage.
- Collaborating closely with internal teams (business, finance, tech, and product) and external vendors.
- Leading stakeholder engagement.
- Responsible for month end closing report.
Associate- Payment Operation
Zest Money
12.2021 - 04.2023
- Performing active and closed EMI Payment Reconciliation.
- On daily basis reconciling Payment Gateway’s MIS file with system file.
- Reconciling on customer payment receivable Vs Lender settlement.
- Reconciling on lender MIS Vs Zest Money MIS.
- Responsible for open Item analysis and closure.
- Preparing each month collection report and month end closure.
- Preparing revenue billing and responsible for control revenue leakage.
- Reconciliation of Cards(Debit and Credit Card),Net banking and wallet transaction on daily basis.
- Bank statement reconciliation- tracking of opening and closing balance.
- Coordination with the Tech team on the resolution of open items where due to system limitation issue occur.
- Working closely with various internal groups (Business team, Lending Partnership team, Merchant Partnership team) and ensure timely escalation and resolution of issue.
Process Associate
Capgemini India Private Ltd
11.2018 - 10.2021
- Performing daily Payment gateway Reconciliation.
- On Daily basis Matching settlement Mis File with Bank Statement.
- Responsible for Open Item Working.
- Ensuring the commission are charged as per the agreed commercials with the Payment Gateway.
- Verification and validation of the payment gateway commissions with Invoice.
- Customer refund via gateways portal.
- Quality check performance on Daily basis.
- Coordinate with clients for issue in transactions.
- Month end closing report.
Education
PGDM -
United School Of Business Management, AIMA
2018
Bachelor - Commerce
Gangadhar Meher autonomous College (Sambalpur University
2013
Skills
- Automation
- Reconciliation and Settlement
- Process Improvement
- Control Revenue Leakage
- StakeHolder management
- MS Office
- SQL
Accomplishments
- Received the Excellent Award twice within a single year of tenure in ACKO.
- Received Rising star Award in Capgemini.
- Received High Flyer Award in Zest money.
Timeline
Specialist-Payment
Acko Technology And Services Pvt Ltd
04.2023 - 11.2024
Associate- Payment Operation
Zest Money
12.2021 - 04.2023
Process Associate
Capgemini India Private Ltd
11.2018 - 10.2021
Bachelor - Commerce
Gangadhar Meher autonomous College (Sambalpur University
PGDM -
United School Of Business Management, AIMA
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