Seeking a challenging and dynamic career this will fully utilize my knowledge, ability & experience. I see myself as a sincere practical, hardworking & self-motivated with ability to achievement set objective independently.
Overview
8
8
years of professional experience
Work History
Agency Development Manager
AXISMAX LIFE INSURANCE C0 LTD
04.2023 - Current
Develop various sources of agent hiring & build a team of agent & agent pipe line.
Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
Implementation of MNYL GOLD process and adhere to the business norms
Follow agent 9 pointer hiring mechanism & other hiring norms
Ensure product knowledge by MNYL ways of training
Field demonstration (FOD’s)
Development of agent prospecting habits, calling habits and work habits.
Work with agent on planning and reviewing of activities and goals.
Identify the training needs of the agent and work with Trainers to improve the same
Achievement of monthly, quarterly & yearly business plans.
Improve agent productivity & persistency by regular PRP/IID/GID etc…
Ensure companies product mix sales ration and adhere to the business norms.
Maintain agent pro activity as per business plan
Be MNYL brand ambassador & a customer champion
Follow MNYL sales practice to develop deep customer loyalty
Hold periodical customer meet to understand customer pulse & need
Ensure customer queries are responded to satisfactorily as per MNYL standard.
Wealth Relationship Manager
FINCARE SMALL FINANCE BANK LTD
02.2022 - 03.2023
Monitor and address HNI clients banking and Investment requirements
Use financial acumen and investment expertise to review a client’s personal data, align clients need through superior service, seamlessly align service delivery for enhanced experience; thereby helping the client reach short term and long term investment goals
Focus on business development across liabilities, assets & fee to sustain and achieve growth in relationship value, revenues & improved client stickiness
Achievement of product-wise targets and cross selling products as per the demographic, lifestyle and risk profiling
Formulate outbound and inbound sales plan to acquire new HNI Clients for increasing customer base of the portfolio
Conduct risk profiling of all mapped clients and showcase investment products as per the Client risk profile
Ensuring client contractibility at all times through updating of latest contact details in all necessary systems. Regular contact with all mapped clients through weekly / monthly calls
Resolution of queries for all managed clients within TAT specified
Collaborated with other team members to develop customized solutions for clients' wealth management needs.
Senior sales officer
IDFC FIRST BANK LTD
10.2020 - 12.2021
Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
Proactive registration and activation of acquired customers to direct banking channels
Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
Assist and support the Sales Manager in catchment mapping and scoping exercise
Provide regular feedback to SM / RM on opportunities and customer needs
Ensure adherence to selling norms and SOPs defined by the organization
Ensure strict compliance with internal guidelines and external regulations
Ensure quality sourcing in line with the Bank's policy
High degree of market awareness and understanding of customer's needs
Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
Branch Sales Officer
HDFC BANK LTD
05.2019 - 09.2020
Ensure quality new acquisition on CASA for Resident/Non Resident accounts, Demat, HSL, Credit cards through Referrals from cold calls in the catchment area.
Penetration of FD to existing and new customers.
Ensure quality customer service is delivered.
Meet productivity norms defined through support of channels and own efforts.
Lead generation of customers and closure by tele calling, e-mailing and direct mailing, and tapping walk-ins wherever possible.
Generating leads for other products and passing the same to the branch for follow ups.
Filed Sales Executive
PAYTM
01.2017 - 05.2017
Complete field work/Feet on Street role
Acquisition of merchants/Channel Partners with Daily / Monthly Targets
Ensure all merchants are acquired as per plan & 100% compliance is adhered to in KYC process
Provide proper training to the merchant with Paytm App & its usage
Ensure Usage of Merchandising items/QR codes & Stickers at the outlets
Collect relevant documents from the Retailers & Channel Partners; Adhere to KYC process
Capture Customer/Channel/Merchant feedback and feed forward to team leader to improve product offering in the market
Education
Animation film Making -
Rays & hues Animation
01.2015
Bsc - Animation
Annamalai University
01.2014
Plus two -
Kerala State Board
01.2011
Sslc -
Kerala State Board
01.2008
Skills
Creativity
Innovation
Time management
Organizational skills
Sales strategy
Accuracy
Attention to detail
Professional approach to time
Cost management
Deadline management
Languages
English
Malayalam
Hindi
Tamil
Declarations
The above mentioned statements are true to the best of my knowledge and belief and I look forward to very challenging assignments in your organization, given an opportunity to utilize my talent and enhance my knowledge application further.