SUNITHA REDDY

Project: Abiomed.

Environment: Apex, Visualforce, HTML, Lightning CRM, Copado.

Client: Johnson & Johnson.

Roles and responsibilities:

• Reduce the testing effort by 70% and help developers and testers get quick feedback for the regression suite with CRT implementation for the Salesforce application.
• Automated Patient Case Management System workflows in Salesforce, covering case creation, Device Management from implant to explant, and closure, ensuring compliance with healthcare standards.
• Validated integration of patient cases with clinical data, service teams, and field representatives, ensuring seamless hand-offs and accurate data flow.
• Developed reusable CRT test components to validate multi-system integrations between Salesforce CRM, and Heart recovery systems, ensuring data consistency across platforms
• Perform testing of various custom fields, approval processes, validation rules, field dependencies, formula field triggers, and workflows.
• Act as an interface between business stakeholders and IT implementation teams.
• Involved in achieving continuous integration with Copado CI/CD.
• Provide go-live, post-go-live, and business support.
• Strengthened collaboration between technical and business teams by leveraging CRT’s cloud-native, low-maintenance automation capabilities.

Achievements: Achieved and retained zero defects in UAT, regression, and hyper care for the last few releases. Provided 81% of Automation Coverage for complex long Scenarios. Increased automation coverage to 90% by automating end-to-end CRM functionality using CRT.

Project: BrightView CPQ

Client : BrightView

• Designed and implemented multiple automation frameworks from scratch (Page Object Model, Data-Driven, Keyword-Driven, and Hybrid) to support scalable test automation across CRM and CPQ modules.
• Automated complex Salesforce and Oracle CPQ integration modules, streamlining quote-to-cash processes, and significantly reducing manual validation effort.
• Built end-to-end automation for CPQ workflows including Quote Creation, Pricing, Discounting, Approval Routing, and Contract Generation, ensuring sales process accuracy.
• Validated pricing rules, product configurations, and bundle selections through automation, minimizing errors in deal structuring.
• Automated multi-level approval workflows (Manager, Finance, Legal), renewals, amendments, and subscription billing flows, improving release quality and compliance.
• Developed regression automation suites covering Accounts, Opportunities, Quotes, and Orders, ensuring seamless data synchronization between Salesforce CRM and Oracle CPQ.
• Executed regression testing using Selenium BDD (Cucumber), with integrated Extent Reports & TestNG to provide detailed, real-time execution insights.
• Delivered consolidated automation reports on key business KPIs (quote approvals pricing accuracy, and multi year contract).

Project: Petra R7 Retrofit Blue & Yellow Stack upgrade

Environment

Apex, Visualforce and HTML, lightening CRM and SaaS platforms

Client: British American Tobacco Company

• Successful automation demonstrations presented to clients.
• Setting up automated test environments.
• Guide, train, and mentor the Automation Team.
• HP M39 QTP certified, ISTQB certified, Scrum Certified Professional, Salesforce Admin certified
• Excellent experience in each phase of the Test Life Cycle, test strategies, and test plans.
• Proven ability in working individually or as part of a team, problem solving, process improvement activities, analytical skills, and reporting.
• Received 5 and 10 years’ service recognition awards, a Pat on the Back, Best Team Lead, Best Performing Manager awards, Achiever, and Team Lead of the Year.