Sunny
Jharoda
Summary
Results-driven Sales Coordinator at BirlaNu | CK Birla Group with expertise in CRM software and analytical thinking. Recognized for enhancing sales support services and generating strategic reports that informed decision-making. Proven ability to foster customer relationships, contributing to a 20% revenue growth through effective strategies and teamwork.
Overview
14
14
years of professional experience
Work History
Sales Coordinator
BirlaNu | CK Birla Group
Delhi
05.2022 - Current
- Generates PAN-India sales reports for key products.
- Produces daily zone and territory sales reports.
- Developed market insight reports via FLEO CRM.
- Compiles monthly and quarterly reports for strategic planning.
- Utilize SAP for order processing and dispatch management.
- Maintains order status and enables proactive sales forecasting.
- Coordinate daily data support for the sales team.
- Supported sales team by delivering current territory sales data and costing information.
- Maintained accurate records of sales activity and generated reports for management review.
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
- Processed orders received from customers within specified timelines.
- Recognized by management for providing exceptional sales support services.
- Worked effectively in team environments to make the workplace more productive.
Samsung Experience Consultant
QUESS
03.2011 - 05.2022
- Developed strategies for achieving 20% revenue growth.
- Increased customer retention by 15% through relationship building.
- Enhanced sales by 10% with effective product descriptions.
- Managed stock and inventory reports for operational efficiency.
- Achieved 90% customer satisfaction via prompt inquiry resolution.
- Conducted market research to identify new opportunities.
- Prepared daily and monthly reports for data-driven decisions.
- Monitored customer satisfaction levels through surveys and other feedback mechanisms.
- Supported internal teams during product launches by ensuring that customers have access to relevant information about new features or changes being made available .
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
BACHELOR OF ARTS (BA) -
01.2012
12TH CBSE -
01.2009
10TH CBSE -
01.2007
Skills
- Business Development
- Data entry
- CRM software
- Cold calling
- Analytical thinking
- MS Office (Excel, Word, PowerPoint)
- SAP
- FLEO
- Multitasking
- Team management
- Customer relationship management
- Sales reporting
Hobbies and Interests
- Travel
- Sports
- Music
- Fitness
Other Information
Date of Birth: 04/10/1990
Languages Known: Hindi and English
Accomplishments
- Shining Star of the Quarter: Fy'25 Q2
- Pat on the back (2)
- Thank you appreciation (1)
Timeline
Sales Coordinator
BirlaNu | CK Birla Group
05.2022 - Current
Samsung Experience Consultant
QUESS
03.2011 - 05.2022
BACHELOR OF ARTS (BA) -
12TH CBSE -
10TH CBSE -
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